Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...
Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...
agent assist
agent experience
ai in customer service
ai-first
automated context
automation
azure
channel consolidation
cluster reply
contact center
copilot
copilot studio
customer experience
customer service
data governance
data privacy
dataverse
dynamics 365
enterprise crm
enterprise deployment
enterprise it
financial services
fintech
fintech automation
global roll-out
governance
intelligent routing
live dashboards
microsoft
microsoft copilot
multi-language
multi-market
multilingualmultilingual ai
observability
omnichannel
omnichannel routing
riverty
voice automation
The City of Montréal has quietly turned a classic municipal pain point—finding timely information on services, schedules and rules—into a 24/7 conversational surface by deploying a virtual agent built with Microsoft Copilot Studio that now answers citizen questions across the city’s public...
api integration
bilingual
citizen services
copilot studio
cybersecurity
dashboards
data governance
governance
hybrid ai
knowledge grounding
library hours
low-code
multilingual
municipal ai
power bi
privacy
public sector
telemetry
waste schedule
workflow automation
Bellevue’s hospitality sector now faces a clear and measurable shift: routine, language‑heavy, and transaction‑focused roles are the most exposed to generative AI, and local workers who master hybrid human+AI workflows will retain the highest-value work while protecting wages and employment...
ai adoption roadmap
ai governance
ai in hotels
ai supervision
bellevue
booking agents
content writers
historians
hospitality ai
hybrid human ai workflows
interpreters
multilingual
prompt engineering
reservations
reskilling
responsible ai
tour guides
translators
travel copywriting
upskilling
While using found a funny thing that can be done on Chrome with 9 accents.
I found this while using Chatgpt when translating paragraphs. It works with the below Chrome extension. It seems to work with 9 languages. It reads each one with original accent. So if it has the 1st line in a one of...
Microsoft is stepping up its game in the AI arena. The latest update to Microsoft Copilot Voice is injecting some international flavor by adding support for 40 new languages. This enhancement not only makes the digital assistant accessible to a broader audience but also reinforces Microsoft's...
ai assistant
copilot voice
language support
microsoft
microsoft copilot
multilingualmultilingual support
real-time response
user experience
voice recognition
voice technology
windows
windows 11
windows updates
Ever found yourself scratching your head over how to change the language of your Windows interface or install a new keyboard layout? Whether you’re a multilingual wizard, a frequent traveler, or just someone getting started with personalizing your Windows installation, Microsoft provides plenty...
Microsoft is stepping up its game with the rollout of advanced features for Windows 11 through its Copilot Plus initiative. Copilot Plus, essentially an AI-driven assistant embedded within Windows, is no stranger to impactful updates, but the addition of a Live Translation service for Intel- and...
Windows is full of subtle yet phenomenal features that most users either overlook or fail to activate. If you type a lot, like responding to emails, crafting documents, chatting on social media, or even writing essays, Windows’ Text Suggestions feature is your secret weapon to boost efficiency...
Hello. I would like to move a French Canada keyboard layout from a Win 8.1 to this W-10 machine. The reason is that in W-10 the layout offered is the wrong one, does not honour the proper keys for the normal ( here ) accented caracters . Can this be done ? At the moment, I use, not out of...
Hi! I just got a new PC with preinstalled Windows 10 version 1903 (188362-535)
I use the regular French Canada Qwerty CAFR keyboard, like most people in Quebec and Eastern Canada
Is is listed in my others Windows 10 PC traybar as CAFR.
At this point I just cannot work with my new PC, because...
accents
cafr
configuration
french canada
guides
input issues
installation
keyboard
language settings
layout
multilingual
preinstalled
qwerty
setup
special symbols
support
users
version 1903
windows 10
Thanks in advance.
I use three language in Windows 10. English, Korean and Japanese.
The language which Windows display by is English. But I want to uninstall English or disappear English on task bar(language bar), because I can type English by Korean or Japanese keyboard. The English on task...
Hello,
I bought the "OfficeLangPack_Portuguese_x64" for Office 2010.
I want to buy Office 2013 or Office 2016 in ENG.
Can I use the same language pack for these Office´s? It works well?
Thanks for your reply and Best Regards
José Paiva (Curious)
Hello Windows Insiders!
Today we are excited to be releasing Windows 10 Insider Preview Build 14977 for Mobile to Windows Insiders in the Fast ring.
We will not be releasing a PC build this week due to a blocking bug that could result in broken apps after updating to a new build.
What’s new...
alarms
bug fixes
build 14977
community
cortana
epub
fast ring
feedback hub
innovation
insider
known issues
microsoft edge
mobile
multilingual
notifications
preview
sync
tech mentorship
uwp
windows 10
Since upgrading to Win 10 I have noticed that when shutting down my PC one or two programs seem to be delaying the shutdown. The program descriptions don't seem to be in English, possibly Chinese or Japanese, and after a few seconds shutdown proceeds. I have investigated, but can find no reason...
The Skype Translator Preview was released December 2014 and has now been added to the Windows Store.. No need to sign up just download! :)
Ref:
http://blogs.skype.com/2015/05/12/skype-translator-preview-access-just-got-easier/
accessibility
application
communication
connect
download
feedback
globalization
impact
language
multilingual
nonprofit
preview
services
skype
technology
translator
user experience
windows 10
windows 8.1
windows store
I have Windows XP running (in English) on my SONY VAIO laptop. I want to install another language but can't do it because it keeps asking me to insert the disk. The system didn't come with a disk, as it has the recovery features in a partition on the hard disk.
My question - Is there some way...