I have a user with a Dell desktop running Windows 7 Pro with a wired USB keyboard / mouse
She reported to me yesterday that she was getting an invalid username / password when logging on. After some basic trouble shooting it was time for us both to go home. Next morning I received an email...
citrix
dell
desktop
hardware issue
input problem
invalid login
keyboard issue
login issue
on-screen keyboard
passwordpasswordfield
remote support
system access
tech support
troubleshooting
usb keyboard
user account
user experience
username
windows 7
We have a single domain environment with Windows 7 64bit clients. Some of our users have to "CLICK INTO THE PASSWORD FIELD" after they hit ctrl-alt-delete when they login.
Is there a way to save users the step of having to click into the Password Field before they enter their password?
(The...