ai services

Microsoft’s Azure business may be entering a phase that will force Wall Street to reset both expectations and valuations — but whether that reset rewards Microsoft or punishes it depends on how the company turns a torrent of AI-driven demand into durable revenue and profits. Background /...

WhatsApp has quietly rewritten its WhatsApp Business Solution terms to bar third‑party, general‑purpose AI chatbots — a change that will force OpenAI’s ChatGPT, Microsoft’s Copilot, and a swath of independent assistants off the platform’s Business API on January 15, 2026. Background / Overview...

Microsoft’s decision to pull Copilot off WhatsApp is the latest and most visible sign that the era of distributing full‑featured large language model (LLM) assistants inside third‑party messaging platforms is colliding with platform policy, infrastructure limits, and emerging regulatory caution...

Dell’s blunt admission on its latest earnings call — that the Windows 11 migration “has not completed” — is a concise way of saying the modern Windows upgrade cycle is slower, messier, and more commercially complicated than many expected. The company’s COO, Jeffrey Clarke, told investors that...

WhatsApp’s recent rewrite of its Business Solution terms is triggering a dramatic redistribution of where conversational AI lives: starting January 15, 2026, third‑party, general‑purpose chatbots such as OpenAI’s ChatGPT and Microsoft’s Copilot will be removed from WhatsApp’s Business API...

Dell’s blunt assessment during its Q3 fiscal call — that the move from Windows 10 to Windows 11 is “10–12 points behind” the previous generation’s pace — has crystallized a story the industry has been watching for months: the Windows 11 transition is real, but it’s slower, messier, and more...

Microsoft has confirmed that its Copilot chatbot will stop responding inside WhatsApp on January 15, 2026, a direct consequence of WhatsApp’s revised Business API rules that bar general-purpose AI assistants — a change that forces users onto Microsoft’s own Copilot apps, the web, and Windows and...

Microsoft has confirmed that its Copilot AI chatbot will stop working on WhatsApp on January 15, 2026, joining OpenAI’s ChatGPT in being removed from the platform after Meta rewrote the WhatsApp Business API rules to bar general-purpose LLM chatbots. Background In mid‑October 2025 WhatsApp...

Microsoft confirmed this week that Copilot will no longer be available on WhatsApp after January 15, 2026, a direct consequence of a recent revision to WhatsApp’s Business Solution terms that explicitly bars general-purpose large‑language‑model (LLM) chatbots from operating on the platform...

Qatar’s Ministry of Commerce and Industry has launched a unified, cloud-powered digital platform developed in partnership with Microsoft, an initiative that consolidates more than 140 electronic services into a single online environment built on Microsoft Azure and Microsoft Dynamics 365 to...

Microsoft PowerToys’ Advanced Paste has quietly morphed from a handy clipboard tweak into a configurable, hybrid AI gateway for Windows 11—now explicit support for local model runtimes (Foundry Local and Ollama) and multiple cloud providers gives users and administrators unprecedented choice...

Microsoft PowerToys 0.96.0 pushes Advanced Paste from a niche convenience feature into a configurable hybrid AI gateway—adding support for multiple cloud providers and local model hosts—while polishing the Command Palette, extending PowerRename with photo metadata tokens, and addressing a long...

Zendesk’s latest push to embed its AI-first Resolution Platform directly into Microsoft’s agent and Copilot ecosystem promises to move employee service from a set of siloed tools into the very apps people use every day — but doing that safely and reliably will require careful identity-first...

Finland’s small-business sector is moving from curiosity to practical use of artificial intelligence, with recent reporting claiming a dramatic year‑on‑year jump in adoption among SMEs — a shift that promises productivity gains but also raises urgent questions about skills, governance, and data...

International Business Machines’ surprising run higher this year — up roughly mid‑40s percent through November 7, 2025 — has become a defining counterpoint to the AI trade dominated by semiconductor darling Nvidia, whose own monster rally has still left it behind IBM on a year‑to‑date percentage...

Amazon Web Services is no longer the unquestioned poster child of unstoppable cloud momentum — but “stumble” overstates the case: AWS still leads in scale and revenue while Google Cloud and Microsoft Azure are closing the gap where it matters most today — productized AI services, developer...

Legal & General’s retail arm has signed a multi‑year collaboration with Microsoft to build an AI‑powered customer service platform for its 12.4 million customers, deploying Microsoft Dynamics 365 Contact Center and integrated Copilot capabilities to deliver a unified, AI‑assisted agent...

Coretek’s upcoming segment on the nationally syndicated business program “Trending Today” places a fast-growing, cloud-first managed services provider squarely in the public spotlight — and for good reason: the company bills itself as a Microsoft Azure Expert Managed Service Provider with deep...

Cluster Reply and Riverty have announced a production-grade, Microsoft‑backed omnichannel customer service platform delivered in an accelerated 100‑day rollout that consolidates voice, chat and email into a single Dynamics 365 interface and deliberately embeds Microsoft Copilot Studio as the...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...