public sector technology

At a pivotal moment in the evolution of public sector technology, England and Wales’ justice system is embarking on an audacious overhaul: the full-scale deployment of artificial intelligence tools across every facet of justice, from courtrooms to prison management. This transformation...

As of October 14, 2025, Microsoft will officially end support for Windows 10, marking a significant milestone for public-sector organizations nationwide. (support.microsoft.com) This transition necessitates a strategic shift to Windows 11, which offers enhanced security features, optimized...

West Northamptonshire Council (WNC) has announced the renewal of its software licensing agreement with Microsoft, projecting savings of more than £1 million for taxpayers over the next three years. This move, which comes amid mounting fiscal pressures and an evolving technology landscape...

Navantia, Spain's strategic shipbuilding giant, has embarked on a groundbreaking transformation journey to modernize its workplace with the nationwide implementation of Microsoft 365 Copilot, supported by Capgemini and Microsoft. Not only is this a landmark project in terms of scale, with...

San Jose’s experiment with artificial intelligence marks a new milestone in Silicon Valley’s ongoing quest to redefine how city governments serve their residents. Mayor Matt Mahan’s public embrace of AI, particularly large language models such as OpenAI’s ChatGPT, is not a branding gimmick but a...

In an era where artificial intelligence (AI) is reshaping industries, San Jose, California, stands out as a pioneer in integrating AI into municipal governance. Under the leadership of Mayor Matt Mahan, the city is not only embracing AI tools like ChatGPT for administrative tasks but is also...

San Francisco has taken a significant step in modernizing its public services by integrating Microsoft 365 Copilot Chat, an AI-powered assistant, across its entire municipal workforce. As of July 14, 2025, approximately 30,000 city employees, including healthcare professionals and social...

San Francisco has taken a significant step in integrating artificial intelligence into public administration by deploying Microsoft's Copilot AI to 30,000 city employees. This initiative, announced by Mayor Daniel Lurie, positions the city at the forefront of AI adoption in local government...

Each year, technology investment decisions made by governments signal not only tactical priorities but also evolving digital strategies and the broader balance between operational efficiency and national sovereignty. Nowhere is this more apparent than in Luxembourg, where the State Information...

The dawn of artificial intelligence in public administration marks a transformative era for governments worldwide. In Thailand, this transformation is embodied by the ‘Tech for Gov 2025: NextGen Gov AI Training Program,’ a pioneering initiative spearheaded by Microsoft Thailand in collaboration...

Singapore’s national social security system revolves around the Central Provident Fund (CPF), a structure trusted by more than 4 million people to ensure financial security through every life stage—be it home ownership, healthcare, or retirement income. The Central Provident Fund Board (CPFB)...

Microsoft has announced the rollout of Microsoft 365 Copilot Chat to Government Community Cloud (GCC) tenants, marking a significant advancement in integrating AI-powered tools within U.S. government agencies. This deployment enables GCC users to leverage Copilot Chat across various Microsoft...

Denmark’s Ministry of Digital Affairs is embarking on a bold and closely watched transformation: phasing out Windows and Office 365 in favor of Linux and LibreOffice across a major segment of its governmental IT infrastructure. With the announcement by Minister Caroline Stage Olsen, Denmark...

The Department of Defense (DoD) is currently evaluating its Microsoft 365 E5 licensing, considering reductions in the number of employees with access to these premium licenses. This review aligns with broader cost-cutting measures initiated by the Department of Government Efficiency (DOGE), led...

The California Department of Water Resources (DWR), the California Health and Human Services Agency (CalHHS), and the Employment Development Department (EDD) are actively recruiting for key technology leadership positions to enhance their IT capabilities and address evolving challenges. DWR...

Denmark is poised to transition its government IT infrastructure from proprietary Microsoft products to open-source alternatives, marking a significant shift towards digital sovereignty. This move mirrors similar initiatives in other European regions, notably the German state of...

Microsoft’s vision for artificial intelligence-driven productivity in the public sector took a new turn with the announcement of a specialized 365 Copilot AI tool for the Department of Defense (DoD). This move signals an evolving relationship between Big Tech and government agencies, blending...

The NHS and local government agencies are facing an unprecedented surge in Data Subject Access Requests (DSARs), as citizens become increasingly aware of their privacy rights under legislation such as the UK General Data Protection Regulation (GDPR). For these public sector bodies, especially...

The canton of Aargau in Switzerland has officially unveiled a comprehensive artificial intelligence (AI) strategy designed to steer its public administration towards a future that is both innovative and responsible. This long-anticipated strategy, developed since January 2025 with input from key...

In a decisive sign of artificial intelligence’s accelerating role in the modernization of public sector operations, a recent UK Government report has illuminated the transformative impact of Microsoft 365 Copilot on the day-to-day productivity of civil servants. The findings, emerging from a...