recovery media

Due to malware issue (snap.do) i want to refresh or reset my windows 8 (updated to 8.1). but on restart it gives the following error The application or operating system couldn't be loaded because a required file is missing or contains error. File:\Windows\system32\winload.efi Error code...

Hi iam new to this forum. i recently bought a vaio VPCX113KG off ebay. after a month of use the pc wont boot. it comes up as "operating system not found" but the laptop doesn't have an optical drive and I can find downloadable recovery media. what should i do ? i think the hard disk is being...

In my 8 years of serious computing, I have never had to replace a HDD but I am going to have to do it for the first time sometime earlier next week when the new one along with the recovery media from Acer gets here. I have managed to locate a service manual for my Acer Notebook model series...

I recently aquired a computer and ordered acer backup recovery cds to reinstall windows 7 home premium 64 bit the included options all very staright forward.none have worked ! these are the included directions below however when i try either of these options it seems the cd just spins and...