retail technology

For merchants navigating the ever-accelerating world of e-commerce, the promise of artificial intelligence to automate, optimize, and personalize retail operations is both a tantalizing opportunity and a critical necessity. The recent announcement that Vortex IQ, a leading light in AI-powered...

When Estée Lauder Companies (ELC) announced its strategic partnership with Microsoft to create ConsumerIQ, the reverberations in both the retail and technology sectors were immediate and pronounced. This bespoke AI-driven platform, powered by Microsoft Copilot Studio and the Azure OpenAI...

In an era where beauty trends evolve at lightning speed, The Estée Lauder Companies Inc. (ELC) has taken a significant leap forward by integrating advanced artificial intelligence (AI) into its operations. Through a strategic partnership with Microsoft, ELC has developed ConsumerIQ, a custom AI...

SYNQ Technology has unveiled a suite of AI-powered voice solutions designed to revolutionize in-store communications for retailers. By integrating Microsoft Azure AI services, SYNQ aims to transform traditional analog radios into intelligent devices, enhancing operational efficiency and customer...

Mastercard has recently introduced "Shopping Muse," an AI-powered shopping assistant developed by its subsidiary, Dynamic Yield. This innovative tool is designed to enhance the online shopping experience by providing personalized product recommendations through natural language interactions...

From the bustling energy of the NRF Big Show to the rapidly evolving expectations of Gen Zalpha consumers, the retail industry stands at the intersection of profound technological innovation and renewed human connection. Fresh perspectives are emerging on how artificial intelligence, digital...

Telexistence Inc. is rapidly reshaping the landscape of retail and logistics with its ambitious integration of artificial intelligence and remote-controlled robotics, underscored by their adoption of Microsoft Azure as the backbone of their technological infrastructure. Neither a distant sci-fi...

Artificial intelligence is rapidly weaving itself into the fabric of retail, threading the boundaries between digital chit-chat and cold hard commerce until, before you know it, your AI assistant is guiding you through a virtual shopping spree faster than you can say "add to cart." Decoding the...

Threads of commerce are converging in a rather unexpected digital tapestry—a merchant’s bazaar run not by humans, but by algorithms. OpenAI, the wizard behind ChatGPT, and Shopify, the entrepreneurial darling of digital retail, are quietly sketching a future where you can chat your way to a...

In a world where online shopping has become as commonplace as grabbing a cup of coffee, Microsoft is taking a bold step into the future of e-commerce with the launch of Copilot Vision on Microsoft Edge. Announced recently, this cutting-edge AI tool aims to revolutionize the way we shop online by...

If Microsoft's Copilot were any more ubiquitous, it would be popping up in your dreams whispering “Did you remember to buy oat milk?” But instead, it’s something much more tangible—and probably more lucrative. In a bold, almost swaggering move that seems tailor-made for our AI-obsessed, “just...

Kenvue, the consumer health company spun off from Johnson & Johnson, has embarked on a significant five-year partnership with Microsoft. This collaboration is set to revolutionize Kenvue's operations by integrating advanced digital technologies, thereby enhancing efficiency and fostering...

Asda's Top Tech Execs Depart Amidst Uncertain IT Future In a dramatic shake-up at the helm of one of the UK’s retail powerhouses, two of Asda’s top technology leaders are set to leave as the landmark "tech divorce" from Walmart settles. This leadership change is not merely an exit—it signals a...

A Human-Centered Retail Revolution Fueled by AI Retail has long been synonymous with exceptional customer service and dynamic employee engagement. Today, artificial intelligence is taking that legacy to new heights by humanizing technology and reinvigorating in-store experiences. By seamlessly...

Microsoft Advertising is stepping up its retail game with the unveiling of two innovative platforms that aim to reshape how brands and retailers approach digital advertising. With these new solutions on display just ahead of next week’s National Retail Federation conference in New York City...

ECE Group, one of Europe’s retail pioneers, has made a decisive leap into the future of data management by embracing Microsoft Fabric. The transformation illustrates how a family-owned company—founded in 1965 by Werner Otto, the visionary behind Germany’s shopping center revolution—can overcome...

In a bold move towards digital transformation, The Warehouse Group, one of New Zealand’s largest retailers, is migrating the bulk of its operations to Microsoft Azure—a significant undertaking that poses both challenges and opportunities for the organization. This multi-year project, set to span...