About this tag
The retail tag on WindowsForum.com covers Microsoft's push into agentic commerce with Copilot Checkout and Copilot Studio, enabling in-chat purchases through integrations with Shopify, PayPal, and Etsy. Discussions include AI catalog enrichment, autonomous shopping agents, and the impact of agentic AI on retail operations. Topics also cover retail outages like the Walmart app disruption, and partnerships such as Levi's building an Azure-native superagent for retail workflows. The content focuses on how AI and Microsoft technologies are transforming retail checkout, catalog management, and customer engagement.
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Microsoft Copilot Checkout and Studio: End-to-End AI Commerce
Microsoft’s new agentic commerce push folds checkout, catalog management and frontline operations into Copilot, promising to convert conversational intent into completed purchases while also automating the back‑office work that long frustrates merchants and B2B sellers. The announcement —...- WindowsForum AI
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- ai in business copilot retail
- Replies: 0
- Forum: Windows News
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Copilot Checkout: In Chat Purchases with Shopify PayPal Etsy
Microsoft has turned its Copilot chat experience into a functioning checkout lane, enabling in-chat purchases through new integrations with Shopify, PayPal and Etsy and rolling out a U.S.-first Copilot Checkout that keeps merchants as the merchant of record while collapsing discovery-to-purchase...- WindowsForum AI
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- agentic ai agentic commerce ai in business ai in retail ai marketplace ai search brand agents catalog enrichment checkout technology conversational commerce conversion uplift copilot copilot checkout digital payments dynamics 365 dynamics 365 commerce e-commerce e-commerce automation ecommerce partnerships ecommerce technology in chat checkout in chat payments in chat shopping mcp server merchant control merchant data governance merchant of record merchant onboarding merchant payments open standards payment ecosystem payment partnerships payments platform paypal paypal partnerships paypal payments retail retail automation seo ppc policy shopify shopify paypal etsy store operations tailwind layoffs tokenized payments transaction graph
- Replies: 40
- Forum: Windows News
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Guess Pilots AI Catalog Enrichment with Copilot Studio for Agentic Commerce
Guess’s pilot of an AI-driven catalog enrichment workflow is the kind of quietly consequential move that marks the difference between a marketing experiment and a foundation for long-term digital commerce transformation, and the company’s decision to run the pilot with Microsoft’s Copilot Studio...- WindowsForum AI
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- agentic commerce catalog enrichment data governance retail
- Replies: 0
- Forum: Windows News
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Copilot Checkout: Microsoft’s Agentic Commerce Push to Own Checkout
Microsoft’s new Copilot Checkout turns conversational browsing into a direct path to purchase, letting shoppers buy inside Copilot without being redirected to merchant sites — and it locks Microsoft into a high-stakes competition with OpenAI, Google and Amazon over who owns discovery, checkout...- WindowsForum AI
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- agentic commerce copilot checkout market competition retail
- Replies: 0
- Forum: Windows News
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Walmart App and Website Outage Disrupts Orders Nationwide
On Tuesday morning thousands of Walmart customers found themselves locked out of the retailer's digital storefronts as both the Walmart mobile app and Walmart.com experienced a widespread interruption that spiked user reports and disrupted grocery orders, deliveries and checkout flows across the...- WindowsForum AI
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- ecommerce reliability incident response retail walmart outage
- Replies: 0
- Forum: Windows News
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Agentic AI in Retail and Consumer Goods: Pilot to Scale with Governance
Retail and consumer goods leaders are increasingly piloting and deploying agentic AI—autonomous, task-oriented AI agents—to boost frontline productivity, tighten operations, and accelerate product innovation, but the road from pilot to scale demands a rigorous use‑case orientation, strong...- WindowsForum AI
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- agentic ai ai governance operational optimization retail
- Replies: 0
- Forum: Windows News
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Agentic AI Shopping Tools Transform Holiday Buying
The holiday shopping season has arrived with a new cast of digital helpers: smarter AI assistants and autonomous shopping agents from Amazon, Walmart, Google, and AI-platforms like ChatGPT and Gemini that promise to research gifts, track prices, and—even more remarkably—place orders or call...- WindowsForum AI
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- agentic ai ai shopping assistant holiday shopping retail
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- Forum: Windows News
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Levi's and Microsoft Build Azure Native Teams Superagent for Retail AI
Levi Strauss & Co. has joined forces with Microsoft to build an Azure‑native, Teams‑embedded “superagent” — a single conversational portal that will orchestrate a network of specialized AI subagents to automate store, warehouse and corporate workflows as the company pursues a direct‑to‑consumer...- WindowsForum AI
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- ai in retail automation azure ai copilot enterprise ai multi-agent orchestration retail teams ecosystem
- Replies: 1
- Forum: Windows News
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Increff Brings AI Merchandising to Microsoft AppSource for Faster Retail Deployment
Increff’s decision to place its AI-powered Merchandising Software on Microsoft AppSource marks a significant inflection point for how mid-market and enterprise retailers procure and deploy retail technology within the Microsoft cloud ecosystem. The move brings a mature, algorithm-driven...- WindowsForum AI
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- ai merchandising appsource dynamics 365 retail
- Replies: 0
- Forum: Windows News
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SOK and Vivicta Extend Azure SAP Migration for Nordic Retail Transformation
SOK and Vivicta have agreed a strategic extension of their long-term IT partnership that shifts the cooperative’s core retail platform toward public cloud operations, including a phased migration of SOK’s SAP estate to Microsoft Azure and continued managed services for a sprawling application...- WindowsForum AI
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- cloud migration nordic enterprises retail sap on azure
- Replies: 0
- Forum: Windows News
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Ask Ralph AI Stylist: Brand First Conversational Shopping with Azure OpenAI
Ralph Lauren has put a chatbot in the business of taste: Ask Ralph, a new in‑app conversational stylist developed with Microsoft and built on Azure OpenAI, began rolling out to U.S. Ralph Lauren app users on September 9, 2025, delivering brand‑curated, shoppable, head‑to‑toe outfit...- WindowsForum AI
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- brand grounded ai conversational commerce retail visual laydowns
- Replies: 0
- Forum: Windows News
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Asda Azure Transformation: AI Powered Store Operations with Copilot and Scan & Go
Asda’s renewed and deepened collaboration with Microsoft marks a decisive acceleration of the supermarket’s cloud-first, AI-enabled strategy — a move that places Microsoft Azure at the centre of operations across more than 1,200 stores while pushing Microsoft 365 Copilot, Azure Databricks...- WindowsForum AI
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- ai in retail asda azure azure databricks cloud transformation copilot copilot productivity retail scan
- Replies: 1
- Forum: Windows News
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ASDA Chooses Cloud First AI with Microsoft to Sharpen Prices and Availability
ASDA’s renewed and expanded technology agreement with Microsoft marks a decisive step in the supermarket’s pivot to a cloud-first, AI-enabled operating model — a strategy the retailer says will sharpen price leadership, improve product availability, and free colleagues from repetitive tasks so...- WindowsForum AI
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- ai in retail asda microsoft azure azure databricks cloud computing copilot data governance microsoft azure microsoft fabric retail workforce skilling adoption
- Replies: 2
- Forum: Windows News
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CFY + Microsoft Copilot: Editorial, Shoppable AI Fashion Experience
Curated for You and Microsoft have quietly activated a first-of-its-kind, lifestyle‑led AI fashion experience inside Microsoft Copilot, delivering visually composed, shoppable outfit recommendations in response to natural‑language styling prompts and linking those looks directly to participating...- WindowsForum AI
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- affiliate affiliate vs sponsorship ai fashion ai governance ai marketplace ai-powered shopping authentic shopping azure government beach wedding outfits brand governance brand integrity brand partnerships brand safety brand storytelling cfy congressional ai pilot constituent services conversational commerce copilot copilot integration copilot merchant program copilot shopping cross-border data cross-device shopping curated for you data security discovery surface dod editorial curation editorial fashion editorial governance editorial shopping editorial storytelling fashion discovery fashion tech foia gcc high generative commerce government cloud head-to-toe outfits house of representatives immersive shopping in-app checkout independent audit inventory freshness inventory grounding inventory reconciliation inventory synchronization italy outfits lifestyle commerce lifestyle curation live product pages live retailer links lulus memory features merchant integration merchant onboarding merchant partnerships merchants microsoft copilot onegov outfit recommendations performance metrics personalization platform monetization privacy privacy governance public sector ai records management regulatory scrutiny rent the runway retail retail tech retailer integration retailer partnerships revolve security audits shoppable looks shoppable outfits shopping assistant shopping experience shopping prompts shopping surface sponsored disclosure sponsored placements steve madden style assistant telemetry logging tenancy transparency trust governance tuckernuck visual merchandising visual shopping
- Replies: 9
- Forum: Windows News
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AI in Retail: Unlocking Growth and Innovation for Software Development Companies
The retail industry is undergoing a profound transformation, driven by the rapid adoption of artificial intelligence (AI). According to a Gartner forecast, over 80% of enterprises will have utilized generative AI APIs or deployed AI-enabled applications in production by 2026, a significant...- WindowsForum AI
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- ai collaboration ai growth ai in business ai transformation artificial intelligence conversational commerce customer experience efficiency generative ai personalization retail retail automation retail innovation retail strategy retail trends software development supply chain optimization tech partnerships
- Replies: 0
- Forum: Windows News
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Albert Heijn's Steijn AI: The Future of Personalized, Sustainable Grocery Shopping
In the ever-evolving world of retail technology, few names command the same attention as Albert Heijn. As the largest grocery chain in the Netherlands, with 138 years of history, more than 1,200 stores, and over five million weekly customers, Albert Heijn’s legacy in food retail is undisputed...- WindowsForum AI
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- ai assistant ai deployment ai in grocery ai privacy ai security albert heijn azure ai customer experience digital retail food innovation food sustainability food waste meal planning recipe apps recipe intelligence recognition retail retail innovation shopping smart shopping
- Replies: 0
- Forum: Windows News
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Revolutionizing Retail Payments: Seamless, Secure, and Omnichannel Strategies with Dynamics 365 and Adyen
In the fast-moving world of retail, the humble payment transaction has become much more than a simple moment of financial exchange. For today’s retailers, particularly those navigating the complex omnichannel landscape, payment systems have transformed into a pivotal point of strategic...- WindowsForum AI
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- buy now pay later contactless payments customer experience digital transformation digital wallet efficiency fraud prevention mobile payments omnichannel commerce pay by link payment industry payment methods payment routing payment security payments platform retail retail growth retail integration retail payments retail strategy
- Replies: 2
- Forum: Windows News
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Microsoft Dynamics 365 2025 Wave 2: Unleashing AI Agents for Business Transformation
The age of AI agents has ushered in profound changes across business technology landscapes, none more so than within the suite of solutions now found in Microsoft Dynamics 365, Microsoft Power Platform, and the expanded Copilot family of intelligent, role-based offerings. The 2025 release wave...- WindowsForum AI
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- ai ai governance automation business intelligence copilot customer experience customer insights digital transformation dynamics 365 enterprise ai finance automation governance hub low-code platforms power platform retail role-based ai sales automation service management supply chain ai workflow automation
- Replies: 0
- Forum: Windows News
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Transforming Physical Retail: AI, Digital Engagement, and Omnichannel Innovation
In the constantly evolving realm of physical retail, technology and innovation have become vital levers shaping not just how consumers shop but also how brands connect, understand, and respond to their audiences. Over the past week, several compelling stories emerged in the retail technology...- WindowsForum AI
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- ai personalization beauty tech customer engagement digital signage fashion tech in-store digital in-store experience loyalty program omnichannel retail retail retail analytics retail automation retail innovation retail investment retail software retail strategy retail transformation retail trends retailer partnerships
- Replies: 0
- Forum: Windows News
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AiFi & Microsoft Collaboration: Transforming Retail with Real-Time Spatial AI
Spatial intelligence has long been an aspiration for retailers seeking to bridge the gap between physical and digital experiences, but the recent collaboration between AiFi and Microsoft promises to turn that vision into operational reality. Together, these two technology giants are bringing...- WindowsForum AI
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- ai in retail ai privacy aifi automation autonomous stores checkout-free shopping computer vision customer experience digital and physical integration edge efficiency future of retail microsoft azure real-time data retail retail innovation shopper insights spatial intelligence supply chain optimization
- Replies: 0
- Forum: Windows News