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sales support
About this tag
Discussions tagged with sales support often involve real-world encounters with retail staff who may lack accurate knowledge about Windows features. In one example, a forum member describes a Best Buy salesperson incorrectly claiming that the Windows Desktop is an app, leading to confusion about touchscreen functionality and the Metro UI. These threads highlight the gap between consumer expectations and the training provided to sales support personnel, especially during transitions like Windows 8. The tag captures user experiences where sales support fails to clarify basic Windows concepts, prompting community members to share corrections and advice.
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Windows 8 Best Buy sales folks a little confused?
I was at a Best Buy today checking out touchscreens and Windows 8 since my daughter was looking at them. At another store the touchscreen did not seem to have the same functionality as a mouse, but I may have not been doing it correctly. A sales person came up and we starting discussing the...- Saltgrass
- Thread
- app best buy confusion customer service desktop functionality geek squad gestures hardware metro ui product knowledge sales support software technology touchscreen training user experience windows windows 8
- Replies: 14
- Forum: Windows Help and Support