Hi! I’m not good with computers and I really need help.
My PC (Microsoft surface book) asks a bitlocker key, but I don’t remember I ever made that. I tried with the key found on my Microsoft account but it doesn’t work. Also, the ID key in my account and the ID key in the computer are...
Factory Reset the Surface Book 3, model "1873", it then asks me which keyboard region I would like to be in, but then I am unable to select a keyboard region because it disables my keyboard. The keyboard does not work during the setup process. Why is the keyboard not working, and how to fix it?
I work at a computer repair shop and I finally came across something I cannot get around. A customer brought in a Microsoft Surface Book that has BitLocker protection on it. Windows is corrupt and I am using a windows 10 disk to repair it. I have his BitLocker recovery key so I can unlock the...
When I try to install Windows 10 fall creator update, I get this error message:
2017-10-20 22:16:30, Error MOUPG CInstallUI::GetDefaultLanguage(1785): Result = 0x80070002[gle=0x00000002]
I tried through update assistant, media creation tool and windows update and all failed.
I...
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We build Surface for people whose ideas are their currency. We want to empower people to create without limits by designing Surface to disappear into the background so that creators can immerse in their creative process. Whether it’s the high-resolution PixelSense displays that...
The Chelsea, Manhattan WeWork headquarters was overflowing with energy from the moment I walked in. Bikes, skateboards and inspirational quotes dotted the walls, while neon “Do what you love” signs reminded me of the type of work that happens here. From the simple digital registration process...
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When I first spoke to Josh Heslop, he painted a picture of the night of Surface Pro 4’s release: he was the first customer in line at the Link Removed at Baybrook Mall in Friendswood, TX, eager to get his hands on the new device and see what kind of gaming muscle lay underneath the...
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“He walks off the plane from Tokyo at 3 a.m. and joins my call with Toronto at 5 a.m.,” remarked David Sidhu, VP of customer success at Litmus Automation. David was describing the incredible work ethic of Co-founder and CEO Vatsal Shah, the man behind the rapid growth and development for his...
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Our team gets so excited about meeting new Surface users and hearing their feedback, and we get to meet a lot more this holiday season! From Surface Pro, to Surface Book, to Surface Studio, to Link Removed, we’re having our best holiday ever.
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In October, the unveiling of Link...
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We’ve seen great momentum across a range of industries and use cases for Surface devices – especially from engineers, who are some of the most creative people in the world. They are often responsible for designing some of today’s most complex and sophisticated products – from trains and planes...
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Gadget geeks, get ready. If you’re looking to upgrade your tech this holiday, there’s no better time to buy than Black Friday. Microsoft Store and other retailers across the country are offering some of the steepest discounts of the year on Microsoft’s hottest selling PCs and game...
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A year ago, we announced Surface Book for customers who sought the versatility of a 2:1 device but yearned for a more familiar laptop form factor. The reception this product received was nothing short of amazing. While the existing product is perfect for most people, there is a subset of...
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Nate Mars – Music Producer, Sound Designer and Immersive Content Creator
Meet Nate Mars: a producer and music technologist based in New York City. He has released original music on several labels in addition to having songs licensed for documentary films and television. Nate is...
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Recently I met Kody Peralta, an ambitious 18-year old high school graduate who’s Surface Book has changed the way he learns. Kody now has the ability to take handwritten notes which he couldn’t do on pen and paper because of his transcription disability, dysgraphia. People with dysgraphia have...
audio recording
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Using a power efficient browser is one of the best ways to get more out of your PC or tablet – whether you’re checking email, shopping online, playing games, or watching movies. Today’s laptops and tablets last longer than ever, thanks to major advances in battery technology, processor...
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The Microsoft Surface support team has been busy this month issuing their third set of driver updates for Surface Book and the second for Surface Pro 4.
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Continue reading...
For those of you Surface fans out there who love to use your Surface in airport lobbies, cafés and anywhere in between, you know how great Surface is for people on-the-go. But when you come back to your home or work office, many of us want to easily connect to our monitors, external mice and...
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These tips for the new Link Removed can help you #DoGreatThings with your Surface Pro 3, Surface Pro 4, or Surface Book.
The new Surface Pen changes the way you connect with your Surface. Write and draw naturally with precision ink on one end and an eraser on the other.
Here are a few tips...
Sign into your new Surface device faster and easier with these easy-to-follow steps.
Windows Hello offers a more personal way to sign into your Link Removed or Link Removed. Using biometric security, Windows Hello on Surface Book and Surface Pro 4 allows you to bypass entering in complex...
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Last week I highlighted a very cool preview of for the Kinect for Windows v2, Windows 10 and Windows Hello, Windows Hello with the Kinect v2. Today's a follow-up to that from Friend of the Gallery, Link Removed
#Windows10 – Using #KinectV2 for authentication with #WindowsHello
While I hope...
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