technical assistance

Remote access technology has emerged as a cornerstone of modern IT support, especially as millions of Windows users now face the transition from Windows 10 to Windows 11. With Microsoft ending free support for Windows 10, users who fail to migrate risk losing critical security updates—a risk...

Hello, I've been having that issue for some time now, every time I turn on my laptop I get that notification. Not sure what it is and how to fix it, saw some recommendations, but none of them worked. Can you guys help me fix it?

Hello all. I am new to the forum and could do with some help please. I have managed to clone my windows 11 laptop ssd onto a larger external ssd, my laptop is a a dual boot with win 11 and a linux distro. At the end of the new cloned ssd there is a large chunk of unallocated space left, I...

Hello everyone, I would like to connect my older desktop to newer one to be able to download files and pics from old one and possibly use DVD drive that newer desktop does not have at all . Older one is Asus and newer one is HP Omen. If it's possible how can I do that? Please be as simple as...

Hi, I have created a new image for a Dell Latitude 5320 windows 11 and got it right where I wanted it. When logged in as the administrator of course I do everything under that account because at the time the laptop is in audit mode. I have completely uninstall quite a few apps like some of the...

Hello everyone, I wanted to let you all know that Microsoft ended mainstream support for Windows 8.1 on January 10, 2023. This means that there will be no more security updates or technical assistance for this operating system. It is important to note that after this date, using a computer...

I came into work today with 724 new emails. Everything from my inbox and trash was duplicated again. Is there a way to prevent this? I use Windows 7 with Windows Live Mail 2011.

Hello, I have been receiving a blue screen of death error quite frequently in the past weeks. The issue seems to occur whenever I am in the process of moving my laptop from one spot to another. Any help would be greatly appreciated. Two other issues that I have been experiencing that may or may...

Hello,, My uncle asked me to help him with his HP Pavilion laptop that was upgraded to Windows 10 (presuming he had Windows 7 before but don't really know). Although Windows 10 is working just fine and he has 80 -90% of his hard drive space still free, he is now getting disk space full...

Hi guys, ever since I upgraded to Win 10 from Win 7 Ultimate, I've been getting these BSOD's more and more frequently and it's always one of those 3. I have tried restoring the pc, switching out RAM, sfc scan, and a few other things, but I nothing works and now it seems that my OS is corrupt. I...

Hi Thought I'd try to make a tutorial! Here's a windows tool that you can use to find another windows tool that no one uses and I don't know why. I's called PSR and I used it to find the reliability monitor that no one uses either. PSR creates a Zip file that will show you step by step how to...

Hi I have registered on several help forums. I enjoy learning from others and then passing that forward. A lot of the issues that are posted on help forums I have personally witnessed; but a lot of the issues, I go to Google for answers. There's a good chance that there are several other...

Hello, I had a lovely session with a Windows support representative but I can't find a way to express how grateful I am for their help. I was able to press 5 stars to answer two questions about their performance but there was nowhere for me to write out my feedback to explain why I rated them so...

I'm currently trying to update from Win 10 version 10249 to version 1151 and using the media creation tool since the update has not yet appeared in Windows Update. I updated a few other computers to the original version of Win 10 some time ago. When those ISOs were downloaded using the media...

I did a recovery of windows 10 which used space on my D drive from which I created a USB of the pre Nov2015 upgrade. this D drive is full and I wish to recreate a new recovery USB but the D drive is full How do I delete the previous version from the D drive prior to creating a new recovery...

I bought this windows 10 computer the first day it came out. Haven't had any problems with it until today. I woke it from sleeping and it gave me the BSOD and said it had to restart. It showed me a code of hiber_iastor.sys I'm not a computer guy. I use it for emails and radio...

I upgraded my windows 8.1 to windows 10 home through reservation. but now Hyperlink in Microsoft Excel 2013 (Office 365) doesn't work. Another Laptop with Windows 7 Professional could not upgraded to Windows 10 Pro. i tried installation by downloading media creation file and downloaded 3GB...

Those of us that use Adobe may be aware that they are updating their BC (business catalyst) hosting server and therefore (as of this current patch) the old BC/ Dreamweaver interface no longer works. Problem: the old way we used to get Dreamweaver talking to BC is no longer valid and we need a...

i lost my administrator account and i dont know how or why its gone there is no way for me to get on it can someone help?

Hello. Had a member recommend Acronis for backup. I have looked into and am contemplating their solution. From what I understand you can also move from computer to computer. If I get a new machine (which I will need shortly) and the operating sytem is more advanced can I switch over then...