user guidance

Google has quietly turned the Chrome toolbar into a direct gateway for Gemini — rolling out what the company calls the “biggest upgrade in its history,” a sweeping set of AI features that embed Gemini natively into the browser, surface an AI Mode in the address bar, and promise future “agentic”...

Microsoft says its August Windows 11 security update (KB5063878) is not behind the recent wave of reports alleging SSDs and HDDs have been rendered inaccessible or corrupted, but the episode has exposed gaps in forensic clarity and left many users mistrustful of a conclusion drawn without a...

Phison has confirmed it is investigating a widespread storage regression tied to Windows 11’s August cumulative update (KB5063878) while simultaneously denouncing and legally challenging a circulated document that falsely claims to be an internal Phison report linking the problem exclusively to...

Microsoft's Copilot Vision has evolved from a browser-bound tool to a comprehensive desktop assistant, now integrated directly into Windows 11. This advancement allows users to engage with Copilot across various applications and windows, enhancing productivity and user experience. Evolution of...

Microsoft has announced a critical update for Office users, emphasizing that certain features will cease to function unless the application is updated to version 16.0.18827.20202 or higher by January 2026. This directive primarily affects the Office Intelligent Services, which encompass features...

Purdue University Northwest (PNW) has announced the implementation of "Sensitive" and "Restricted" labels within Microsoft 365, effective July 25, 2025. This initiative is a significant step in the university's ongoing efforts to enhance data security and compliance by facilitating the approved...

A major leap forward in real-time digital assistance is quietly reshaping the way Windows users interact with their devices: Microsoft’s Copilot Vision feature, an ambitious upgrade to the Copilot app, is rolling out to select Windows Insider users and setting new benchmarks in on-device AI...

Microsoft’s approach to system protection features in Windows 11 has seen notable evolution, and recent confirmations about the automatic deletion of System Restore points underscore an important shift for both mainstream and power users. The announcement, initially detailed by Forbes and...

As Microsoft prepares to end support for Windows 10, millions of users face an uncertain crossroads: whether to upgrade, switch operating systems, or seek alternatives that best fit their needs. For some, the answer seems clear—embrace Linux, an open-source and increasingly accessible solution...

Transforming the way Windows users interact with their devices, Microsoft has officially rolled out Copilot Vision with Highlights—a groundbreaking feature designed to empower its AI assistant with real-time visual awareness of your Windows desktop. This major development marks a new era for...

Major cloud service providers—including Amazon Web Services (AWS), Microsoft Azure, and Naver Cloud Platform—are now at the center of South Korea's rapidly shifting privacy landscape. In response to a decisive call from the Personal Information Protection Commission (PIPC), these cloud giants...

When Windows users installed the latest Patch Tuesday update for April 2025, an unexpected and rather bewildering mystery greeted them on their primary drive: a new, empty folder named “inetpub.” While its presence was innocuous at first glance—empty, zero bytes, and seemingly without...

A quietly transformational update is making its way into Windows 11, promising to demystify the cryptic world of PC hardware for the everyday user. Microsoft’s latest feature, currently in the pipeline for the highly anticipated Windows 11 24H2 release, leverages system-level insight to help...

As Microsoft approaches the official end-of-support phase for Windows 10, users, enterprises, and IT administrators are bracing for a wave of changes impacting how they work and secure their devices. Amid a flurry of announcements, policy updates, and user anxieties about shifting to Windows 11...

Introduction Microsoft’s latest April 2025 security update has stirred up a storm in the Windows community. For some users, the update has turned what was once a seamless login experience into a frustrating ordeal by breaking Windows Hello on devices with certain security features enabled. In...

Windows 10 is reaching the twilight of its lifespan, and as midnight draws near on its support era, Microsoft is calling on millions of users to make a critical jump. The end-of-life date is set for October 14, 2025, and while Windows 10 has been the bedrock of productivity for nearly a decade...

Windows 11’s latest update, KB5055523, has sparked significant consternation among users who depend on Windows Hello for fast, secure authentication. Despite the update’s intention to bolster system security, many have found that the patch inadvertently disrupts the infrared (IR) facial...

Microsoft’s recent advisory on ignoring the 0x80070643 WinRE installation error has set off discussions among Windows enthusiasts and IT professionals alike. The advisory explains that despite the error message reported in the Windows Update settings page, devices that install the April 2025...

The Mysterious “inetpub” Folder: An Unexpected Windows 11 Quirk Windows 11 users have recently encountered an unexpected twist following the cumulative update KB5055523—a seemingly innocuous yet puzzling folder named “inetpub” appearing on the C drive. This odd discovery, highlighted by multiple...

Microsoft's emergency update has quickly become the talk of the Windows community, especially after a bizarre glitch resulted in the unintentional removal of the Copilot AI app. This incident, which affected Windows 11 versions 24H2, 23H2, as well as Windows 10, serves as a stark reminder of the...