user issues

I'm almost certain it has something to do with my hardware but I can't make heads or tails of the information in the dump files. I've recently reinstalled Windows, clean install, because of the BSOD's to no avail My computer is approx. 3 years old & I recently upgraded my graphics card. If any...

I am using firefox 60.0 with windows 10 home. I just had a windows 10 update Heres my issue with firefox bookmarks and show all bookmarks when you hit organize it drops down but there is no word move to move your bookmark pages to a folder.This feature is missing I also have a couple things not...

I was working in Microsoft Access database when I got unexpected message You or another user may have unexpectedly quit Microsoft Office Access while a Microsoft Office Access database was open. I didn't do anything that said this message. Now I can't open my database I only see this message...

Hello, When i start Microsoft Edge i get a page of News in English, and news in USA. When i change to Portuguese i receive, obviously news from Portugal. I SAVE the changes. When i stop and start again Microsoft Edge the Language is again English. Why if i made the SAVE. This happens sometimes...

Hi All Expert, Good Day. I have a user which when she search for file/doc in server network NAS is very slow, but other users pc was fast. But when she search for file/doc on her whole C drive was slow but still fine, I would like to check if indexing help to solve the slowness in searching...

I have been working on 3 wordpad files and I just leave the files open and save whenever I add new data to them. This morning I got on my laptop and clicked wordpad and all 3 files are completely blank and they are now just titled "Document" instead of the save name they had. I went to find the...

As we previously announced, the first phase of the rollout targets newer devices. Based on testing work done with our OEM hardware and ISV app partners, we believe these devices will have the best possible update experience and help us decide when it’s time to begin the next phase of the...

Hi My wife has an Asus SonicMaster 17" laptop. She uses a wireless mouse with it, not the touch pad. Since she updated from Windows 8 to Windows 10 there is no way to turn off the touch pad. This is driving her crazy because she keeps touching it when she is typing. I've tried but there is no...

I recently had to restore a windows 7 computer. When I restored my media files, they were already formatted to windows 10. Now the windows 7 computer won't read any of the playlists. As much as I've tried, I can't find a way to get the playlists to work again in the older format. Any ideas how...

Hi all.I bought a new Asus 403 laptop with Windows 10 64 bit.32 GB ssd. figured windows 10 would be about 5 or 6 GB, programs the same. would leave me between 15 to 20 GB to play around with, hook up extra usb drive for storage/update etc. Anniversary update problems from the get go. not enough...

Hi, I wanted to create a new Microsoft Word document on desktop but found that the MS word icon was missing in the 'New' column. Why is it that and how can I recover the icon? Thank you very much for your help:p:p:p

Hi My friend called and his apps and start button don't work. I had him run SFC /scannow and that didn't find anything. The next solution was to reinstall all the apps. He is trying to do this through the command prompt by running. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage...

Hi all, I did a few searches on this but couldn't find anything that matched these symptoms. Someone I know has a problem in windows media player on windows 10, where the tracks in the library view have apparently been re-organised in a seemingly random way. For example, going into a particular...

Hi I know this has been raised in the past but my system just started getting the: "CRITICAL ERROR - Start menu has stopped working .........." I know a lot of previous posts on this go back to last year and further but this has just started on my Win 10 system this month (March 2016). I've...

I'm using Womble EasyDVD video DVD burner and all i get is a non-full screen image of full screen 4:3 and 16:9 video files. The image is squeezed to the middle of the screen. Why and what should i do? I can't change to another video DVD Burner as this is the only Video DVD Burner i found and...

Our elderly laptop "Compaq Presario CQ61-222SA" suddenly does not connect automatically on the internet. I have w8.1, the blue Wifi light is on, each start up I have to open Networks, & connect to the BTHub5 manually. is the fault in the laptop or where. ..............thanx .........nick

I know this makes no sense whatsoever - but here goes. I'm sure the microsoft act. pw is valid - whenever i go to a microsoft act. sign in box, it worksHere's what doesn't make any sense: I'm supposed to already have an account. whenever i open the win 10 start menu and click on "mail", i...

Hi team, I have the user recently bought a new Tablet with Windows 10 installed but unable to connect to wifi Description User has bought a new Sony Tablet with Windows 10 installed. When he search for a wifi , he could see SSID available on his machine and Signal strength is good. However...

We have 4 2012r2 terminal servers in a farm and users are having random issues with pdf readers not printing, or saying no printers installed (printers are loaded as local printers on each server) Sometimes one reader will work and another wont and this morning opening a pdf in any reader would...

PLEASE HELP!!! MY FRIENDS TRICKED ME INTO DELETING SYSTEM32 AND I CANT FIND IT IN THE RECYCLE BIN AND IT SAYS MY RECYCLE BIN IS EMPTY :*(