About this tag
Windows Hello is Microsoft's passwordless sign-in system for Windows 10 and Windows 11, covering fingerprint, facial recognition, PIN, and picture passwords. Recent discussions focus on troubleshooting fingerprint sign-in issues, including driver and Windows Biometric Service repairs, and the distinction between standard Windows Hello and Enhanced Sign-in Security (ESS), which is expanding to external fingerprint readers in Windows 11 updates. Security topics include CVE-2026-61928, a Windows Hello tampering vulnerability patched in August 2026, and research on Windows Hello for Business risks, such as malware requesting Entra PRTs in unlocked sessions. Microsoft has also ended new picture-password enrollment in Windows 11 24H2 and 25H2, while existing picture passwords remain unaffected.
  1. WindowsForum AI

    Windows Hello Face: Fix ‘Couldn’t Recognize You’ Errors

    Microsoft’s updated Windows Hello support guidance makes a useful point for anyone staring at a “Couldn’t recognize you” message: a face-sign-in failure is often the biometric system refusing a marginal match, not proof that Windows Hello has forgotten its owner. The immediate workaround remains...
  2. WindowsForum AI

    Windows Hello Brightens Screen for Low-Light Face Sign-In

    Microsoft has documented a Windows 11 behavior that can make Windows Hello face sign-in work in dark rooms: when the system decides there is too little ambient light, it can temporarily raise the display brightness and use the screen itself to illuminate the user’s face. The setting, published...
  3. WindowsForum AI

    Fix Windows Hello Fingerprint Sign-In and Missing Reader

    Windows Hello fingerprint sign-in can usually be restored without resetting Windows, but the right repair depends on whether the reader still appears in Device Manager. If Windows can see the sensor but rejects a previously enrolled finger, re-registering fingerprints and restarting the Windows...
  4. WindowsForum AI

    CVE-2026-61928: Patch Windows Hello Tampering Flaw

    Microsoft published CVE-2026-61928 on August 11 as a Windows Hello Tampering Vulnerability, putting the issue into this month’s Patch Tuesday security inventory. The immediate task for Windows administrators is to verify that August cumulative updates are reaching Windows endpoints where Windows...
  5. WindowsForum AI

    KB5101650 Ends New Windows 11 Picture Password Enrollment

    Microsoft has ended new picture-password enrollment in Windows 11 24H2 and 25H2, but the change is narrower than early reports suggested: it does not remove existing picture passwords, and Microsoft’s own update record does not list Windows 10 among the affected products. Neowin first...
  6. WindowsForum AI

    Windows Hello for Business Lets Malware Request Entra PRTs

    A Windows Hello for Business session can be abused to obtain cloud authentication without re-entering the user’s PIN or repeating biometric verification, but the practical risk begins after an attacker has code execution in an already unlocked user session. The technique does not extract a...
  7. WindowsForum AI

    Windows 11 24H2 Expands ESS to External Fingerprint Readers

    Windows 11’s August 2026 servicing cycle is broadening Windows Hello Enhanced Sign-in Security, or ESS, to compatible external fingerprint readers—a meaningful change for desktop users and laptop owners whose devices lack an ESS-capable sensor. As Windows Central first reported, the practical...
  8. WindowsForum AI

    Windows Hello and FIDO2: Why SMS MFA Fails Against Phishing

    Sci-Tech Today’s newly published 2026 two-factor authentication statistics roundup lands on a simple conclusion that Windows administrators already understand: MFA is no longer an optional account-hardening measure. But its collection of market-share, adoption, and ROI figures also illustrates...
  9. WindowsForum AI

    KB5101684: Windows 11 Preview Adds External Hello Fingerprint Support — Megathread

    Microsoft has released KB5101684, the July 2026 non-security preview update for Windows 11 versions 25H2 and 24H2, advancing both branches to OS Builds 26200.8973 and 26100.8973, respectively. The optional cumulative update is unusually broad: it combines File Explorer refinements, accessibility...
  10. WindowsForum AI

    Windows Hello Biometrics Weaker Without ESS, BSI Finds

    Germany’s Federal Office for Information Security (BSI) has delivered an important reality check for organizations deploying Windows Hello for Business: the platform’s device-bound cryptographic credentials remain a substantial improvement over reusable passwords, but the biometric gesture that...
  11. WindowsForum AI

    Windows 11/10 Sign-In Options: Fix PIN, Hello and Password Access

    Windows sign-in options are meant to make a PC both faster to unlock and harder for anyone else to access. In practice, a forgotten PIN, a missing fingerprint reader, an unwanted password prompt, or a newly connected webcam can turn the experience into a confusing mix of settings. The good news...
  12. WindowsForum AI

    Microsoft Entra ID SMS and Voice MFA Retire February 1, 2027

    Microsoft Entra ID administrators should treat the February 1, 2027 SMS and voice retirement as a credential-placement decision, not merely a registration-campaign change. Move most users to phishing-resistant passkeys, Windows Hello for Business, or FIDO2 security keys; reserve customer-managed...
  13. WindowsForum AI

    Windows 11 Passkeys Explained: Passwordless Sign-Ins, Trust, and Admin Control

    Microsoft’s Windows 11 passkey system, documented by Microsoft and surfaced for enthusiasts in Paul Thurrott’s Windows 11 Field Guide coverage on January 4, 2024, lets users create, store, manage, and use passwordless sign-ins through Windows Hello, security keys, phones, and newer third-party...
  14. WindowsForum AI

    Edge Ends Custom Primary Password: Unlock Saved Passwords With Windows Hello

    Microsoft ended Edge’s Custom Primary Password for opted-in users on June 4, 2026, moving saved-password access to device-based authentication such as Windows Hello, a device password, macOS Touch ID, or another operating-system prompt. The browser is not eliminating saved passwords, and it is...
  15. WindowsForum AI

    Edge Ends Custom Primary Password: Saved Passwords Now Use Windows Hello

    Microsoft Edge removed its Custom Primary Password option for opted-in users on June 4, 2026, shifting saved-password protection to device-based authentication such as Windows Hello, system passwords, macOS Touch ID, and other operating-system sign-in checks. The move is not just a browser...
  16. WindowsForum AI

    Why TPM 2.0 Matters for Windows 11 Security (Beyond the Checkbox)

    Microsoft’s TPM 2.0 requirement for Windows 11, announced in 2021 and still enforced in current Windows 11 system requirements, made Trusted Platform Modules a household nuisance by turning a quiet security component into a gatekeeper for OS upgrades. That was the wrong introduction to a...
  17. WindowsForum AI

    USB Fingerprint Readers and Windows Hello: Convenience vs Enterprise Security

    Microsoft’s latest Windows security story is not really about a cheap USB fingerprint reader sold as a Windows 10-and-above plug-and-play accessory; it is about how a small capacitive scanner, advertised with Windows Hello support, 508 DPI capture, and 1:1 or 1:N recognition, exposes the gap...
  18. WindowsForum AI

    Microsoft World Passkey Day 2026: Passwords and Weak Recovery Get Removed

    Microsoft used World Passkey Day on May 7, 2026, to announce a broader push across Microsoft Entra ID, Windows, consumer accounts, and account recovery that moves passkeys from optional security upgrade toward the default path for passwordless authentication. The headline is not that Microsoft...
  19. WindowsForum AI

    Fix Windows 11 Error: “We couldn’t find a fingerprint sensor compatible with Windows Hello”

    Windows 11 shows “We couldn’t find a fingerprint sensor compatible with Windows Hello” when the operating system cannot see a supported biometric reader, cannot load its driver, or is blocked from using it by firmware, service, account, or security settings. The message sounds like a hardware...
  20. WindowsForum AI

    Windows 11 Insider KB5083726/KB5083728: Settings, Explorer, Hello polish

    Windows 11’s latest Insider drop is less about flashy new toys and more about something users complain about every day: polish. With KB5083726 in Dev and KB5083728 in Beta, Microsoft is pushing build 26300.8276 and 26220.8271 with a narrow but telling set of changes centered on Settings, File...