workflow automation

Westpac has begun rolling out Microsoft Copilot Studio across its organisation, giving cross‑functional teams the tools to design, publish and scale generative‑AI agents that can sit inside Microsoft 365, Teams and customer‑facing channels—part of a broader push by the bank to industrialise AI...

BlinkOps’ announced integration with Microsoft Sentinel brings a new class of agentic security automation into the Azure ecosystem — available today through the Azure Marketplace and supported by prebuilt content in the Sentinel Content Hub — and that combination has immediate operational...

Windows 11 hides a surprising number of high-impact productivity tools beneath its clean new interface — features that can shave minutes off repetitive tasks, reduce interruptions, and make multi-app workflows feel effortless once you know where to look. This piece walks through the most useful...

Accordance’s public launch this week signals a new phase in AI for tax and accounting: the startup bills itself as an “AI brain” that bundles specialized regulatory knowledge, a multi‑agent reasoning system, and integrations designed for professional workflows — all backed by a recent $13...

Microsoft’s latest Copilot Studio updates push AI deeper into the everyday mechanics of business by letting agents make routine approval decisions inside multistage workflows — automating rule-driven steps while keeping humans in the loop for exceptions and final sign‑off. Background / Overview...

Microsoft’s latest Insider whispers fold AI deeper into the Windows shell: right‑click a picture in File Explorer and you may now see an “AI actions” submenu offering Bing Visual Search, background blur, object erase, and background removal — a small set of micro‑workflows that signal a broader...

Microsoft has quietly extended Copilot from the browser into the Windows desktop, adding a set of Copilot file actions directly into OneDrive’s Windows surfaces so subscribers can locate, summarize, compare and interrogate files without opening Office or a web browser—a change that reshapes...

Microsoft’s Copilot has stopped being an optional curiosity and is rapidly becoming the default AI companion inside the apps people already use to get work done, and that shift matters for businesses deciding whether to bolt AI onto workflows or let it live inside them. Overview Businesses and...

ServiceNow’s latest beat-and-raise quarter has refocused the market debate: is the stock priced for perfection or is the company quietly building an AI-first moat that justifies its premium? Recent criticisms — high price-to-sales multiples, competitive pressure from hyperscalers and CRM titans...

Satya Nadella’s short public playbook — five repeatable prompts he says he uses inside Microsoft 365 Copilot — is more than a CEO productivity trick: it’s a clear demonstration of how next‑generation copilots can become an executive’s persistent, context‑aware chief‑of‑staff. Background...

The City of Montréal has quietly turned a classic municipal pain point—finding timely information on services, schedules and rules—into a 24/7 conversational surface by deploying a virtual agent built with Microsoft Copilot Studio that now answers citizen questions across the city’s public...

Satya Nadella’s five short Copilot prompts are less a CEO flex and more a practical playbook for turning generative AI into repeatable executive work — from meeting readiness and project rollups to launch probabilities and time audits — and the implications for Windows and Microsoft 365 admins...

DeepIQ and OMV Energy have announced a joint effort with Microsoft to deploy agentic AI across OMV Energy’s drilling operations, beginning with a pilot for well construction optimization that DeepIQ says will automate the corporate learning loop and deliver context‑aware workflows for well...

Satya Nadella’s public showcase of five Copilot prompts crystallizes a new moment in executive work: AI is not just a drafting tool anymore but a context-aware, predictive chief of staff that reasons across calendars, emails, chats and documents to surface priorities, probabilities and prep for...

Satya Nadella has publicly shown how he uses five short, repeatable ChatGPT-style prompts inside Microsoft Copilot to “supercharge” his executive workflow — calling Copilot “a new layer of intelligence spanning all my apps” and framing the assistant less as a drafting tool and more as a...

I hooked Claude into my Notion workspace and, within a few minutes, the chaos of dozens of interdependent tasks—scattered deadlines, vague titles, and hidden prerequisites—began to feel manageable in a way no purely human triage had delivered. What started as an experiment with an AI assistant...

Microsoft’s internal use of AI to “recap” meetings has moved from experiment to everyday practice, with Microsoft Teams Premium now delivering a suite of AI-powered recap tools — Intelligent Recap, Audio Recap, the Interpreter agent, and the Facilitator — that together change how employees catch...

Ohio University’s yearlong pilot of Microsoft 365 Copilot delivered a pragmatic, measured verdict: the tool can help with routine drafting and information retrieval, especially for communication-heavy administrative work, but the headline productivity payoff is modest and highly role-dependent —...

Microsoft’s push to fold OpenAI’s latest models into Windows and Office has hardened an uncomfortable choice for many users: do you pick the deeply integrated productivity assistant (Microsoft Copilot) that lives inside Word, Excel, Outlook and the Windows taskbar, or the more general-purpose...

Microsoft’s latest push to fold everyday feedback workflows into its AI assistant stack landed this week with the public preview of Surveys Agent, an AI-powered agent inside Microsoft 365 Copilot that promises to let teams design, launch, monitor, and analyze surveys from a single conversational...