Windows 10 BSOD caused by Dot4.sys

[Roayle12]

I have a BSOD problem caused by Dot4.sys very often but I have no idea what is causing it.

SYSTEM_SERVICE_EXCEPTION Dot4.sys+e23f IEEE-1284.4-1999 Driver Windows (R) Win 7 DDK driver Windows (R) Win 7 DDK provider 6.1.7600.16385 built by: WinDDK x64 ntoskrnl.exe+1aab90

 

[Roayle12]

No one to help me?

 

[nmsuk]

I'm looking at your dump files now.

 

[nmsuk]

Bsod seems to be created by some hp printer software. Theres also a BIOS update available that may help. Currently you're on A07 and the latest is A10. Available from the Dell support site.