stompjrkz400
New Member
- Joined
- Dec 5, 2012
- Messages
- 16
- Thread Author
- #1
hey everyone, usually i can figure this stuff out on my own, im a technical computer science major, but right now im just stuck for once,
i have a hp p6520y quad core desktop which i purchased unmodified and working great, windows 7 home prem 64 bit
after 2 months of using the computer i upgraded to an xfx 7770 video card, and to a larger 550w logisys power supply.
after installing everything the computer crashes in games, deadspace 2 almost never crashes, max payne 3 crashes alot
sometimes it generates a bug error, and its always 0xa0000001 atikmdag.sys
i have removed and reinstalled many different drivers, and used driver scrubbers, with no change
but now my computer is crashing in games and i am getting 0x00000124 Hal.dll and
0x0000003b / 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe
it just happened to me while installing a game, and it has happened to me in microsoft word.
i have all the bug files from the past month, and lot of reports, im just having a hard time sorting things out.
here is a list of crashes this month ( list is most recent to oldest )
==================================================
Dump File : 120412-20311-01.dmp
Crash Time : 12/4/2012 2:31:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032e312c
Parameter 3 : fffff880`095cc170
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120412-20311-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 112512-21387-01.dmp
Crash Time : 11/25/2012 4:55:18 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032e795e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112512-21387-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 111912-19796-01.dmp
Crash Time : 11/19/2012 2:23:56 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0329395e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111912-19796-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================
==================================================
Dump File : 111412-17128-01.dmp
Crash Time : 11/14/2012 4:46:41 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032d634b
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-17128-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 111412-18876-01.dmp
Crash Time : 11/14/2012 4:25:18 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032c2ec5
Parameter 3 : fffff880`02124a70
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-18876-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 110912-17238-01.dmp
Crash Time : 11/9/2012 4:31:01 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06b0e8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f768
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-17238-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================
==================================================
Dump File : 110912-16504-01.dmp
Crash Time : 11/9/2012 4:15:21 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-16504-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 110612-16816-01.dmp
Crash Time : 11/6/2012 12:18:16 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110612-16816-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110412-15974-01.dmp
Crash Time : 11/4/2012 6:51:25 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110412-15974-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110312-19936-01.dmp
Crash Time : 11/3/2012 8:58:38 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110312-19936-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110112-27362-01.dmp
Crash Time : 11/1/2012 10:53:27 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`000b1c40
Parameter 3 : fffff880`088d8790
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b1c40
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110112-27362-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
please give me some ideas and starting points, i will let you know what i have tried and haven't, Thanks Much!
i have a hp p6520y quad core desktop which i purchased unmodified and working great, windows 7 home prem 64 bit
after 2 months of using the computer i upgraded to an xfx 7770 video card, and to a larger 550w logisys power supply.
after installing everything the computer crashes in games, deadspace 2 almost never crashes, max payne 3 crashes alot
sometimes it generates a bug error, and its always 0xa0000001 atikmdag.sys
i have removed and reinstalled many different drivers, and used driver scrubbers, with no change
but now my computer is crashing in games and i am getting 0x00000124 Hal.dll and
0x0000003b / 0x0000001e KMODE_EXCEPTION_NOT_HANDLED ntoskrnl.exe
it just happened to me while installing a game, and it has happened to me in microsoft word.
i have all the bug files from the past month, and lot of reports, im just having a hard time sorting things out.
here is a list of crashes this month ( list is most recent to oldest )
==================================================
Dump File : 120412-20311-01.dmp
Crash Time : 12/4/2012 2:31:38 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032e312c
Parameter 3 : fffff880`095cc170
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120412-20311-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 112512-21387-01.dmp
Crash Time : 11/25/2012 4:55:18 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032e795e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112512-21387-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 111912-19796-01.dmp
Crash Time : 11/19/2012 2:23:56 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0329395e
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111912-19796-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================
==================================================
Dump File : 111412-17128-01.dmp
Crash Time : 11/14/2012 4:46:41 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`032d634b
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-17128-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 111412-18876-01.dmp
Crash Time : 11/14/2012 4:25:18 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`032c2ec5
Parameter 3 : fffff880`02124a70
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111412-18876-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 110912-17238-01.dmp
Crash Time : 11/9/2012 4:31:01 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`06b0e8f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+f768
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+4b094c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-17238-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================
==================================================
Dump File : 110912-16504-01.dmp
Crash Time : 11/9/2012 4:15:21 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110912-16504-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,888
==================================================
==================================================
Dump File : 110612-16816-01.dmp
Crash Time : 11/6/2012 12:18:16 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+22a4c
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110612-16816-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110412-15974-01.dmp
Crash Time : 11/4/2012 6:51:25 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110412-15974-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110312-19936-01.dmp
Crash Time : 11/3/2012 8:58:38 PM
Bug Check String :
Bug Check Code : 0xa0000001
Parameter 1 : 00000000`00000005
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+223e2
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110312-19936-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
==================================================
Dump File : 110112-27362-01.dmp
Crash Time : 11/1/2012 10:53:27 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`000b1c40
Parameter 3 : fffff880`088d8790
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b1c40
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110112-27362-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,720
==================================================
please give me some ideas and starting points, i will let you know what i have tried and haven't, Thanks Much!
Last edited: