BSOD while running chksdk and scanning the HD for errors

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by LotsofJam, Sep 22, 2012.

  1. LotsofJam

    LotsofJam New Member

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    I have tried the western digital lifeguard tool, but it is unable to run the tests it simply crashes every time. The quick test throws up this error

    [TABLE]
    [TR]
    [TD]FAIL[/TD]
    [/TR]
    [TR]
    [TD]Test Error Code:[/TD]
    [TD]06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1![/TD]
    [/TR]
    [/TABLE]


    Can anyone take a look at these please and tell me if my HD is on the way out as I suspect?
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 3D, {fffff80000b9bfc0, 0, 0, fffff800034c5fd0}
    
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiInterruptHandler+29 )
    
    
    Followup: MachineOwner
    
    The INTERRUPT_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000003D.
    This bug check appears very infrequently.

    Your bios is old:
    BiosVersion = 0502
    BiosReleaseDate = 11/16/2010

    Please update to latest versions of which I notice are updates relating to HDD stability:

    http://uk.asus.com/Motherboards/Intel_Socket_1366/P6X58DE/#download

    Please un-install these apps as they are known for bsod with win 7:

    Asus PCProbe and AISuite Utilities

    Also what security app do you run?


    As for your HDD, see how things are after flashing the bios and try another chkdsk. If it fails again it's usually a good sign that the drive is on it's way out.. Still, if it does bsod then post the dmp file and we will have another look see..




     
    #2 kemical, Sep 22, 2012
    Last edited: Sep 22, 2012
  3. LotsofJam

    LotsofJam New Member

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    I am going to update the bios and try again as you said, I use MSE for security. I cannot find Asus PCProbe or AISuite Utilities on this computer, I have looked in the program lists, I also used revo uninstaller and that couldnt find anything like it.

    I just now tried another extended test and the screen went black and I got some wierd buzzing sound coming from the speakers. No blue screen at all. Ill report back when I have ran another chkdsk. Thank you for helping.
     
  4. LotsofJam

    LotsofJam New Member

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    Whatddaya know, it completed this time. it is still failing on the HD tests though.

    23/09/2012 03:27:12 1001

    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    540160 file records processed.
    File verification completed.
    2087 large file records processed.
    0 bad file records processed.
    0 EA records processed.
    59 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 5)...
    658222 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 5)...
    540160 file SDs/SIDs processed.
    Cleaning up 28 unused index entries from index $SII of file 0x9.
    Cleaning up 28 unused index entries from index $SDH of file 0x9.
    Cleaning up 28 unused security descriptors.
    Security descriptor verification completed.
    59032 data files processed.
    CHKDSK is verifying Usn Journal...
    35150704 USN bytes processed.
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    540144 files processed.
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    67262974 free clusters processed.
    Free space verification is complete.
    Windows has checked the file system and found no problems.

    975222783 KB total disk space.
    705280292 KB in 451200 files.
    216412 KB in 59033 indexes.
    884 KB in bad sectors.
    673299 KB in use by the system.
    65536 KB occupied by the log file.
    269051896 KB available on disk.

    4096 bytes in each allocation unit.
    243805695 total allocation units on disk.
    67262974 allocation units available on disk.

    Internal Info:
    00 3e 08 00 24 c9 07 00 a4 fd 0d 00 00 00 00 00 .>..$...........
    c9 0b 00 00 3b 00 00 00 00 00 00 00 00 00 00 00 ....;...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

    What is my next step?
     
  5. kemical

    kemical Windows Forum Admin
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    Hi,

    apologies for not getting back to you, had some issues myself..

    If the drive completed a chkdsk then things might not be as bad as all that. To check the drives validity try using this app simply for it's capabilities for reading Smart values: SpeedFan - CNET Download.com
    smart.

    The above app has a great online report which is generated for free.

    Another app you could try is this: HDDScan although I haven't used this much myself.

    Just to mention, if no smart values are present you might need to enter the bios and enable it.
     

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