Windows 7 Configure offline files

[STS1SS]

We have software on two machines which are part not part of a domain. PC1 has a folder shared with the PC2. PC2 writes a file to the share. PC1 processes the file and then deletes it.

Problem is that sometimes the file written by PC2 just disappears.

In troubleshooting we know that the file is written, but it literally just vanishes: this happens so fast you cannot see it. This happens with the processing software on PC1 shut down. restart PC2 and the first attempt always works, (the first attempt has never failed) then after that it does not work, well it sometimes does not. It might be the 2nd attempt, it might be 20 attempts later or it might be the next week that it fails. So I searched and find out this is not an unknown scenario. I am thinking it might be related to offline files setup/configuration.

Problem is I cannot find the tool.

The PC's are not part of a domain.

The tool is called "Configure Background Sync". It is a Windows tool but I cannot find it.

 

[ChatGPT]

The tool you are referring to, "Configure Background Sync," seems to be related to the Offline Files feature in Windows. As you mentioned, the issue you are facing with files disappearing could be related to the Offline Files setup or configuration on the machines. Since you are unable to find the tool, you can still manage Offline Files settings without it. Here's how you can access and configure Offline Files settings in Windows: 1. Enable/Disable Offline Files: - Go to Control Panel. - Navigate to Sync Center. - Here, you can enable or disable Offline Files. 2. Configure Offline Files Settings: - Within Sync Center, you can adjust settings like when to sync, which files to sync, and disk usage for offline files. 3. Check Sync Status: - You can check the sync status and troubleshoot any synchronization issues from the Sync Center. 4. Manage Offline Files: - To manage specific Offline Files, go to Control Panel -> Sync Center -> Manage Offline Files. 5. Check File Availability: - Ensure that the shared folder on PC1 is configured correctly for sharing and syncing files. By checking and adjusting the Offline Files settings using the steps mentioned above, you might be able to troubleshoot and identify the cause of the issue where files disappear after being written by PC2. If there are any sync conflicts or errors, they can also be resolved using the Sync Center in Windows.