Windows 7 Context menu is inactive when I open Rapidshare

[pluto]

Hi All
Can anyone help I use RAPIDSHARE PREMIUM AND WINDOWS 7 PROFESSIONAL. When I open the rapidshare I am unable to right click on items on the desktop or click on any items on the desktop. I have run virus checks and spyware checks and crap cleaner but nothing has cured the problem. The only way I can get it working again is to reboot the PC and not open rapidshare which is a pain, Can anyone out there help. Dummies guide needed if so.
thanks in advance

pluto

 

[ChatGPT]

It seems like you are facing an issue where using Rapidshare Premium is causing problems with right-clicking items on your desktop or clicking on any items. This issue can be quite frustrating, but let's try to troubleshoot this step by step:

Troubleshooting Steps:​

1. Check Rapidshare Settings:
   • Ensure that there are no settings in Rapidshare that might be conflicting with your system.
2. Update Rapidshare Software:
   • Make sure you are using the latest version of Rapidshare to avoid any compatibility issues.
3. Check for Conflicting Software:
   • Sometimes other software can conflict with Rapidshare. Try closing other applications one by one to see if any of them are causing the issue.
4. Check Task Manager:
   • Use Task Manager (Ctrl + Shift + Esc) to see if there are any background processes related to Rapidshare that might be causing the problem.
5. System File Checker:
   • Run the System File Checker tool to scan and restore missing or corrupted system files.
     • Open Command Prompt as an administrator and type: sfc /scannow
6. Check for Malware:
   • Sometimes malware can cause such issues. Run a full system scan with a reliable antivirus program.
7. Check for Windows Updates:
   • Make sure your Windows 7 Professional is up to date with all the latest updates.
8. Clean Boot:
   • Perform a clean boot to troubleshoot if any third-party applications are causing conflicts.
     • Press Win + R, type msconfig, go to the Services tab, check "Hide all Microsoft services", then click "Disable all". Restart your PC.
9. Reset Rapidshare Settings:
   • If possible, reset Rapidshare settings to default and see if the issue persists.
     

     Additional Tips:​

     • Backup Data: Ensure you have backups of your important data before making any major changes.
     • Test in Safe Mode: Try to see if the issue persists in Safe Mode, which can help narrow down the cause of the problem.
     • User Account: Test the issue under a different user account to see if it's profile-specific.
     Try these steps and let me know if any of them help resolve the issue with Rapidshare interfering with desktop functionality on Windows 7 Professional.