Defrag: Surface Pro 3, Windows 8.1. Update Power Button, Cortana and the Leaf and more... |...


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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

[00:54] Surface Pro 3 Discussion
[02:42] Windows 8.1 Update and making the Power Button appear on the Start screen on touch devices
[05:56] Is it possible to create a Windows 7 image for deployment that has no local accounts, such as local admin
[08:17] Closing an Modern App brings up the Desktop
[09:14] Dealing with dueling dual monitors on Windows 8.1 Update
[10:55] UAC Prompt when deleting shortcut on the Desktop
[11:48] Delete the WindowsSxS after after upgrade

[12:34] Pick of the Week: Channel 9 Windows Phone App (link)
[12:52] Pick of the Week: Microsoft employee Mehmet Demir created an app that integrates Cortana with his Leaf electric car. (video, app)

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