The evolution of PCs from simple personal devices to intelligent endpoints with embedded AI capabilities is heralding a new era in secure and productive work environments. As AI smarts migrate from the cloud into the silicon at the heart of modern computers, both opportunities and risks are rapidly reshaping the cybersecurity landscape—especially as the world’s workforce becomes ever more distributed.
A major trend accelerating across business IT is the rise of “Edge AI”: AI functions powered directly by specialized hardware within the device’s chip, and operating locally via the operating system rather than relying on the cloud. With the release of Windows 11 and the latest generation of silicon chips from leaders like Intel, AI-enhanced experiences are becoming standard for new PCs—including Copilot+ devices built with dedicated Neural Processing Units (NPUs).
Edge AI promises tangible productivity boosts. For example, workers can now access features like real-time translation, automated meeting note summarization, and even the new Windows 11 “Recall” capability—which serves as a searchable history of user activity—right from their device, with no need for constant internet connectivity. As Tyron Hancock, Datacom Windows 11 presales specialist, summarizes, these AI-powered tools not only save time but radically reduce friction from everyday digital tasks.
Crucially, by processing AI workloads on the device itself rather than in distant cloud data centers, organizations can enhance privacy and reduce the risk of sensitive data inadvertently leaking. This decentralized approach is timely, given the global surge in privacy regulations and user demands for data stewardship.
Shadow AI refers to users individually adopting AI platforms or tools without organizational oversight—often integrating them organically into their daily workflow. Whether it’s plugging ChatGPT into PowerPoint or linking AI assistants with OneDrive folders, employees eager for efficiency may unknowingly expose sensitive corporate data or train third-party models with proprietary information.
David Stafford-Gaffney, associate director of cybersecurity at Datacom, likens this moment to the early, chaotic days of cloud storage: misconfigured S3 buckets and accidental data breaches were common until comprehensive policies and user education caught up. Today, a similar vigilance is essential with AI: “We’re at that same nexus with shadow AI where we need to start thinking about how we anticipate and manage AI usage, and awareness is the first part,” Stafford-Gaffney warns.
Business leaders face a dilemma. On one hand, Datacom’s own research indicates that around 90% of Australian employers actively encourage staff to use AI—both to save time (74%) and to boost productivity (56%). On the other, every AI-powered workflow not governed by robust policies becomes a potential avenue for cyber attackers to exploit.
Malicious actors are now using AI tools to generate more linguistically accurate and regionally tailored social engineering attacks. This means that phishing emails and fraudulent messages are harder than ever for both humans and traditional security systems to distinguish from genuine communications.
As Stafford-Gaffney puts it, empowering users with a critical mindset is key: “Ask questions: ‘Am I expecting this email?’; ‘Does the sender match what I know?’.” Simultaneously, organizations must upgrade from solely relying on prevention to focusing heavily on rapid detection and response. Stafford-Gaffney highlights that “prevention isn’t going to prevent everything; AI-powered attacks [will] get through.” Reducing mean time to detect and respond to incidents is no longer optional—it's essential.
Dino Strkljevic, Intel’s regional director of consumer and retail, underscores that “security is fundamental to all of our platforms.” By using purpose-built hardware like the NPU, devices can enjoy better performance, notably longer battery life (Intel claims “an additional one to two hours” on heavily utilized machines), and more powerful on-device protections.
One notable enhancement is Intel’s Threat Detection Technology (TDT), which uses AI and processor telemetry to identify suspicious activity—like ransomware behavior, cryptojacking, and supply chain attacks—directly as processes run. According to Intel’s internal tests, such technologies have raised detection rates for unusual behaviors, such as sophisticated phishing, by “an additional 20–25%.” Moreover, Intel collaborates with over 200 independent software vendors to validate and strengthen the broader software ecosystem.
While these claims are compelling, they are most persuasive when cross-validated: A study published by Gartner echoes the broader industry trend of strengthening endpoint detection via hardware-level AI, and independent Forrester Wave reports confirm elevated accuracy in AI-augmented detection tools. Still, enterprise buyers should request third-party validation specific to the TDT feature set for their hardware fleet to verify claims in production environments.
Datacom, a major IT solutions firm and the exclusive Microsoft Strategic Refresh Initiative partner in Australia, has developed a three-phased program—‘Paving the Way to Windows 11’—to help clients accelerate this migration.
This phased, data-driven approach is an exemplar of best practice in managing major endpoint transitions, balancing technical rigor with the realities of user adoption.
Organizations that successfully harness these emerging capabilities, while proactively addressing associated risks like Shadow AI and policy lag, will be best positioned to thrive in a rapidly changing digital economy. The cost of waiting is high: from security vulnerabilities post-Windows 10 end-of-support, to the very real productivity lag of those left behind.
Above all, a secure, AI-powered future rests on the seamless integration of people, policy, process, and technology. Those who get the balance right will not only be safer and smarter but will also enjoy the full benefits of the next era of intelligent, connected work.
Source: iTnews Powering secure AI at the Edge: What you need to know before it’s too late
The Shift to Edge AI: Productivity Meets Privacy
A major trend accelerating across business IT is the rise of “Edge AI”: AI functions powered directly by specialized hardware within the device’s chip, and operating locally via the operating system rather than relying on the cloud. With the release of Windows 11 and the latest generation of silicon chips from leaders like Intel, AI-enhanced experiences are becoming standard for new PCs—including Copilot+ devices built with dedicated Neural Processing Units (NPUs).Edge AI promises tangible productivity boosts. For example, workers can now access features like real-time translation, automated meeting note summarization, and even the new Windows 11 “Recall” capability—which serves as a searchable history of user activity—right from their device, with no need for constant internet connectivity. As Tyron Hancock, Datacom Windows 11 presales specialist, summarizes, these AI-powered tools not only save time but radically reduce friction from everyday digital tasks.
Crucially, by processing AI workloads on the device itself rather than in distant cloud data centers, organizations can enhance privacy and reduce the risk of sensitive data inadvertently leaking. This decentralized approach is timely, given the global surge in privacy regulations and user demands for data stewardship.
Shadow AI: An Emerging Double-Edged Sword
Yet, the proliferation of AI at the edge presents its own set of cybersecurity and governance challenges, with “Shadow AI” topping experts’ lists of new risks for 2025.Shadow AI refers to users individually adopting AI platforms or tools without organizational oversight—often integrating them organically into their daily workflow. Whether it’s plugging ChatGPT into PowerPoint or linking AI assistants with OneDrive folders, employees eager for efficiency may unknowingly expose sensitive corporate data or train third-party models with proprietary information.
David Stafford-Gaffney, associate director of cybersecurity at Datacom, likens this moment to the early, chaotic days of cloud storage: misconfigured S3 buckets and accidental data breaches were common until comprehensive policies and user education caught up. Today, a similar vigilance is essential with AI: “We’re at that same nexus with shadow AI where we need to start thinking about how we anticipate and manage AI usage, and awareness is the first part,” Stafford-Gaffney warns.
Business leaders face a dilemma. On one hand, Datacom’s own research indicates that around 90% of Australian employers actively encourage staff to use AI—both to save time (74%) and to boost productivity (56%). On the other, every AI-powered workflow not governed by robust policies becomes a potential avenue for cyber attackers to exploit.
Human Factors and “Healthy Paranoia”
Combatting Shadow AI and broader cybersecurity risks starts with cultivating what experts call a “healthy paranoia” within the workforce. Instead of treating cybersecurity as strictly the IT department’s concern, all staff must remain vigilant for the increasingly sophisticated threats enabled by AI.Malicious actors are now using AI tools to generate more linguistically accurate and regionally tailored social engineering attacks. This means that phishing emails and fraudulent messages are harder than ever for both humans and traditional security systems to distinguish from genuine communications.
As Stafford-Gaffney puts it, empowering users with a critical mindset is key: “Ask questions: ‘Am I expecting this email?’; ‘Does the sender match what I know?’.” Simultaneously, organizations must upgrade from solely relying on prevention to focusing heavily on rapid detection and response. Stafford-Gaffney highlights that “prevention isn’t going to prevent everything; AI-powered attacks [will] get through.” Reducing mean time to detect and respond to incidents is no longer optional—it's essential.
Technical Reinforcements: Security-on-a-Chip and Threat Detection
As AI capabilities proliferate, chipmakers are embedding new layers of security directly into hardware. Intel, a leader in this field, has been innovative in integrating what it calls “security in silicon.” Particularly through the vPro platform, Intel’s architecture leverages the Neural Processing Unit (NPU) not only for AI features but also for offloading resource-intensive security tasks from the main CPU.Dino Strkljevic, Intel’s regional director of consumer and retail, underscores that “security is fundamental to all of our platforms.” By using purpose-built hardware like the NPU, devices can enjoy better performance, notably longer battery life (Intel claims “an additional one to two hours” on heavily utilized machines), and more powerful on-device protections.
One notable enhancement is Intel’s Threat Detection Technology (TDT), which uses AI and processor telemetry to identify suspicious activity—like ransomware behavior, cryptojacking, and supply chain attacks—directly as processes run. According to Intel’s internal tests, such technologies have raised detection rates for unusual behaviors, such as sophisticated phishing, by “an additional 20–25%.” Moreover, Intel collaborates with over 200 independent software vendors to validate and strengthen the broader software ecosystem.
While these claims are compelling, they are most persuasive when cross-validated: A study published by Gartner echoes the broader industry trend of strengthening endpoint detection via hardware-level AI, and independent Forrester Wave reports confirm elevated accuracy in AI-augmented detection tools. Still, enterprise buyers should request third-party validation specific to the TDT feature set for their hardware fleet to verify claims in production environments.
Overcoming the “Windows 10 Cliff”: Datacom’s Structured Migration Framework
With Microsoft’s announcement that support for Windows 10 will end on October 14, IT organizations face increasing urgency to transition to Windows 11—not just for compliance and security updates, but to leverage built-in AI features and chip-level safeguards. Failing to act risks extended support costs and growing security exposure as legacy systems become increasingly vulnerable.Datacom, a major IT solutions firm and the exclusive Microsoft Strategic Refresh Initiative partner in Australia, has developed a three-phased program—‘Paving the Way to Windows 11’—to help clients accelerate this migration.
Phase 1: Discovery and Readiness
The process begins with a detailed device fleet assessment, typically over two weeks, using Datacom’s proprietary ‘Insights’ tool. This phase identifies which machines are Windows 11 compatible and which are not—allowing organizations to prioritize budget and upgrade plans accordingly.Phase 2: Pilot and Testing
Next, a pilot group (at least 25 users) transitions onto Windows 11 for a four-week period. A support team tracks and resolves teething issues to de-risk a broader rollout. Early feedback from pilot users is invaluable for building a business case and refining migration strategy.Phase 3: Copilot+ PC PoC – AI at the Edge
Finally, participating organizations get to experience the power of Copilot+ devices and on-device AI. Users trial features such as Recall, Live Captions, Instant Translation, and creative tools like Cocreator in Paint—all powered by the embedded NPU. Hancock emphasizes, “All of this runs on the device, thanks to the NPU, which means faster performance, better privacy and no need to be constantly connected to the internet.” This hands-on exposure not only illustrates productivity gains but enables IT decision-makers to see how emerging AI capabilities directly impact user workflows and endpoint strategy.This phased, data-driven approach is an exemplar of best practice in managing major endpoint transitions, balancing technical rigor with the realities of user adoption.
Strengths, Innovations, and Benefits
Edge AI and security-on-a-chip deliver several concrete advantages:- Productivity and Usability: Local AI enhances worker efficiency—summarizing meetings, automating notes, translating on the fly, and providing a digital memory through Windows 11 Recall. Early feedback indicates decreased time spent on repetitive tasks and increased user satisfaction, though large-scale, peer-reviewed studies are needed for definitive ROI figures.
- Privacy and Security: On-device processing keeps sensitive data inside the corporate perimeter, reducing the risks associated with cloud transfer and third-party exposure. Coupled with hardware-accelerated detection and response, devices are better equipped to block modern threats, including those crafted by adversarial AI.
- Resilience and Uptime: Devices with advanced NPUs experience improved battery life and less dependence on network connectivity, ensuring productivity on the move.
- Reduced Complexity for IT: With AI functionality and security embedded in hardware, IT teams may eventually spend less effort on patching vulnerable software or remediating attacks—once robust policies and monitoring frameworks are in place.
- Strategic Alignment: Early migration to Windows 11 ensures ongoing support, up-to-date features, and a platform ready for further AI-driven innovation.
Risks, Critical Weaknesses, and Caveats
Despite significant upside, organizations should approach the transition with healthy skepticism and a clear-eyed view of potential pitfalls:- Shadow AI Is a Governance Nightmare: Unregulated AI usage remains a top threat, as employees—intentionally or not—upload confidential data to unsanctioned platforms. Efforts to monitor and restrict “Shadow AI” often lag behind the pace of innovation and adoption.
- Vendor Claims Require Independent Validation: While Intel’s reported “20–25% increase” in phishing detection is promising, efficacy varies greatly depending on real-world attack settings, user behavior, and integration with other security controls. Enterprises should seek out third-party audits, red team exercises, and ongoing threat simulation alongside vendor partnerships.
- Innovation Outpacing Policy: The allure of new AI-powered tools can lead to rapid adoption before comprehensive policies or user training take effect, echoing earlier misadventures with shadow IT and cloud storage. Organizations need governance processes as nimble as the technology itself.
- User Acceptance and Burnout: A proportion of the workforce still perceives security as solely IT’s responsibility, creating cultural and operational gaps. Adding complexity via new security checks or AI features without support can trigger resistance or even burnout within security teams.
- Privacy Trade-offs in Recall and Similar Features: The Windows 11 Recall function, offering users a searchable history of their device activity, can be both a boon and a liability. If not adequately controlled, this rich record of user activity could itself become a honeypot for attackers or a source of unintentional data leakage. Organizations must fine-tune privacy settings, retention policies, and access controls to mitigate new risks.
- Hardware Compatibility Bottlenecks: Not every existing device will be eligible for Windows 11 or able to take full advantage of Edge AI. Device fleet assessments may reveal a significant portion of assets as needing upgrades or replacement—a budgetary and logistical challenge.
Best Practices for a Secure, AI-Powered Future
To maximize the benefits of AI at the edge while mitigating the corresponding risks, IT leaders should adopt a multipronged approach:- Governance and Policy: Develop, document, and continually update AI use policies. Prohibit unsanctioned AI tool usage and enforce consequences for policy violations.
- Continuous Training and Awareness: Educate users at all levels not just on threats, but on how to use embedded AI productively and safely. Foster a “healthy paranoia” within the workforce.
- Technical Safeguards: Deploy hardware with built-in AI security features and integrate with advanced endpoint management, monitoring, and threat detection tools.
- Detection and Response: Recognize that prevention alone is inadequate. Invest in tooling and processes to reduce mean time to detection and response.
- Regular Auditing: Conduct persistent audits and penetration testing, especially as new AI-driven workflows and features are adopted.
- Partner with Experts: Engage with trusted providers—such as Datacom, Intel, and Microsoft—who offer proven, structured migration and security frameworks.
Conclusion: Acting Before It’s Too Late
The convergence of secure AI at the edge, advanced silicon-based protections, and the radical reimagining of enterprise endpoints is transforming the way organizations approach both security and productivity. However, this transformation is already here—a reality, not a future promise.Organizations that successfully harness these emerging capabilities, while proactively addressing associated risks like Shadow AI and policy lag, will be best positioned to thrive in a rapidly changing digital economy. The cost of waiting is high: from security vulnerabilities post-Windows 10 end-of-support, to the very real productivity lag of those left behind.
Above all, a secure, AI-powered future rests on the seamless integration of people, policy, process, and technology. Those who get the balance right will not only be safer and smarter but will also enjoy the full benefits of the next era of intelligent, connected work.
Source: iTnews Powering secure AI at the Edge: What you need to know before it’s too late
