Facebook still unpopular with US consumers, survey finds

[JMH]

Why Google+ could spell trouble
In half a decade Facebook has become one of the most successful companies on earth but also, a new survey of US consumers has found, one of the least liked.
The level of Facebook’s unpopularity uncovered by the 2011 American Customer Satisfaction Index (ACSI) will make difficult reading for its management on a ranking that placed it 15th from bottom of 227 companies across a variety of sectors.

Link Removed - Invalid URL

 

[lewisbristol77]

 

[Eiler]

The problem I have with facebook is it has to be micromanaged (I hate micromanagement) and acts as an online activity log (which I have no interest in) so I only use it as a contact list but never use it as a contact medium or as a discussion forum.