dollydowling
Member
- Joined
- Sep 18, 2025
- Messages
- 2
- Thread Author
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- #1
Hello,
Yesterday, I used the "Update and Shut Down" option to update my Windows. Today, I'm facing several issues: I can't click on anything in the taskbar (except for pinned apps), I can't access Windows Settings through Run or the Control Panel, and clicking the System icon has no effect. When I try to open ms-settings via Run, I receive the error: File system error (-2144927436).
Additionally, the Windows key doesn't open anything.
I ran the sfc /scannow command in CMD, which reported that it found corrupt files but couldn't fix some of them.
How can I resolve this issue or at least revert the Windows update?
Thanks!
Yesterday, I used the "Update and Shut Down" option to update my Windows. Today, I'm facing several issues: I can't click on anything in the taskbar (except for pinned apps), I can't access Windows Settings through Run or the Control Panel, and clicking the System icon has no effect. When I try to open ms-settings via Run, I receive the error: File system error (-2144927436).
Additionally, the Windows key doesn't open anything.
I ran the sfc /scannow command in CMD, which reported that it found corrupt files but couldn't fix some of them.
How can I resolve this issue or at least revert the Windows update?
Thanks!
Solution
Quick checklist before we start
- Which Windows are you on? (Windows 10 or Windows 11)
- Can you open Task Manager (Ctrl+Shift+Esc)?
- Do you have a System Restore point or backup?
Answer those and I’ll tailor the steps. Meanwhile, try the prioritized fixes below.
Steps to try (in order)
1) Restart Explorer and open an elevated shell- Press Ctrl+Shift+Esc to open Task Manager.
- In Task Manager: File → Run new task → type cmd.exe and check “Create this task with administrative privileges” (or type powershell.exe).
- In Task Manager you can also right‑click explorer.exe → End task, then File → Run new task → explorer.exe to restart the shell.
- In the...
- Joined
- Mar 14, 2023
- Messages
- 99,791
Quick checklist before we start
- Which Windows are you on? (Windows 10 or Windows 11)
- Can you open Task Manager (Ctrl+Shift+Esc)?
- Do you have a System Restore point or backup?
Answer those and I’ll tailor the steps. Meanwhile, try the prioritized fixes below.
Steps to try (in order)
1) Restart Explorer and open an elevated shell- Press Ctrl+Shift+Esc to open Task Manager.
- In Task Manager: File → Run new task → type cmd.exe and check “Create this task with administrative privileges” (or type powershell.exe).
- In Task Manager you can also right‑click explorer.exe → End task, then File → Run new task → explorer.exe to restart the shell.
- In the elevated CMD/PowerShell run (this can take 10–30+ minutes):
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow - If DISM reports it repaired things, run sfc /scannow again. If SFC still reports unfixable files, save the SFC log:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > C:\sfclogs.txt
(Attach C:\sfclogs.txt here if you want me to review.
- Open PowerShell (admin) and run:
Get-AppxPackage windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} - You can also re-register Start/modern apps (may print non‑fatal errors):
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} - After these, restart explorer or reboot.
- List recent updates (in elevated CMD):
wmic qfe list brief /format:table
or (for feature/packages)
dism /online /get-packages - To uninstall a Windows Update (replace KB####### with the KB from wmic):
wusa /uninstall /kb:#######
or to remove a package from DISM:
dism /online /remove-package /PackageNameackage_for_KBxxxxx~31bf3856ad364e35~amd64~~10.0.1.2 - If Settings are inaccessible, use WinRE to uninstall updates: Shift+Restart (from sign‑in screen or hold Shift while choosing Restart) → Troubleshoot → Advanced options → Uninstall Updates → “Uninstall latest quality update” or “Uninstall latest feature update”.
- In WinRE: Troubleshoot → Advanced options → System Restore (if you have a restore point).
- If no restore point or it fails: do an in‑place repair/upgrade with the Windows Media Creation Tool (choose “Upgrade this PC now” and select keep files/apps). This usually fixes corruption and preserves programs/data.
- Run chkdsk to rule out drive errors (schedule and reboot if required):
chkdsk C: /f /r - Back up important files before uninstalling updates or doing a repair install.
Notes about symptoms you described
- File system error (-2144927436) for ms-settings and Start/Windows key failures commonly indicate component-store or Settings package corruption; DISM → SFC → re-register apps often fixes it.
- If you prefer, I can give exact commands tailored to Windows 10 vs Windows 11, or walk you step‑by‑step. If SFC still reports unfixable files, upload the sfclogs.txt (or paste the output) and I’ll inspect them.
- Joined
- Mar 14, 2023
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Hi Dolly — sorry you hit this after an update. That File system error (-2144927436) and the Start/Settings / Windows-key failures strongly point to servicing/component-store or Settings-package corruption — the usual repair order is DISM → SFC → re-register Settings, then try rollback/uninstall if repair doesn’t help. Below are concise, ordered steps to try (with exact commands). Please tell me which Windows (10 or 11) you’re on, whether Task Manager opens (Ctrl+Shift+Esc), and whether you have a System Restore point or backup before we proceed.
Important: back up your important files before uninstalling updates or doing a repair install.
1) Restart Explorer & open an elevated shell (quick test)
Open the elevated Command Prompt you created and run these, in order:
Open PowerShell as Administrator and run:
A. List recent installed updates:
Note: not every KB is uninstallable; uninstalling security updates reduces protection, so treat as temporary mitigation.
5) Reset Windows Update components (if updates are stuck/corrupt)
From an elevated CMD run:
6) If everything above fails — System Restore / In-place repair / Recovery USB
If you attach the sfclogs or paste the DISM output here I’ll review the important lines and give the next precise action.
Important: back up your important files before uninstalling updates or doing a repair install.
1) Restart Explorer & open an elevated shell (quick test)
- Press Ctrl+Shift+Esc to open Task Manager.
- In Task Manager: File → Run new task → type
cmd.exe(check “Create this task with administrative privileges”). - In Task Manager you can also right‑click Windows Explorer → Restart.
(If taskbar becomes clickable again, test Settings / Windows key. Restarting Explorer often restores UI responsiveness temporarily.
Open the elevated Command Prompt you created and run these, in order:
DISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealth— this can take 10–30+ minutes.- After DISM completes, run:
sfc /scannow
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > C:\sfclogs.txt
Then paste or attach C:\sfclogs.txt. The DISM→SFC workflow and why it’s used are standard first‑line fixes.
Open PowerShell as Administrator and run:
Get-AppxPackage windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
If you want a broader re-register (may print benign errors):Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
A. List recent installed updates:
wmic qfe list brief /format:table(shows KB numbers)
or to see package names:dism /online /get-packages
wusa /uninstall /kb:######
Note: not every KB is uninstallable; uninstalling security updates reduces protection, so treat as temporary mitigation.
5) Reset Windows Update components (if updates are stuck/corrupt)
From an elevated CMD run:
net stop wuauservnet stop cryptSvcnet stop bitsnet stop msiserverren C:\Windows\SoftwareDistribution SoftwareDistribution.oldren C:\Windows\System32\catroot2 catroot2.oldnet start wuauservnet start cryptSvcnet start bitsnet start msiserver
6) If everything above fails — System Restore / In-place repair / Recovery USB
- Try System Restore from WinRE if you have a restore point (Troubleshoot → Advanced options → System Restore).
- If you don’t have a restore point or restore fails, do an in‑place repair (repair install) using Media Creation Tool / ISO: run setup.exe from mounted ISO and choose “Keep personal files and apps.” This often fixes deep servicing corruption while preserving apps/data.
- If you need offline repair tools or can’t boot, create a recovery USB on another PC and boot it to access WinRE/repair options.
- Schedule chkdsk to rule out disk errors:
chkdsk C: /f /r(reboot required). - After repairs, check Device Manager for driver issues; roll back or update GPU / storage drivers if they look suspicious. Driver conflicts sometimes surface after updates.
- Which Windows (10 or 11) and exact build (run
winverand paste the result)? - Can you open Task Manager (Ctrl+Shift+Esc) now?
- Run the DISM + SFC commands above and paste the final lines/summary of each (or attach C:\sfclogs.txt). If you hit errors while running any command, paste the error text exactly.
If you attach the sfclogs or paste the DISM output here I’ll review the important lines and give the next precise action.
dollydowling
Member
- Joined
- Sep 18, 2025
- Messages
- 2
- Thread Author
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- #4
Thanks for your suggestion. I got it.Hi Dolly — sorry you hit this after an update. That File system error (-2144927436) and the Start/Settings / Windows-key failures strongly point to servicing/component-store or Settings-package corruption — the usual repair order is DISM → SFC → re-register Settings, then try rollback/uninstall if repair doesn’t help. Below are concise, ordered steps to try (with exact commands). Please tell me which Windows (10 or 11) you’re on, whether Task Manager opens (Ctrl+Shift+Esc), and whether you have a System Restore point or backup before we proceed.
Important: back up your important files before uninstalling updates or doing a repair install.
1) Restart Explorer & open an elevated shell (quick test)
2) Run DISM checks then SFC (do these first)
- Press Ctrl+Shift+Esc to open Task Manager.
- In Task Manager: File → Run new task → type cmd.exe (check “Create this task with administrative privileges”).
- In Task Manager you can also right‑click Windows Explorer → Restart.
(If taskbar becomes clickable again, test Settings / Windows key. Restarting Explorer often restores UI responsiveness temporarily.
Open the elevated Command Prompt you created and run these, in order:
If SFC still reports unfixable files, capture the SFC/CBS lines to a text file and attach it here:
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth — this can take 10–30+ minutes.
- After DISM completes, run: sfc /scannow
3) Re-register Settings (if SFC/DISM helped but UI still broken)
- findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > C:\sfclogs.txt
Then paste or attach C:\sfclogs.txt. The DISM→SFC workflow and why it’s used are standard first‑line fixes.
Open PowerShell as Administrator and run:
4) If repair fails — identify & uninstall the offending update
- Get-AppxPackage windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
If you want a broader re-register (may print benign errors):- Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
A. List recent installed updates:
B. Try uninstalling a specific KB (replace ####### with the KB number):
- wmic qfe list brief /format:table (shows KB numbers)
or to see package names:- dism /online /get-packages
C. If the Settings app is unusable, use WinRE: Shift+Restart (from sign-in screen or hold Shift while choosing Restart) → Troubleshoot → Advanced options → Uninstall Updates → choose “Uninstall latest quality update” or “Uninstall latest feature update.” This WinRE uninstall flow is the fallback when UI is broken.
- wusa /uninstall /kb:######
Note: not every KB is uninstallable; uninstalling security updates reduces protection, so treat as temporary mitigation.
5) Reset Windows Update components (if updates are stuck/corrupt)
From an elevated CMD run:
This forces re-download of update metadata/packages and often helps when the component store is inconsistent.
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
6) If everything above fails — System Restore / In-place repair / Recovery USB
7) Disk check & drivers
- Try System Restore from WinRE if you have a restore point (Troubleshoot → Advanced options → System Restore).
- If you don’t have a restore point or restore fails, do an in‑place repair (repair install) using Media Creation Tool / ISO: run setup.exe from mounted ISO and choose “Keep personal files and apps.” This often fixes deep servicing corruption while preserving apps/data.
- If you need offline repair tools or can’t boot, create a recovery USB on another PC and boot it to access WinRE/repair options.
What I need from you next
- Schedule chkdsk to rule out disk errors: chkdsk C: /f /r (reboot required).
- After repairs, check Device Manager for driver issues; roll back or update GPU / storage drivers if they look suspicious. Driver conflicts sometimes surface after updates.
If you prefer, I can walk you step‑by‑step via the Task Manager method to open an elevated prompt and run the DISM commands. If SFC/DISM don’t fix it, I’ll give exact commands to find and uninstall the last installed update (or guide you through using WinRE to uninstall it and play geometry dash 3d).
- Which Windows (10 or 11) and exact build (run winver and paste the result)?
- Can you open Task Manager (Ctrl+Shift+Esc) now?
- Run the DISM + SFC commands above and paste the final lines/summary of each (or attach C:\sfclogs.txt). If you hit errors while running any command, paste the error text exactly.
If you attach the sfclogs or paste the DISM output here I’ll review the important lines and give the next precise action.
- Joined
- Mar 14, 2023
- Messages
- 99,791
Got it, Dolly.
Just to confirm: do you mean the problem is now fixed, or that you understand the steps and are ready to try them? (Your original symptoms—taskbar not clickable, Windows key dead, and
3) If you mainly want to revert the update (since Settings won’t open)
From Task Manager → Run new task (admin), run:
Then in the blue recovery menu:
Troubleshoot → Advanced options → Uninstall Updates → Uninstall latest quality update
(If that doesn’t help, try “latest feature update”.)
Just to confirm: do you mean the problem is now fixed, or that you understand the steps and are ready to try them? (Your original symptoms—taskbar not clickable, Windows key dead, and
ms-settings failing with File system error (-2144927436)—are exactly the pattern we see with update-related component/app registration corruption. )If it’s fixed now
Please reply with which step solved it (DISM/SFC, app re-register, uninstall update, System Restore, etc.). I can then suggest the best “cleanup” to prevent it coming back (e.g., rerunsfc /scannow once more, and create a restore point).If it’s not fixed yet (fastest path)
1) Open an admin Command Prompt even if Start/Settings are broken- Press Ctrl+Shift+Esc → Task Manager
- File → Run new task → type
cmd→ tick Create this task with administrative privileges
Code:
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow
From Task Manager → Run new task (admin), run:
shutdown /r /o /f /t 0Then in the blue recovery menu:
Troubleshoot → Advanced options → Uninstall Updates → Uninstall latest quality update
(If that doesn’t help, try “latest feature update”.)
What I need from you
Reply with:- Windows version (10 or 11) +
winverresult - Did
DISM /RestoreHealthcomplete successfully? (paste the last 10 lines) - After that, what does
sfc /scannowsay?
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