Windows 7 Frequent BSODs When Browsing with Mozilla on Windows 7

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Jan 31, 2013
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Hi guys,

I keep getting frequent BSOD's when I'm browsing with Mozilla. It seems to happen a lot when the site has a video on it like you tube.

The specs are below and attached is the latest dmp file. Thanks in advance.

Pentium(R) Dual-core CPU E6300 @ 2.80GHz 2.80GHz
2.00GB RAM
32 bit operating system (Windows 7)
 

Attachments

Solution
Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Please provide this information so we can provide a complete analysis: Link Removed

Check your hard drive for free space. 15% free space is recommended on each and every hard drive partition.
Check your hardware using these free hardware diagnostics: Link Removed

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dvd43llh.sys Mon Feb 7...
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Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

Please provide this information so we can provide a complete analysis: Link Removed

Check your hard drive for free space. 15% free space is recommended on each and every hard drive partition.
Check your hardware using these free hardware diagnostics: Link Removed

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

dvd43llh.sys Mon Feb 7 13:16:49 2005 (4207B091)
DVD For Free by RIF
Link Removed

ezplay.sys Wed Jul 26 13:18:29 2006 (44C7A3E5)
A helper driver to facilitate the playback of CD/DVD backups - may be related to an older CD/DVD program on your system
ezplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Pcouffin.sys Tue Dec 5 09:39:53 2006 (457584B9)
low level access layer for CD devices (A part of many different CD/DVD burning programs)
Link Removed

ckldrv.sys Fri Aug 22 16:14:44 2008 (48AF1E34)
CrypKey software
Link Removed

Rt86win7.sys Fri May 22 10:52:05 2009 (4A16BC15)
Realtek NIC
Link Removed

intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
Intel IDE storage driver
Link Removed

If all of the above things don't fix/identify the problem, please run Driver Verifier according to these instructions: Link Removed


Analysis:
The following is for informational purposes only.
Code: 
[font=lucida console]**************************Thu Jan 31 01:50:34.066 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\013113-26442-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:07:05.611[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116 )[/B]
BugCheck [B]1000008E, {c0000005, 919776bc, ba675968, 0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 919776bc, The address that the exception occurred at
Arg3: ba675968, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  vlc.exe
FAILURE_BUCKET_ID: [B]0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116[/B]
  BIOS Version                  0104
  BIOS Release Date             03/31/2010
  Manufacturer                  mustek6376Mst6376
  Product Name                  IPM41-D3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[font=lucida console]**************************Thu Jan 31 01:50:34.066 2013 (UTC - 5:00)**************************
[COLOR=RED][B]dvd43llh.sys                Mon Feb  7 13:16:49 2005 (4207B091)[/B][/COLOR]
[COLOR=RED][B]ezplay.sys                  Wed Jul 26 13:18:29 2006 (44C7A3E5)[/B][/COLOR]
[COLOR=RED][B]Pcouffin.sys                Tue Dec  5 09:39:53 2006 (457584B9)[/B][/COLOR]
[COLOR=RED][B]ckldrv.sys                  Fri Aug 22 16:14:44 2008 (48AF1E34)[/B][/COLOR]
[COLOR=RED][B]Rt86win7.sys                Fri May 22 10:52:05 2009 (4A16BC15)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
[COLOR=RED][B]intelide.sys                Mon Jul 13 19:11:19 2009 (4A5BBF17)[/B][/COLOR]
netr28.sys                  Fri Sep 11 01:20:24 2009 (4AA9DE18)
RTKVHDA.sys                 Tue Oct  6 06:52:46 2009 (4ACB217E)
klmouflt.sys                Mon Nov  2 11:26:08 2009 (4AEF0820)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
igdkmd32.sys                Fri Feb 11 14:12:10 2011 (4D558A0A)
kl2.sys                     Fri Mar  4 04:17:16 2011 (4D70AE1C)
kl1.sys                     Fri Mar  4 04:17:22 2011 (4D70AE22)
klim6.sys                   Thu Mar 10 09:35:57 2011 (4D78E1CD)
klif.sys                    Tue Sep 25 10:30:48 2012 (5061C018)
[/font]
Link Removed
ezplay.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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