Getting odd error, please help

Discussion in 'Windows 10 Help and Support' started by Jason E, Aug 2, 2015.

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  1. Jason E

    Jason E New Member

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    I've searched for someone with a similar error as me and haven't found anyone. Hopefully someone could help me here?

    This is the error I'm getting:
     

    Attached Files:

  2. ussnorway

    ussnorway Windows Forum Team
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    Can you boot to desktop
    Did you turn the anti virus off before trying to update
    Is the system on the internet and not using a WiFi...
    Whatever system that happens to be?
     
  3. Jason E

    Jason E New Member

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    Yes I can boot to desktop, No I'm not using WiFi, and yes I turned off Anti Virus but it still doesn't work :C
     
  4. Neemobeer

    Neemobeer Windows Forum Team
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    If you can reboot and get back into windows, you may want to look at the Windows Update log (assuming you are doing the upgrade) and not a clean install for some clue as to the issue. C:\Windows\WindowsUpdate.log or it may log update details in C:\$Windows.~BT which is a hidden folder.
     
  5. ussnorway

    ussnorway Windows Forum Team
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    That looks like a two part error code... the first is (0x8009000f) Object already exists, the second is a line code for a part and could be anything plugged into a pci slot… I assume something network related first because of the timing so what network card have you got… a PCI-E Gigabit Ethernet Controller (known to have windows driver issues) perhaps try putting a cheap intel card instead?
     

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