Global Network Issues Disrupt Microsoft Services: Azure, 365, Xbox Affected

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Network Infrastructure Issues Impacting Microsoft Services Globally​

We are currently monitoring widespread reports of issues connecting to various Microsoft services. Customers around the globe have been experiencing timeouts and intermittent connectivity issues with Azure services, among others. Microsoft has acknowledged the problem and has engaged multiple engineering teams to diagnose and resolve the issues.

Current Status and Impact​

The disruption seems to be related to a network configuration issue, particularly affecting DNS traffic, which has led to degraded performance and accessibility problems. Key services impacted include:
  • Azure
  • Microsoft 365
  • Dynamics
  • Xbox Live
As of the latest updates, some services have started to recover after Microsoft rerouted DNS traffic, but many users are still experiencing issues, especially with Microsoft 365 services.

Detailed Service Status​

According to the Azure Status Page, the following services are notably impacted:
  • Azure Database for PostgreSQL
  • Azure Cache for Redis
  • Azure SQL Database
  • Azure Analysis Services
  • Azure Data Factory
  • Azure Synapse Analytics
You can check the detailed status of all Azure services on the Azure Status Page.

Microsoft's Response​

Microsoft's engineering teams are actively investigating and working on potential mitigation strategies. Updates are being provided regularly, and the company is committed to resolving the issue as quickly as possible. Here is an excerpt from Microsoft's latest communication:
We're currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center.

What You Can Do​

If you are experiencing issues with Microsoft services, we recommend the following:

Conclusion​

We understand the significant impact these disruptions can have on your operations and appreciate your patience as Microsoft works to resolve the issues. We will continue to provide updates as more information becomes available. For further details, please refer to the following source:
We hope for a swift resolution and will keep you updated on any further developments.
 


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