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- #1
Has anybody encountered after upgrading to windows 8 pro the red, green, blue screen? I get this, however if I let the computer set for awhile it stops and I can touch the mouse and windows 8 appears. Any help would be great. By the way new to this forum. Thanks
kemical
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Hi,
do you mean the screens shown when starting the os for the first time? You don't seen those again once you've gone through the Personalise section. I don't know if you've rebooted since installing but you'll soon see they're not around..
do you mean the screens shown when starting the os for the first time? You don't seen those again once you've gone through the Personalise section. I don't know if you've rebooted since installing but you'll soon see they're not around..
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- #3
No every time it reboots the screens are there. It alternates from red green blue etc and keeps repeating that. You can here that windows has loaded in the background. I have worked with DELL hours and hours on this and no fix. Frustrated so wenr back to windows 7. Thanks for your response.
kemical
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I checked your manufacturer support page and there is a bios update. Is your system running the latest bios? Here's the link along with drivers for win 8 64bit:
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-one-2320
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-one-2320
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- #7
I have found out what the problem is. The graphics card is not compatable with window8 and there is not a updated driver.
kemical
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I checked and there is a windows 8 driver:
Drivers & Downloads | Dell United States
Drivers & Downloads | Dell United States
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- #9
Thanks, I tried that one and it said it was not compatible with my graphics card.
I can us windows 8 but if I restart it goes to those lovely screens, and after my computer goes into sleep mode or hibernation all I have to do is move the mouse and there the screen is for windows 8. I can do whatever I want in it, just don't restart. Maybe eventually they will find a fix. Thanks so much.
kemical
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Hi,
I notice you said that you upgraded to windows 8. If this is the case then personally I'd perform a clean or custom install. That driver is definitely for your card and your machine plus it's on the manufacturers page. I doubt very much that there is an incompatibility issue here. Upgrades are not the best way to move over to a new os. Old files can be left behind leading to corruption and it's always better to perform a clean install.
I notice you said that you upgraded to windows 8. If this is the case then personally I'd perform a clean or custom install. That driver is definitely for your card and your machine plus it's on the manufacturers page. I doubt very much that there is an incompatibility issue here. Upgrades are not the best way to move over to a new os. Old files can be left behind leading to corruption and it's always better to perform a clean install.
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- #11
Hi Kemical,
I at first just did the upgrade. Then since it wasn't working I got in contact with microsoft and they tried all kinds of things an then finally walked me through how to make a media disc, so this last time when I did the install I did it from the disc and followed all the instructions I was given from microsoft. Doesn't mean I did everything right. As I said before the only time I get the roatating screens is if I turn off the computer or it restarts, then after is goes to sleep mode, or I should say when the on off button turns orange all I have to do is move the mouse and windows 8 is there and everything works fine with no problems, so would this issue be the graphics card? Thanks
I at first just did the upgrade. Then since it wasn't working I got in contact with microsoft and they tried all kinds of things an then finally walked me through how to make a media disc, so this last time when I did the install I did it from the disc and followed all the instructions I was given from microsoft. Doesn't mean I did everything right. As I said before the only time I get the roatating screens is if I turn off the computer or it restarts, then after is goes to sleep mode, or I should say when the on off button turns orange all I have to do is move the mouse and windows 8 is there and everything works fine with no problems, so would this issue be the graphics card? Thanks
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