It seems like the computer is facing an issue where it shows that it is connected to the internet, but Internet Explorer is not connecting to the internet. This type of issue can occur due to various reasons. Here are some steps you can try to troubleshoot and potentially resolve the problem:
Troubleshooting Steps:
- Check Network Connection:
- Make sure that the wireless connection to the internet is stable and active.
- Verify that the computer is connected to the correct network.
- Restart the Computer and Router:
- Sometimes restarting both the computer and the router can resolve connectivity issues.
- Reset Internet Explorer Settings:
- In Internet Explorer, go to Tools...