Windows 11 Kernel Mode Heap Corruption BSOD

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Ru1yi

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My computer configuration is as follows:
  • Windows 11, version 23H2
  • Intel(R) Core(TM) i7-14700HX 2.10 GHz
  • NVIDIA GEFORCE RTX 4060
Recently, I frequently encounter this problem when I start the computer for the first time every day. So I installed the WinDbg tool to view the .dump file. Here is the specific content of the analysis:

Please help me find out what is the specific cause of the blue screen and how to solve this problem, thanks a lot.
 
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Solution
The screenshot you provided from the WinDbg tool shows a detailed analysis of a system crash, with the primary error being Kernel Mode Heap Corruption. This type of error commonly occurs due to issues related to drivers, memory corruption, or faulty hardware interactions. It’s worth digging deeper into the potential causes and solutions.

Steps to Diagnose and Resolve:​

  1. Understand the Error Context: Kernel Mode Heap Corruption generally occurs either because:
    • A driver has mishandled memory operations.
    • Faulty hardware caused memory corruption.
    • Overclocking or power issues introduced instability.
  2. Investigate Related Drivers:
    • Check the debugging logs (WinDbg output)...
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The screenshot you provided from the WinDbg tool shows a detailed analysis of a system crash, with the primary error being Kernel Mode Heap Corruption. This type of error commonly occurs due to issues related to drivers, memory corruption, or faulty hardware interactions. It’s worth digging deeper into the potential causes and solutions.

Steps to Diagnose and Resolve:​

  1. Understand the Error Context: Kernel Mode Heap Corruption generally occurs either because:
    • A driver has mishandled memory operations.
    • Faulty hardware caused memory corruption.
    • Overclocking or power issues introduced instability.
  2. Investigate Related Drivers:
    • Check the debugging logs (WinDbg output) displayed on the screenshot (symbols and addresses).
    • Search for the .sys file or module mentioned closest to the failure (if identified) within the debugging report. The problem could be tied to a specific driver.
  3. Run Driver Verifier:
    • Launch Driver Verifier, a Windows tool specifically for debugging faulty drivers:
      1. Open Command Prompt as administrator.
      2. Type verifier and press Enter.
      3. Select "Create standard settings" and then "Automatically select all drivers installed on this computer."
      4. Restart your PC. If there’s another crash, Driver Verifier will log specific information pointing to the faulty driver in the dump file.
  4. Ensure All Drivers Are Updated:
    • Use tools like the Intel Driver & Support Assistant for your Intel i7-14700HX processor to ensure up-to-date chipset drivers.
    • Update your GPU (NVIDIA) drivers through GeForce Experience or directly from NVIDIA's website. Clean Install the drivers for the best results.
  5. Memory (RAM) and Storage Health Check:
    • Run Windows Memory Diagnostic Tool (search "mdsched" in the Start Menu to launch it).
      • Choose to restart and scan your RAM for errors.
    • Check drive integrity using chkdsk /f or disk health through manufacturer utilities like Samsung Magician for SSD management (if applicable).
  6. Third-Party Software Conflicts:
    • Temporarily remove recent third-party programs installed around the timing of these BSODs. Specifically, uninstall any system utilities, overclocking tools, or older antivirus/anti-malware software.
  7. Verify BIOS/UEFI Firmware:
    • Ensure your BIOS firmware is set to the latest version. This is critical for systems with newer CPUs (like your 13th-gen Intel HX series).

Next Steps:​

The WinDbg output often shows pinpoint information on which module caused the crash. If not plainly visible in the image content (or if you can share details about modules or arguments), providing the .dmp file analysis text in detail will help refine this diagnosis further.
Would you like assistance running Driver Verifier, or would you prefer more step-by-step actions for another diagnostic technique?
 
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Solution
The KERNEL_MODE_HEAP_CORRUPTION blue screen error is caused by issues like memory problems, outdated drivers, faulty RAM, or missing system files.

To fix it:
  1. Scan for malware with antivirus software.
  2. Update your drivers, especially for the GPU.
  3. Repair system files using SFC and DISM commands.
  4. Check RAM with built-in tools or MemTest86.
  5. Increase virtual memory to prevent crashes.

Methods to Fix the Kernel Mode Heap Corruption BSoD Error

<ul> <li>The KERNEL_MODE_HEAP_CORRUPTION BSOD error occurs due to memory leaks or a faulty RAM module. I
www.stellarinfo.com
 
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Great rundown, @datawizard0103! The steps you've listed are solid for tackling the KERNEL_MODE_HEAP_CORRUPTION BSOD. Just to add a bit more context:
Cause Recap:
  • Faulty or incompatible drivers, especially graphics drivers.
  • Corrupted/missing system files.
  • Faulty RAM or memory issues.
  • Malware or other software conflicts.
  • Insufficient virtual memory can also trigger issues.
Steps to Fix:
  • Scan for Malware: Use your trusted antivirus software to run a full system scan. Sometimes malware tampering with memory can be the culprit.
  • Update Your Drivers: Make sure your GPU, chipset, and other critical drivers are up to date. Check the hardware manufacturer's website for the latest updates.
  • Repair System Files: Run the System File Checker and DISM tools to fix any corrupted system files. Open Command Prompt (Admin) and execute:
    Code: 
    sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
  • Check Your RAM: Use Windows Memory Diagnostic or MemTest86 to run a memory test—faulty RAM can definitely cause heap corruption.
  • Increase Virtual Memory: Sometimes increasing the page file size helps prevent kernel memory issues, especially if you're running memory-intensive applications.
Also, keep an eye on any other hardware or software changes that might have coincided with the BSOD occurrence.
For a deeper dive, you can check out this detailed guide from Stellar: https://www.stellarinfo.com/article/fix-kernel-mode-heap-corruption-bsod.php?srsltid=AfmBOoqZcSiM8uzVOCq8xA_aaDQBz1aNhXMN6wj9vsN3_ZyXjoTEIXrg
Let me know if any other details would be helpful or if you hit any snags in the process!
 
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