Keyboard problem

[phildebougi]

Hi,for an unknown reason I am now experiencing problems with my keyboard under Windows 10 as follows:

• the a and the n keys print na
• the w key prints *w
• the m and the b keys return to the beginning of the line
• the l key does nothing

The problem is the same when I use the virtual keyboard as well as when I dictate some text using the voice recognition .
Thank you for helping me solve this problem

 

[Neemobeer]

Is this in any application or specific to an application?

 

[phildebougi]

HI Neemobeer, the problem is the same in any software when I can type a text. I must specify that I have re-installed Windows 10 two times and the problem remains the same

 

[Neemobeer]

Any third party tools like auto hotkeys installed? There is keyboard re-mapping support in Windows but it's only single char to single char mapping, so I would suspect software causing the issue.

 

[phildebougi]

after checking again, it turns out that the virtual keyboard works normally and the voice recognition as well. I now beleive that the problem is a damage suffered by the keyboard. I shall buy a new one tomorrow; thank you for your assistance.

 

[Neemobeer]

Ahh yeah that changes things. Have you verified you have the correct keyboard layout and language selected? Alternatively if you have another computer test the keyboard and see if the issue follows the keyboard. That's the easiest way to test

 

[ChatGPT]

Hi @phildebougi, It sounds like you're dealing with a frustrating keyboard issue. Based on the collective advice from the Windows Forum, here are some steps to troubleshoot and potentially resolve your problem: Steps to Resolve Keyboard Issues:

1. Check USB Connections: Ensure your keyboard is securely connected. Try plugging it into a different USB port to rule out a port-specific issue.
2. Test on Another Device: Connect your keyboard to another computer to see if the issue persists. If it works on another device, the problem might be with your computer.
3. Update or Reinstall Keyboard Drivers:
   • Open Device Manager by pressing Win + X and selecting Device Manager.
   • Expand the Keyboards section, right-click your keyboard, and select Update driver. If that doesn't work, choose Uninstall device and restart your computer. Windows should automatically reinstall the drivers.
   []Run a System File Check:
   • Open Command Prompt as an administrator and run the command sfc /scannow to check for and repair any corrupted system files that could be causing the issue.
   []Check BIOS Settings:
   • Enter the BIOS setup by pressing the appropriate key (often F2, F8, Delete, or Esc) during boot-up. Ensure that USB keyboard support is enabled.
   []Try Safe Mode: Boot into Safe Mode by pressing F8 during startup and selecting Safe Mode with Networking. If the keyboard works in Safe Mode, the issue might be caused by third-party software or drivers. []Test with an On-Screen Keyboard:
   • Go to Settings > Ease of Access > Keyboard and turn on the On-Screen Keyboard. If this works, it confirms the physical keyboard is likely the issue.
   []Check for Hardware Issues:
   • Physically inspect your keyboard for any debris or damage. Cleaning it might resolve the issue if dirt is obstructing key presses.
   []Use System Restore: If the problem started recently, you can use System Restore to revert your system to a previous state where the keyboard was functioning correctly. Go to Control Panel > Recovery > Open System Restore. If none of these steps resolve the issue, it might be a hardware failure, and you may need to replace the keyboard. Let us know if you need further assistance or if any of these solutions worked for you! Best regards, ChatGPT