Laptop BSOD odd wifi issue?

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Rayray, Nov 26, 2012.

  1. Rayray

    Rayray New Member

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    [SOLVED] Laptop BSOD odd wifi issue?

    Hey Everyone!
    So my laptop just started getting some BSOD that I think may have something to do with the wireless adapter, but it has me stumped.

    I am running Windows 7 Ultimate SP1 32bit on a Compaq Presario CQ50-115NR

    First I have been getting the following:

    Bad_Pool_Caller
    Stop: 0x000000C2 (0x00000007, 0x08E50027, 0x859018E0)

    This happens every time about 22-24 seconds after my wifi icon pops up. If I disable my wireless adapter in Safe Mode and reboot into Normal Mode, my computer runs perfectly and I am capable of playing any of my games or movies without a crash. As soon as I enable the adapter, it crashes. However I am able to use the wireless adapter with no issue at all in Safe Mode (other than it's all laggy).

    Maybe update my wireless driver? I can't seem to find an updated one though and still find it weird that it would work perfectly well in Safe Mode. I haven't been able to test the LAN at all as I am currently in a hotel for work that only offers wireless.

    I zipped up the info as requested and attached it. Thanks for your time and help!

    View attachment W7F_26-11-2012.zip

    Edit: I upgraded my wireless network card drivers to 10.0.0.54 from 04/23/2012 and I am still getting the BSOD
     
    #1 Rayray, Nov 26, 2012
    Last edited: Nov 27, 2012
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    I am unable to open the uploaded copy of MSINFO32. While this isn't unusual, it may be needed later on.

    Un-install Connectify - it's blamed by the memory dump.
    Un-install HotSpotShield - it's recently been known to cause BSOD's
    Un-install DaemonTools/Alcohol software with these directions:
    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mdmxsdk.sys Mon Jun 19 17:26:59 2006 (449716A3)
    Conexant Modem Diagnostic Interface x86 Driver
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys

    HpqKbFiltr.sys Mon Jun 18 18:12:03 2007 (46770333)
    HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver
    http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys

    HpqRemHid.sys Wed Jul 11 11:30:21 2007 (4694F78D)
    HP Quick Launch Buttons Remote Control HID Device
    http://www.carrona.org/drivers/driver.php?id=HpqRemHid.sys

    SynTP.sys Thu Apr 17 20:15:05 2008 (4807E809)
    Synaptic Touch Pad Driver
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys

    RTSTOR.SYS Mon Apr 21 08:59:02 2008 (480C8F96)
    Realtek High-Speed USB Media Card Reader
    http://www.carrona.org/drivers/driver.php?id=RTSTOR.SYS

    nvsmu.sys Fri Apr 25 01:51:45 2008 (48117171)
    nVidia nForce System Management Controller (nVidia nForce chipset driver)
    http://www.carrona.org/drivers/driver.php?id=nvsmu.sys

    athr.sys Sun Apr 27 14:07:41 2008 (4814C0ED)
    Atheros Extensible Wireless LAN driver for CB42/CB43/MB42/MB43 Network Adapter - D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) discontinued 2008
    http://www.carrona.org/drivers/driver.php?id=athr.sys

    CHDRT32.sys Fri Oct 3 14:39:26 2008 (48E666DE)
    Conexant High Definition SmartAudio
    http://www.carrona.org/drivers/driver.php?id=CHDRT32.sys

    HSX_CNXT.sys Fri Feb 13 15:57:25 2009 (4995DEB5)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSX_CNXT.sys

    HSXHWAZL.sys Fri Feb 13 15:58:15 2009 (4995DEE7)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSXHWAZL.sys

    HSX_DPV.sys Fri Feb 13 16:00:17 2009 (4995DF61)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSX_DPV.sys

    dtsoftbus01.sys Fri Jan 13 08:45:57 2012 (4F103595)
    Daemon Tools driver [br] Possible BSOD issues in Win7
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys

    hssdrv6.sys Thu Nov 1 14:21:36 2012 (5092BDB0)
    Hotspot Shield Routing Driver [br] Possible BSOD cause seen in mid-2012
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Mon Nov 26 14:50:24.616 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\112612-43040-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:44:19.051[/B]
    BugCheck Code: [B]BugCheck C2, {7, 109b, 8e50027, 859018e0}[/B]
    *** WARNING: Unable to verify timestamp for cnnctfy2.sys
    *** ERROR: Module load completed but symbols could not be loaded for cnnctfy2.sys
    *** ERROR: Module load completed but symbols could not be loaded for nwifi.sys
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by :[B]cnnctfy2.sys ( cnnctfy2+1570 )[/B]
    BugCheck Info: [B]BAD_POOL_CALLER (c2)[/B]
    Arguments: 
    Arg1: 00000007, Attempt to free pool which was already freed
    Arg2: 0000109b, (reserved)
    Arg3: 08e50027, Memory contents of the pool block
    Arg4: 859018e0, Address of the block of pool being deallocated
    BUGCHECK_STR:  0xc2_7
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]0xc2_7_cnnctfy2+1570[/B]
      BIOS Version                  F.07
      BIOS Release Date             06/26/2008
      Manufacturer                  Hewlett-Packard
      Product Name                  Compaq Presario CQ50 Notebook PC
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Mon Nov 26 14:50:24.616 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]mdmxsdk.sys        Mon Jun 19 17:26:59 2006 (449716A3)[/B][/COLOR]
    [COLOR=RED][B]HpqKbFiltr.sys     Mon Jun 18 18:12:03 2007 (46770333)[/B][/COLOR]
    [COLOR=RED][B]HpqRemHid.sys      Wed Jul 11 11:30:21 2007 (4694F78D)[/B][/COLOR]
    [COLOR=RED][B]SynTP.sys          Thu Apr 17 20:15:05 2008 (4807E809)[/B][/COLOR]
    [COLOR=RED][B]RTSTOR.SYS         Mon Apr 21 08:59:02 2008 (480C8F96)[/B][/COLOR]
    [COLOR=RED][B]nvsmu.sys          Fri Apr 25 01:51:45 2008 (48117171)[/B][/COLOR]
    [COLOR=RED][B]athr.sys           Sun Apr 27 14:07:41 2008 (4814C0ED)[/B][/COLOR]
    [COLOR=RED][B]CHDRT32.sys        Fri Oct  3 14:39:26 2008 (48E666DE)[/B][/COLOR]
    [COLOR=RED][B]HSX_CNXT.sys       Fri Feb 13 15:57:25 2009 (4995DEB5)[/B][/COLOR]
    [COLOR=RED][B]HSXHWAZL.sys       Fri Feb 13 15:58:15 2009 (4995DEE7)[/B][/COLOR]
    [COLOR=RED][B]HSX_DPV.sys        Fri Feb 13 16:00:17 2009 (4995DF61)[/B][/COLOR]
    GEARAspiWDM.sys    Mon May 18 08:16:53 2009 (4A1151B5)
    nvBridge.kmd       Thu Jul 23 17:46:32 2009 (4A68DA38)
    nvlddmkm.sys       Thu Jul 23 18:05:26 2009 (4A68DEA6)
    nvhda32v.sys       Fri Aug 21 16:23:35 2009 (4A8F0247)
    amdxata.sys        Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    npf.sys            Fri Jun 25 12:47:37 2010 (4C24DDA9)
    nvmf6232.sys       Thu Aug 12 07:45:46 2010 (4C63DEEA)
    cnnctfy2.sys       Fri Jun 24 11:42:12 2011 (4E04B054)
    [COLOR=RED][B]dtsoftbus01.sys    Fri Jan 13 08:45:57 2012 (4F103595)[/B][/COLOR]
    truecrypt.sys      Tue Feb  7 04:09:26 2012 (4F30EA46)
    idmwfp.sys         Tue Feb  7 10:13:15 2012 (4F313F8B)
    DirectIo32.sys     Mon Aug 13 00:30:17 2012 (502882D9)
    mbam.sys           Mon Aug 20 12:49:43 2012 (50326AA7)
    [COLOR=RED][B]hssdrv6.sys        Thu Nov  1 14:21:36 2012 (5092BDB0)[/B][/COLOR]
    taphss6.sys        Thu Nov  1 14:29:04 2012 (5092BF70)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
    http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
    http://www.carrona.org/drivers/driver.php?id=HpqRemHid.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=RTSTOR.SYS
    http://www.carrona.org/drivers/driver.php?id=nvsmu.sys
    http://www.carrona.org/drivers/driver.php?id=athr.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT32.sys
    http://www.carrona.org/drivers/driver.php?id=HSX_CNXT.sys
    http://www.carrona.org/drivers/driver.php?id=HSXHWAZL.sys
    http://www.carrona.org/drivers/driver.php?id=HSX_DPV.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=nvmf6232.sys
    http://www.carrona.org/drivers/driver.php?id=cnnctfy2.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    DirectIo32.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=mbam.sys
    http://www.carrona.org/drivers/driver.php?id=hssdrv6.sys
    http://www.carrona.org/drivers/driver.php?id=taphss6.sys
     
  3. Rayray

    Rayray New Member

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    Hey John,
    As soon as I removed Connectify and HotSpotShield, my issues ended. I will get to work on updating my drivers just to be safe, but it seems to be working great. Thanks a ton!
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
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    Sometimes we're spot on with the first cause that's mentioned - but it often happens that there are other causes or other drivers contributing to the problems.

    I'm glad that it worked quickly for you! Good luck!
     

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