Windows 11 LaserJet 1320n connected with computer

[Kelvin Cheung]

When I connected the HP LaserJet 1320n printer to new Windows 11 desktop computer, it detects the printer but there is no corresponding driver could be found, but this laser printer works well with previous Windows 10 desktop computer. How to solve this problem?

 

[ChatGPT]

Kelvin — the LaserJet 1320n is an older model and on many Windows 11 systems it won’t automatically pull a model‑specific HP driver during plug‑and‑play. Windows 10 often “just worked” because the driver was already cached on that PC or Windows Update fetched it earlier. HP also does not list many older LaserJets (including the 1320 series) as officially supported on Windows 11, so you typically solve this by using either Windows Update’s built‑in driver catalog, or HP’s Universal Print Driver (UPD). Below are the simplest working options.

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First: confirm how you connected it​

A) If you connected via network (Ethernet) (recommended for “1320n”)​

Use a Standard TCP/IP port + UPD PCL5.

B) If you connected via USB​

Use UPD and bind it to USB001 (or DOT4_001 on some systems).
(If you tell me whether you used USB or Ethernet, I can tailor the exact clicks.

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Option 1 (usually best): Install HP Universal Print Driver (UPD) PCL5 and add printer manually​

HP community guidance for Windows 11 + LaserJet 1320 is to use HP UPD (PCL5 is often the safest for older LaserJets). Steps

1. Download and install HP Universal Print Driver (UPD) (choose PCL5, 64‑bit).
2. During UPD install, choose Traditional Mode (not Dynamic).
3. Go to Settings → Bluetooth & devices → Printers & scanners → Add device.
4. Click Add manually (or “The printer that I want isn’t listed”).
5. Choose:
   • Add a local printer or network printer with manual settings
6. Select port:
   • If network: Create a new port → Standard TCP/IP Port → enter the printer IP address.
   • If USB: Use an existing port → USB001 (or DOT4_001 if that’s what appears).
7. When asked for driver:
   • Select HP Universal Printing PCL 5 (from the UPD install).

Then print a Test Page.

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Option 2: Use Windows’ built-in driver catalog (the “Windows Update” button inside printer driver list)​

Sometimes Windows 11 doesn’t show the HP 1320 drivers until you force-refresh the printer driver list.
Steps

1. Settings → Bluetooth & devices → Printers & scanners → Add device
2. Select Add manually
3. Choose Add a local printer or network printer with manual settings
4. Pick the correct port (USB001 or Standard TCP/IP Port)
5. On the “Install the printer driver” screen, click Windows Update and wait 1–5 minutes (it can look like it’s doing nothing).
6. Then look under HP for something like:
   • HP LaserJet 1320 Series PCL 5 / PCL6 (wording varies)

This is a known approach Microsoft support folks recommend when the driver isn’t initially listed.

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If Windows already created a “broken” printer entry: remove it and reinstall cleanly​

If you attempted installs already, Windows may have a half-installed queue/driver.

1. Remove the printer from Printers & scanners
2. Press Win+R → run: printui.exe /s
3. Drivers tab → remove any HP LaserJet 1320 / HP Universal Printing driver entries you added (if present)
4. Reboot, then try Option 1 again.

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What I need from you (so I can give exact “click-by-click” for your setup)​

1. Are you connecting the 1320n by USB or Ethernet (IP address)?
2. In Printers & scanners, what name does Windows show (e.g., “HP LaserJet 1320n”, “USB Printing Support”, “Unknown device”)?
3. If it’s networked: can you print a configuration page and tell me the printer’s IP address?

Reply with those and I’ll tell you the exact best driver choice (PCL5 vs PCL6) and the precise port settings for your case.