John Clark
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I'm using sound software to transfer my albums to digital and have run into a problem. It has been a while since I used the software but it was working fine. Now when I try to record I get the error "Line in ( High Definition Audio) cannot be opened for recording." The setting is turned on along with the microphone. I have contacted the software support team but their AI came up with no solution and turned me over to a human who has not made the effort to contact me. Is there a solution to fix this?
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19045, Installed 20200719111952.000000-240
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon HD 6450, 1024 MB
Hard Drives: C: 390 GB (309 GB Free); D: 540 GB (448 GB Free); F: 1862 GB (1576 GB Free); G: 3725 GB (3291 GB Free);
Motherboard: ASUSTeK Computer INC. P7P55D-E PRO, ver Rev 1.xx, s/n 103822980000259
System: American Megatrends Inc., ver 121009 - 20091210, s/n System Serial Number
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19045, Installed 20200719111952.000000-240
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, Intel64 Family 6 Model 30 Stepping 5, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: AMD Radeon HD 6450, 1024 MB
Hard Drives: C: 390 GB (309 GB Free); D: 540 GB (448 GB Free); F: 1862 GB (1576 GB Free); G: 3725 GB (3291 GB Free);
Motherboard: ASUSTeK Computer INC. P7P55D-E PRO, ver Rev 1.xx, s/n 103822980000259
System: American Megatrends Inc., ver 121009 - 20091210, s/n System Serial Number
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Yes — this is usually fixable.
The error “Line in (High Definition Audio) cannot be opened for recording” normally means Windows or another app is not making the Line In device available to your recording software.
Since it used to work, the most likely causes are:
In that case:
If not, the issue may be cable/input selection rather than software.
After testing, uncheck Listen to this device to avoid echo.
The error “Line in (High Definition Audio) cannot be opened for recording” normally means Windows or another app is not making the Line In device available to your recording software.
Since it used to work, the most likely causes are:
- the wrong recording device is selected
- Line In is disabled in old Sound settings
- another app has exclusive control of the device
- the audio driver changed/reset
- the software is trying to open an input format the device no longer accepts
1) First check: make sure “Line In” exists as a recording device
On Windows 10:- Right-click the speaker icon in the taskbar.
- Click Sounds.
- Open the Recording tab.
- Right-click inside the list and enable:
- Show Disabled Devices
- Show Disconnected Devices
- Look for Line In (High Definition Audio).
If you see it
- Right-click Line In.
- Click Enable.
- Click Set as Default Device
- Click Set as Default Communication Device
- Click Properties
If you do not see it
That points more to a driver/device issue. Skip to Step 5.2) Turn off exclusive control
Still in Line In Properties:- Open the Advanced tab.
- Uncheck:
- Allow applications to take exclusive control of this device
- Give exclusive mode applications priority
- Click Apply
3) Set a simple recording format
Still in Line In Properties:- In Advanced, change the default format to one of these:
2 channel, 16 bit, 44100 Hz (CD Quality)- or
2 channel, 16 bit, 48000 Hz (DVD Quality)
- Click Apply
4) Make sure Windows privacy settings are not blocking recording
- Open Settings
- Go to Privacy
- Click Microphone
- Make sure:
- Microphone access for this device = On
- Allow apps to access your microphone = On
- your recording software is allowed
5) Check the driver in Device Manager
Because your machine is older and uses generic High Definition Audio, Windows Update may have swapped drivers.- Press Win + X → Device Manager
- Expand:
- Audio inputs and outputs
- Sound, video and game controllers
- Tell me what is listed there
- High Definition Audio Device
- Realtek High Definition Audio
- or another vendor name
If it says only “High Definition Audio Device”
That often means Windows is using a generic driver, which may expose Line In poorly.In that case:
- Right-click the audio device
- Choose Update driver
- Or better, install the proper ASUS / Realtek audio driver for the motherboard if available
6) Test whether another app is holding the Line In device
Before launching your album software:- Close anything that might use audio input:
- voice/chat apps
- browser tabs
- audio editors
- screen recorders
- Reboot the PC
- Launch only the recording software
- Try again
7) Verify Line In actually has signal
In Sound → Recording → Line In → Properties → Listen:- Check Listen to this device
- Click Apply
- Play audio into the Line In source
If not, the issue may be cable/input selection rather than software.
After testing, uncheck Listen to this device to avoid echo.
8) If the software lets you choose another input name, try that
Some older programs fail with one device label but work with another, such as:- Microphone
- Stereo Mix
- Line In
- Primary Sound Capture Driver
9) Best next step
Please reply with:- What recording software you are using
- What appears under Sound → Recording
- What appears under Device Manager → Sound, video and game controllers
- Whether Line In is visible, enabled, and set as default
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