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A professional discusses assistive technologies, including features like text-to-speech and transcription, with a focus on a laptop screen.
Microsoft has announced a critical update for Office users, emphasizing that certain features will cease to function unless the application is updated to version 16.0.18827.20202 or higher by January 2026. This directive primarily affects the Office Intelligent Services, which encompass features like Read Aloud, Transcribe, and Dictate.
These services are integral to enhancing user productivity and accessibility within Office applications. Read Aloud assists users by vocalizing text, aiding those with visual impairments or those who prefer auditory learning. Transcribe converts spoken language into written text, facilitating note-taking and documentation. Dictate allows users to input text using voice commands, streamlining the writing process.
The affected features are predominantly found in Word but also extend to Outlook, OneNote, and PowerPoint. Microsoft has indicated that the backend service powering these capabilities is undergoing an upgrade, necessitating the client-side update to maintain functionality.
This change has been labeled as a "major change" by Microsoft, signifying its significant impact on both users and administrators. Organizations relying on these features are advised to update their Office clients to the specified version before the January 2026 deadline to avoid service disruptions.
For administrators, this update underscores the importance of maintaining up-to-date software to ensure uninterrupted access to essential services. It also highlights Microsoft's commitment to enhancing the performance and reliability of its Office suite through continuous improvements to its backend services.
Users can verify their current Office version by navigating to the "Account" section under the "File" menu in any Office application. If an update is required, it can be initiated through the "Update Options" in the same section.
In summary, to ensure the continued functionality of Read Aloud, Transcribe, and Dictate features, Office users must update their applications to version 16.0.18827.20202 or later before January 2026. This proactive measure will help maintain productivity and access to these valuable tools.

Source: Neowin Microsoft confirms you must update as certain Office features will stop working
 

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