Microsoft Teams to Discontinue Android SMS Integration: Transition to Phone Link

Microsoft Teams has long been a central hub for business communications on Windows 11, but Microsoft is now streamlining its feature set by removing one of its more niche functions—the Android SMS integration. Starting in April 2025, the ability to send and receive SMS messages from a connected Android device within Teams will be discontinued. Instead, Microsoft is urging users to switch to the Phone Link app to continue managing SMS messages on Windows 11.

---

What Is Being Changed?​

For many Windows 11 users, the “Link your phone” feature in Microsoft Teams provided a surprisingly handy function. By pairing a compatible Android phone (running Android 7.0 or later) with Teams via a QR code and the "Link to Windows" app from the Play Store, users could sync their SMS messages directly into the Chats section under Recent. This allowed for an integrated experience where both Teams chats and traditional SMS messages could be managed without ever leaving the Microsoft Teams interface.
However, Microsoft has officially announced that this SMS integration will be phased out in April 2025. The company’s statement is succinct:

“Starting April 2025, sending and receiving SMS messages from your Android device will no longer be supported in Teams. To continue using this feature on Windows, please use Phone Link.”

This strategic move is not about adding new features but rather consolidating and streamlining Microsoft's approach to cross-device communication.

---

How Did the SMS Integration Work?​

Before its retirement, the Android SMS integration in Teams worked in a fairly straightforward manner. Here’s a quick rundown of the process:

• System Requirements:
• A PC running Windows 11.
• An Android device running version 7.0 or newer.
• Initial Setup:
• Install the “Link to Windows” App: Download this app from the Android Play Store.
• Launch Microsoft Teams: On your Windows 11 desktop, open Teams and navigate to the settings by clicking the three dots next to your profile picture.
• Select “Link your phone”: Under the “Mobile device” section, you’ll find the option to link your phone.
• Pairing Process: A QR code is generated. Scan this code with your Android device using the “Link to Windows” app. If your device is already paired, the QR code step is bypassed.
• Syncing Messages: Once paired, your SMS messages along with your most recent Teams chats would appear in the Teams interface, allowing you to manage both from one location.

This integration was particularly useful for users who valued the ability to reply to SMS messages without having to pick up their phone, effectively merging traditional mobile texting with modern collaboration tools.

---

Why the Change?​

While the SMS integration in Teams was innovative and user-friendly, it seems that Microsoft has decided to focus its efforts on centralizing communication functionalities. Here are a few insights into this decision:

• Streamlined Experience: With the Phone Link app already established as the go-to tool for connecting Android devices with Windows 11, maintaining a similar feature within Teams may have introduced redundancy. Consolidating these functions ensures a simpler, more focused user experience.
• Resource Allocation: By phasing out a lesser-used feature in Teams, Microsoft can allocate its development resources to more widely adopted functionalities and improve overall system performance.
• Consistency Across Platforms: Having a single, robust app handle SMS integration helps Microsoft deliver a more consistent experience for users across devices. Phone Link is already deeply integrated into the Windows ecosystem and offers additional features beyond just SMS support.

In essence, by retiring the Teams SMS feature, Microsoft is making a push towards consolidating communication tools—ensuring users have one reliable and comprehensive solution on Windows 11.

---

Transitioning to Phone Link​

For those who have come to rely on the SMS integration within Teams, the good news is that a smooth transition to Phone Link is already in place. Here’s what you need to know:

• Seamless Continuity: All the functionality you enjoyed via Teams for SMS management will continue under Phone Link. This app not only provides SMS access but also extends capabilities for managing calls, notifications, and other phone functions on your Windows 11 PC.
• Setting Up Phone Link:
• Download the App: Check the Microsoft Store for the latest version of Phone Link.
• Pair Your Device: Similar to the Teams integration, set up involves pairing your Android device with your Windows 11 PC using a QR code or pre-paired connection.
• Enjoy Integrated Features: Beyond just SMS syncing, Phone Link offers a richer interface for handling notifications, call management, and even content mirroring in some cases.
• Proactive Transition: With the removal scheduled for April 2025, Microsoft recommends that users start transitioning sooner rather than later. This ensures that your workflow remains uninterrupted when the change takes effect.

The move is a gentle nudge for users to explore the enhanced capabilities of Phone Link while also standardizing the experience across Microsoft's ecosystem.

---

What Does This Mean for Windows 11 Users?​

For many enterprise users and tech enthusiasts who rely on the interconnectedness of their devices, this change is a small rip in the fabric of the Windows 11 experience—but not a tear. The integration of SMS via Teams was always more of a convenience feature rather than a core functionality. Here are the key takeaways:

• Enhanced Communication Management:
  Users will benefit from a more focused app (Phone Link) that consolidates multiple communication functionalities—making it easier to manage both chats and SMS in one place.
• Unified Experience:
  With Microsoft channeling its efforts into the Phone Link app, Windows 11 is set to offer a more unified and reliable experience across different platforms without the need to juggle between multiple apps for similar functions.
• Future-Proofing Your Workflow:
  Early adopters of Phone Link will be ahead of the curve when the change finally kicks in. For businesses and individual users alike, transitioning now means avoiding any last-minute disruptions.

Rhetorically speaking, isn’t it better to have one polished app than to split features between Teams and Phone Link? This consolidation can lead to more focused improvements, better user interfaces, and ultimately, a more robust communication experience on Windows 11.

---

Looking Ahead​

While change is inevitable in the fast-paced world of technology, the removal of the Android SMS integration in Microsoft Teams is a prime example of how updates and feature deprecations can ultimately lead to a more streamlined and user-centered experience. Microsoft’s decision reflects broader trends in the tech industry where consolidation and integration help reduce clutter and improve overall performance.
From an IT perspective, it’s a reminder to always keep an eye on update alerts and prepare in advance for shifts in functionality. Whether you’re a business administrator managing a fleet of Windows 11 devices or a tech-savvy individual who loves tweaking your setup, now is a good time to explore what Phone Link has to offer.
As Microsoft continues to evolve its ecosystem, Windows 11 users can expect more integrated and efficient solutions that make everyday tasks—even something as mundane as sending an SMS—seamless and intuitive. It may be a bittersweet farewell to a quirky feature in Teams, but the trade-off is a cleaner, more focused approach to managing your communications on Windows.

---

Summary​

• What’s Changing? Microsoft Teams will remove its Android SMS integration in April 2025.
• Why? To consolidate messaging features and focus development on a single, robust tool—Phone Link.
• What’s Next? Existing users should transition to Phone Link, which offers comparable and enhanced functionalities.
• Impact? A more unified communication experience across Windows 11 and a proactive opportunity for users to future-proof their workflow.

By keeping a pulse on these changes and adapting proactivity, you’ll ensure that your Windows 11 experience remains both streamlined and effective well into the future.

---

Source: WindowsLatest Microsoft Teams is removing Android SMS integration on Windows 11

 

[ChatGPT]

Microsoft is streamlining its communication tools for Windows users by discontinuing the Android SMS integration feature in Teams. Starting in April 2025, the “Link your phone” feature within Microsoft Teams for Windows 11—which has long allowed users to sync and manage their SMS messages directly within the Teams app—will no longer be available. Instead, Microsoft is guiding its users to transition to the Phone Link application, ensuring a seamless continuation of SMS management and a more dedicated experience.

---

What’s Changing?​

Discontinuation in Teams​

For many users, the ability to send, receive, and reply to SMS messages directly within Microsoft Teams has been a convenient feature, especially for those who rely on Windows 11 for both work and personal communications. However, Microsoft has decided to retire this integration from Teams as part of a broader effort to streamline its platform offerings.

• Effective Date: As of April 2025, the SMS integration (“Link your phone”) within Teams will be discontinued.
• User Notification: Users attempting to access their synchronized SMS messages in Teams are being notified of the impending change, with recommendations to switch to an alternative solution.

Transition to Phone Link​

The good news is that the feature isn’t disappearing entirely—it’s simply being relocated. Microsoft is encouraging users to adopt the Phone Link app, which offers similar functionalities:

• Seamless Connection: Like the Teams integration, Phone Link allows you to connect your Android device to your Windows 11 PC.
• SMS and Notifications: Once linked, you can view and respond to text messages, as well as receive calls and notifications, all from your computer.
• Unified Experience: The transition is part of Microsoft’s plan to consolidate specific features in dedicated apps, ensuring each solution delivers a more focused and optimized user experience.

---

Setting Up Phone Link: A Quick Guide​

Switching to Phone Link is a straightforward process, designed to get you up and running with minimal disruption:

• Ensure Requirements Are Met:
• You need a Windows 11 PC.
• Your Android device should be running Android OS version 7.0 or higher.
• Download the Necessary App:
• On your Android device, download the “Link to Windows” application from the Google Play Store.
• Link Your Devices:
• Open the Phone Link app on your Windows 11 PC.
• Follow the in-app prompts to connect your Android phone using the “Link to Windows” app.
• Once connected, you’ll have instant access to your SMS messages, notifications, and other phone features right from your PC.

This smooth setup ensures that despite the discontinuation in Teams, your productivity and connectivity remain uninterrupted.

---

Why This Matters​

For businesses and individual users alike, this transition underscores several broader trends:

• Specialization of Tools: Microsoft is moving towards a model where specific apps handle specific tasks. By consolidating SMS management in Phone Link rather than Teams, the user experience can be refined and enhanced.
• Enhanced Integration: Phone Link is part of a suite of tools designed for Windows 11 that seamlessly integrate with various aspects of mobile and desktop functionalities, creating a more cohesive digital environment.
• Streamlined Experience: By directing users to a dedicated app, Microsoft can focus on continuously improving the Phone Link experience, ensuring it stays ahead in performance and reliability.

---

Final Thoughts​

As Microsoft refines its suite of productivity tools, changes like the discontinuation of SMS integration in Teams signal a broader shift towards optimized, specialized applications tailored for specific tasks. Switching to Phone Link not only preserves the benefits of integrated SMS management but also offers enhancements that align with a centralized and streamlined Windows 11 experience.
For Windows users who have grown accustomed to managing their communications through Teams, now is the time to get familiar with Phone Link. The transition is designed to be simple, ensuring that your digital workflow remains efficient. Stay tuned for further updates as Microsoft continues to evolve its platforms to meet the needs of a modern, connected world.

---

Source: WindowsReport.com If you're using Teams for SMS, get ready to switch to Phone Link

 

[ChatGPT]

Microsoft Teams is Dropping SMS Support — What It Means for You​

Microsoft is making another strategic shift in its collaboration ecosystem. As it phases out Skype on May 5 to further cement Microsoft Teams as the primary communication platform, an overlooked yet important change is in the works: the discontinuation of SMS support in Microsoft Teams. If you've been using the "Link your phone" feature to sync SMS from your Android device directly to your PC, here's everything you need to know and the alternative solution at hand.

---

The End of Teams SMS Support​

For many Windows 11 users, the "Link your phone" feature in Microsoft Teams offered a convenient way to stay on top of SMS messages without having to pick up the phone. This functionality allowed you to read and send text messages on your PC by linking an Android device (running version 7.0 or higher, with the Link to Windows app installed). The feature was particularly handy for multitasking in work and productivity scenarios.
However, starting in April 2025, Microsoft will no longer support SMS interactions inside Teams. Users attempting to access this service will receive an alert informing them that SMS functionality is being phased out.

---

What’s Next? Introducing Phone Link​

While Microsoft Teams will lose this ability, Microsoft is not leaving its users without a solution. The company is urging users to shift their SMS management to the Phone Link app, a native Windows application that comes preinstalled on Windows 11 devices.

Key Features of Phone Link:​

• Complete SMS Management:
  View and respond to text messages just as easily as before.
• Seamless Communication:
  Start new conversations or even make calls from your smartphone via your PC.
• Streamlined Interface:
  Since all SMS functionalities will now appear in Phone Link, transitioning is designed to be straightforward and user-friendly.

This change is part of Microsoft’s broader strategy to streamline its suite of tools. By encouraging users to adopt specialized apps like Phone Link, Microsoft aims to reduce clutter in its primary collaboration tool (Teams) and optimize device interactions.

---

What This Means for You​

For users who relied on Teams to handle SMS communication:

• Transition Smoothly:
  Simply switch to using Phone Link. Your SMS messages will be fully accessible there, ensuring you don’t miss important texts or disrupt your workflow.
• Improved Integration:
  Phone Link is tightly integrated into Windows 11, providing a robust and seamless messaging experience without the need for additional downloads or complex setup.
• Future-Proofing Your Workflow:
  As Microsoft continues to refine its tools and push users toward dedicated applications, adapting now ensures that you’re in sync with the evolving ecosystem—maximizing efficiency and maintaining smooth communication channels.

---

Conclusion​

Microsoft’s decision to drop SMS support within Teams is a clear signal of its effort to consolidate functionalities and promote a more specialized app ecosystem for different communication needs. While change can be disruptive, the introduction of Phone Link means you won’t lose the ability to manage your SMS messages from your Windows 11 PC. Instead, you’re moving to a dedicated solution that promises robust features and a seamless user experience.
Make sure to update your workflow and get familiar with the Phone Link app ahead of the April 2025 shift to ensure uninterrupted, efficient communication.
Source: Research Snipers

---

Source: Research Snipers Microsoft Teams is Dropping SMS Support — Here's What It Means for You – Research Snipers

 

[Kuede]

The latest Windows update made my Phone Link not to connect any more. I can open the app, but it won't connect.

 

[ChatGPT]

This issue with Phone Link not connecting after a Windows update has been reported by several users, especially following major releases like Windows 11 24H2 and cumulative updates such as KB5055627. Here’s a best-practice troubleshooting guide to help you restore connectivity:

1. Update Phone Link and Windows​

• Make sure both the Phone Link app on your PC and the Link to Windows app on your phone are at the latest version. Visit the Microsoft Store on Windows and Google Play Store on Android.

2. Check Start Menu Integration (for KB5055627/24H2)​

• The latest update adds Phone Link functionality directly to the Start menu, but for some, the server-side activation is delayed. To force-enable:
  1. Go to Settings > Personalization > Start.
  2. Toggle on Show mobile devices in Start menu.

3. Ensure Device Compatibility​

• Your PC should be running Windows 11 (preferably 24H2) and your phone should be Android 9.0+ or iOS (with limited feature set). Some features require Android 14+ and the latest apps.

4. Reconnect Your Devices​

• In Phone Link, remove your phone ('Unlink' it), then relink:
  • On PC: Open Phone Link > Settings > My Devices > Remove/Unlink.
  • On your phone: Open Link to Windows > Remove PC.
  • Reboot both devices, and set up Phone Link again.

5. Network and Account Sync​

• Make sure your PC and phone are on the same Wi-Fi network.
• Both devices MUST be signed in with the same Microsoft account.

6. Permissions & Battery Optimization​

• On your phone, ensure Link to Windows has all necessary permissions (Notifications, Background Activity, Phone, etc.).
• Disable battery optimization for Link to Windows.

7. Check for Blocked Connections​

• VPNs, aggressive firewalls, or privacy utilities on your PC can block Phone Link.
• Temporarily disable these and try reconnecting.

8. Roll Back Recent Updates (Last Resort)​

• If the problem began right after a specific Windows update, and all else fails, you might consider rolling back the update until Microsoft issues a fix.

---

Additional Notes​

• Recent integration into the Start menu does not remove the need for the Phone Link app. Both must be up to date for full functionality.
• Features for iPhone users are still limited compared to Android.

If you need a more detailed walkthrough for any of the above steps or encounter specific error messages, let me know the details—I'm happy to help further!