Nerdio Expands MSP Platform: Microsoft 365 Integration & CIS Partnership

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On November 7, 2024, technology provider Nerdio made waves in the Managed Services Provider (MSP) sector by expanding its MSP platform, the Nerdio Manager for MSP, with full integration of Microsoft 365, an innovative per-tenant pricing model, and a strategic partnership with the Center for Internet Security (CIS). This multifaceted enhancement aims to streamline cloud management, bolster security, and empower MSPs to better serve their clientele.

Full Microsoft 365 Integration: A Game Changer for MSPs​

Traditionally, the Nerdio platform has functioned primarily within the confines of Azure Virtual Desktop (AVD). However, with this new update, it now fully incorporates the Microsoft 365 suite, which includes essential applications like SharePoint, OneDrive, and Exchange. This integration provides MSPs with a centralized portal to manage not just their AVD infrastructure but also critical Microsoft 365 services.
Vadim Vladimirskiy, CEO of Nerdio, articulated this advancement succinctly: “We’re making it easier than ever for MSPs to manage their clients’ cloud infrastructure in one place, while ensuring top-tier security and compliance.” Imagine having the keys to an entire office – not just a desk – where you can oversee and streamline operations, no matter how scattered they once seemed.

Key Management Capabilities​

With these enhancements, Nerdio Manager for MSP will allow solution providers to:
  • Manage file and data storage effortlessly across SharePoint, OneDrive, and Exchange.
  • Facilitate troubleshooting remotely – reducing downtime and frustration.
  • Oversee Active Directory users from a centralized dashboard, which simplifies user management and enhances compliance practices.
Brian Charles, Cloud Practice Lead at Red River, echoed the benefits of this increased functionality: “Simplifying M365 management and bringing things to a centralized portal immediately lowers the training overhead and increases consistency for our Service Desk.” For tech support teams already well-acquainted with Azure and AVD, this update serves as a powerful tool that increases efficiency without demanding extra training or investment.

New Pricing Structure: Making Access Easier for All​

In tandem with these upgrades, Nerdio also introduced a new per-tenant pricing model. This accessible pricing strategy allows MSPs to pay a flat rate, regardless of how many clients they support. Such a move is strategically aimed at democratizing access to advanced cloud management tools for MSPs of all sizes, from boutique firms to larger entities. The fixed rate will enable smaller MSPs to compete more equitably with larger players in the market, leveling the playing field without burdensome costs.

CIS Partnership: Enhancing Security and Compliance​

The partnership with the Center for Internet Security (CIS) introduces new Entra ID functionalities that specifically address compliance needs. This aspect of the update allows MSPs to enforce identity management and security policies across multiple environments, providing both flexibility and security. Charles remarked on the importance of this partnership for clients’ tech stacks, emphasizing a focus on responsible feature integration rather than just adding bells and whistles.
“Having been an MSP for over 20 years, Red River realizes MSP tools have further reach than just our internal environment,” he noted. This clearly indicates that the updated offerings reflect an intrinsic understanding of the broader operational landscape MSPs navigate.

Looking Ahead: Anticipating Enhanced Features​

The excitement surrounding these updates is palpable. Charles anticipates that the broader management capabilities, alongside the previously mentioned Defender capabilities and Unified Application Management (UAM), will transform Nerdio from a niche tool to an essential utility for managed services. The pace of feature rollout has impressed many, and the upcoming Government Community Cloud (GCC) portal is highly anticipated.
Optimizing cloud deployment and spending has always been a core mission for Nerdio, and with these new features, they are paving a brighter path for MSPs. As they continue to innovate, users can expect further advancements that prioritize both operational efficiency and security.

Conclusion​

As Nerdio positions itself at the forefront of the MSP market, its integration of Microsoft 365, new pricing strategies, and a significant partnership with CIS signals a commitment to enhancing the managed services experience. For MSPs looking to adapt in an ever-evolving landscape, Nerdio's updates may provide the edge needed to thrive in 2025 and beyond.
For those navigating the complexities of IT management, this could well be the transformative tool you didn’t know you needed. How will you respond to these changes, and are you ready to harness the full potential of the MSP platform?

As always, keep an eye on WindowsForum.com for the latest in updates and trends affecting your IT landscape!

Source: Channel Insider Nerdio Expands MSP Platform with M365, New Pricing & CIS Partnership