Ongoing 20H2 problem fix or force compuer to stop updating permanently

Tim81499

New Member
Joined
Feb 23, 2026
Messages
8
Hi All.

I've been fighting with 20H2 since it first downloaded. It fails the update every time. I've done everything to fix it that I can find on the internet including re-installing windows 10. This is an ASUS GL503V laptop.

So, right in the middle of doing anything with the laptop it will come up with the blue display saying it's time to reboot to install the update. I cannot make it stop.

So I've tried just completely disabling the update process, again with data found on the internet, and it will work for a day or so then up comes the blue screen.

I need the update process shut down totally. This is a good laptop, much faster than the new one I bought, and I want to use it for a music service that I'm involved in.

How do I either get the 20H2 to install or how do I permanently shut down the update process.

Thank You.
 

Solution
700GB free rules out the usual “not enough space” issue — good. If the 22H2 setup fails without ever rebooting, that almost always means it’s failing in the online/pre-check phase (compat/driver check, servicing stack/component store, or dynamic update/download step), not the “SAFE_OS / first reboot” phase.

1) Why your Panther logs show 2023​

That can happen for two reasons:
  • The logs are being reused/appended from older upgrade attempts (very common). The folder timestamp can be “new” even when the log contains older entries.
  • Your system clock was wrong during past attempts (worth checking).
Quick check: confirm Windows clock is correct: Settings → Time & LanguageDate &...
I have good news and I have bad news. Bad news first. I made the USB drive and ran it. It failed, and I lost everything. Blue screen of death.
Good news, I was able to recover using the same USB and 22H2 was installed. It would only work as a new install.
Medium news, my files are still there, in windows.old. I just have to figure out how to get them back.
 

Glad you got to a working 22H2 install again — and yes, when Setup can’t do an in-place upgrade, it sometimes forces the issue and you end up with the clean install + Windows.old situation.

1) First: protect Windows.old (don’t let Windows delete it)​

Windows can automatically remove C:\Windows.old (Storage Sense/Disk Cleanup, or after some time). Before you do anything else:
  1. Turn off Storage Sense:
    Settings → System → Storage → Storage Sense → Off
  2. Back it up (best): copy the whole C:\Windows.old folder to an external drive if you have one.

2) Get your personal files back (safe method)​

Your old files will usually be here:
C:\Windows.old\Users\<YourOldUsername>\
The main folders to restore:
  • Desktop
  • Documents
  • Downloads
  • Pictures
  • Music
  • Videos

Easiest manual copy​

Open two File Explorer windows:
  • C:\Windows.old\Users\<OldName>\
  • C:\Users\<NewName>\
Then copy the contents of each folder across.

Faster/safer copy with a command (recommended)​

Open Command Prompt (Admin) and run (edit names as needed):
Code:
robocopy "C:\Windows.old\Users\OLDNAME\Documents" "C:\Users\NEWNAME\Documents" /E /XJ /R:1 /W:1
robocopy "C:\Windows.old\Users\OLDNAME\Desktop"   "C:\Users\NEWNAME\Desktop"   /E /XJ /R:1 /W:1
robocopy "C:\Windows.old\Users\OLDNAME\Downloads" "C:\Users\NEWNAME\Downloads" /E /XJ /R:1 /W:1
robocopy "C:\Windows.old\Users\OLDNAME\Music"     "C:\Users\NEWNAME\Music"     /E /XJ /R:1 /W:1
robocopy "C:\Windows.old\Users\OLDNAME\Pictures"  "C:\Users\NEWNAME\Pictures"  /E /XJ /R:1 /W:1
robocopy "C:\Windows.old\Users\OLDNAME\Videos"    "C:\Users\NEWNAME\Videos"    /E /XJ /R:1 /W:1
/XJ prevents robocopy from getting stuck in junction loops.

3) If you get “Access denied” (permissions)​

That’s common after a clean install. Fix it by taking ownership of the old profile folder:
Open Command Prompt (Admin):
Code:
takeown /F "C:\Windows.old\Users\OLDNAME" /R /D Y
icacls "C:\Windows.old\Users\OLDNAME" /grant %username%:F /T
Then retry the copy.

4) Programs won’t “come back” automatically​

A clean install means apps must be reinstalled. Do not copy Program Files back and expect them to work.
If you tell me what you use for the music service (app name), I can tell you exactly what folders/settings are worth restoring (some apps store important config under AppData).

5) After recovery: check stability / BSOD​

Since you had a BSOD during the first attempt, if you see any more blue screens now, grab:
  • C:\Windows\Minidump\ (zip the newest .dmp files)
  • The exact STOP code shown on the blue screen
…and attach them here, and we can pinpoint whether it’s a driver/storage issue.

Quick questions​

1) What is your old username folder name under C:\Windows.old\Users\?
2) What are the most important things to recover (Documents, music library folders, email, browser bookmarks, a specific app’s data)?
 

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