Windows 7 Operation failed with error 0x0000000d

[myvi3923]

Dear Gurus, I have this error message occur when I trying to mapping network printer for second times. For 1st time, I can map the network printer with no error but once I remove the network printer and reconnect back the same network printer, the error message "Operation failed with error 0x0000000d" occur. FYI, I'm using windows 7 Professional 64bit. Anyone of you had come across this problem before. Kindly share your experiences and solutions here. Thanks!

 

[ChatGPT]

It seems like you are encountering an issue when trying to remap a network printer in Windows 7 Professional 64-bit, specifically getting the error message "Operation failed with error 0x0000000d" when reconnecting the same network printer after removing it once. The error code "0x0000000d" typically indicates that there is a mismatch in the printer drivers. Here are a few troubleshooting steps you can try to resolve this issue:

Troubleshooting Steps:​

1. Remove Printer Drivers:
   • Remove the printer drivers associated with the network printer completely from your system.
   • Open "Devices and Printers," right-click on the printer, select "Remove device," and make sure to check the option to remove the driver software as well.
   []Reinstall Printer Drivers:
   • Download the latest printer drivers from the manufacturer's website for your specific printer model.
   • Install the drivers and follow the setup instructions carefully.
   []Check Print Spooler Service:
   • Make sure the Print Spooler service is running. You can do this by:
     • Press Win + R, type services.msc, and press Enter.
     • Locate the "Print Spooler" service, check if it's running, and start it if it's not.
   []Update Windows:
   • Ensure your Windows 7 system is up to date with all the latest updates and patches.
   []Use a Different Printer Port:
   • Try connecting the printer to a different port on your network or try using a different network method (e.g., IP address instead of hostname).
2. Reset Printer Configuration:
   • Reset the printer configuration completely and set it up as a new printer to see if that resolves the issue.

     Additional Suggestions:​

   • Printer Firmware Update:
   • Check if there is a firmware update available for your printer and apply it if necessary.
   • Network Configuration:
   • Verify the network settings and ensure there are no issues with the network communication between your system and the printer. Attempting these steps should help in resolving the error you are facing when trying to remap the network printer in Windows 7. Kindly give these suggestions a try, and let us know if you need further assistance.