First, make sure it’s not a PIN vs. password mix‑up
When Edge asks to “verify it’s you,” the dialog can accept Windows Hello options (PIN, fingerprint, Face). On that prompt:
- Click “More choices” or “Sign‑in options” and pick “PIN.”
- If it still insists on a password, proceed with the steps below.
Also check what type of Windows account you have:
- Settings > Accounts > Your info. It will say “Local account” or “Microsoft account.”
If you sign in with a Microsoft account
- Change your Microsoft account password online, then use that new password on the PC.
- In Edge’s prompt, choose “Sign‑in options” and use your PIN/Hello if available.
- You won’t be locked out by changing it online; Windows caches your sign‑in and will accept the new password once it syncs.
If you sign in with a Local account (your post suggests this)
Since you don’t trust the current password prompt, the safest move is to create a second local admin now, test it, then reset the “owner” password from that backup admin.
1) Create a backup admin (no reboot required)
- Settings > Accounts > Other users > Add account > “I don’t have this person’s sign‑in info” > “Add a user without a Microsoft account.”
- Name it AdminBackup (or similar) with a strong password.
- After creating it, select the account > Change account type > Administrator.
Or with an elevated terminal (right‑click Start > Windows Terminal (Admin)):
Code:
net user AdminBackup StrongPass123! /add
net localgroup Administrators AdminBackup /add
2) Test you can sign in without ending your session
- Press Ctrl+Alt+Del > Switch user, choose AdminBackup, and sign in.
- This leaves your original session open, so there’s no risk of being “stuck.”
3) Reset the “owner” password from AdminBackup
- Open Windows Terminal (Admin) and run:
net user owner NewStrongPass!
- Or: Computer Management > Local Users and Groups > Users > right‑click “owner” > Set password.
Note: Local Users and Groups isn’t available on Windows 11 Home—use the command above instead.
4) Sign back to “owner” and confirm
- Switch user back to “owner” and sign in with the new password.
- Then go to Settings > Accounts > Sign‑in options and add/confirm a PIN (Windows Hello) so Edge can verify you via PIN next time.
Important note about encrypted data:
- If you’ve ever used EFS file encryption (file/folder names show in green, or you enabled “Encrypt contents to secure data”), resetting a local password this way can make those encrypted files and some stored credentials inaccessible. If that’s you, reply back before resetting and I’ll walk you through exporting your EFS certificate first. Most users don’t use EFS, but it’s worth calling out.
Extra safety tips
- Create a Password Reset Disk (for local accounts): Control Panel > User Accounts > Create a password reset disk. Store it safely.
- Keep the AdminBackup account enabled as a recovery path.
- In Edge, sign into a Microsoft profile and enable password sync so you’re not dependent on the Windows account to view saved passwords in the future.
If you’re unsure whether your account is Local or Microsoft, or if the Edge prompt doesn’t show “Sign‑in options,” tell me exactly what the dialog says and which Windows edition you’re on (Home/Pro) and I’ll tailor the next steps.