Problem installing apps from app store

Discussion in 'Windows 8 Help and Support' started by techgeekcasey, Mar 29, 2013.

  1. techgeekcasey

    Joined:
    Jan 14, 2013
    Messages:
    40
    Likes Received:
    0
    When I go to download a app or game from the app store and it starts to download, but after a few minutes I get this message:
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Hi,

    I checked on the error code and found what might be a solution:

    Reference:
    I can't install an app on my pc it says error code 0x80080206 - Microsoft Community


    If you still are having issues after trying the above then please post back.
     
  3. techgeekcasey

    Joined:
    Jan 14, 2013
    Messages:
    40
    Likes Received:
    0
    Thanks for your help that resolved the problem!
     
  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Hey that's great! Thanks for updating.. :)
     
  5. charlesxlr8

    charlesxlr8 New Member

    Joined:
    Nov 22, 2013
    Messages:
    1
    Likes Received:
    0
    i am having the same problem an have tried both methods but haven't had any luck. do you have any other suggestions?



    i tried your second method another time and now my store wont open. it just keeps going back to the start menu.
     
    #5 charlesxlr8, Nov 22, 2013
    Last edited: Nov 22, 2013
  6. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Hi,
    Did you upgrade or did you do a clean install? If you upgraded it might be worth resetting the os back to it's factory conditions. You can do this by clicking settings, change pc settings, look for Update and recovery and then Recovery. Try the middle option..
     
  7. Elliott16

    Elliott16 New Member

    Joined:
    Jun 24, 2014
    Messages:
    3
    Likes Received:
    0
    I have tried both way as well and my store could not install the app. I got a laptop with windows 8 already installed.
     
  8. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
  9. Elliott16

    Elliott16 New Member

    Joined:
    Jun 24, 2014
    Messages:
    3
    Likes Received:
    0
    Its telling me there is an error opening the page?
     
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Right click on it, choose properties and then run as admin.
     
  11. Elliott16

    Elliott16 New Member

    Joined:
    Jun 24, 2014
    Messages:
    3
    Likes Received:
    0
    The link you sent me isnt complete. I cannot go on the website that you have sent me
     
  12. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

    Joined:
    May 1, 2008
    Messages:
    5,116
    Likes Received:
    301
  13. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Thanks David, yup that's the same download. I wonder why your having such issues. Try this, type command prompt in search and when it comes up right click on it and click run as admin. Type:
    sfc /scannow
    Press enter and await results. If it finds any corrupt files within Windows it will try and fix them.
     
  14. Morteza

    Morteza New Member

    Joined:
    Sep 1, 2014
    Messages:
    3
    Likes Received:
    1
    Hi guys i try all of this ways but i have that problem yet plz help me tnx!
     
  15. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Similar to the System File Checker is the DISM Tool. This will, if possible, download files to repair missing or corrupt data. Opn the admin command prompt and type:
    DISM /Online /Cleanup-Image /RestoreHealth
    Press enter and await results.
     
    Morteza likes this.
  16. Morteza

    Morteza New Member

    Joined:
    Sep 1, 2014
    Messages:
    3
    Likes Received:
    1
    i got this message
    Untitled.
     
  17. Sonny

    Sonny Fantastic Member

    Joined:
    Nov 17, 2009
    Messages:
    1,258
    Likes Received:
    93
    Run your command Prompt (Admin). That should work.
     
    Morteza likes this.
  18. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,797
    Likes Received:
    1,563
    Find command prompt and right click on it. choose properties and then 'run as admin'. Type:
    DISM /Online /Cleanup-Image /RestoreHealth
    Press enter and await results.
     
  19. Morteza

    Morteza New Member

    Joined:
    Sep 1, 2014
    Messages:
    3
    Likes Received:
    1
    yeah i got it tnx alot Untitled.
     
    Sonny likes this.
  20. Flamingblade

    Joined:
    Dec 29, 2014
    Messages:
    2
    Likes Received:
    0
    I got a new Laptop with windows 8.1 installed on it and I'm getting the same error. I'm trying to install Project Spark but it's not working. I have tried all these steps too. I'm not sure how to fix it... Could someone help?
     

Share This Page

Loading...