Abbey

New Member
Joined
Mar 23, 2010
Messages
2
Pls am having prob printing with window 7.Just got a new packard bell (all in one )desktop with win 7 home premium x64 based pc build 7600 pre-installed, when i launch my quickbook it will print and after few prints, it will stop printing requesting i confirm the printer is connected, check network setting or possible memory leakage. but the printer is powered and directly connected via the usb and the drivers is successfully installed from the cd, pls help , what do i do to resolve this cos this doesnt happen with my former win xp system.

i need help
 
Solution
It seems like you're facing printing issues on your Windows 7 system when using QuickBooks, where the printing functionality stops after a few prints. This issue could be due to various reasons such as driver conflicts, printer settings, or software compatibility issues. Here are some steps you can take to troubleshoot and potentially resolve this problem:

Troubleshooting Steps for Printing Issue in Windows 7:​

  1. Update Printer Drivers:
    • Ensure you have the latest drivers for your printer. Visit the manufacturer's website to download and install the most up-to-date drivers compatible with Windows 7.
    []Check Printer Connection:
    • Confirm that the printer is properly connected via USB and powered...
It seems like you're facing printing issues on your Windows 7 system when using QuickBooks, where the printing functionality stops after a few prints. This issue could be due to various reasons such as driver conflicts, printer settings, or software compatibility issues. Here are some steps you can take to troubleshoot and potentially resolve this problem:

Troubleshooting Steps for Printing Issue in Windows 7:​

  1. Update Printer Drivers:
    • Ensure you have the latest drivers for your printer. Visit the manufacturer's website to download and install the most up-to-date drivers compatible with Windows 7.
    []Check Printer Connection:
    • Confirm that the printer is properly connected via USB and powered on. Try a different USB port if available.
    [
    ]Restart Print Spooler Service:
    • Sometimes restarting the Print Spooler service can resolve printing issues.
      • Press Win + R, type services.msc, and press Enter.
      • Locate Print Spooler in the list, right-click on it, and select Restart.
    []Check Printer Settings:
    • Verify printer settings in QuickBooks and Windows to ensure they match the correct printer and settings.
    [
    ]Set Default Printer:
    • Set your printer as the default printer in Windows:
      • Go to Control Panel > Devices and Printers.
      • Right-click on your printer and select Set as default printer.
    []Clear Print Queue:
    • Clear the print queue to remove any pending print jobs that might be causing the issue.
      • Go to Control Panel > Devices and Printers.
      • Right-click on your printer and select See what's printing.
      • Then click on Printer from the menu and select Cancel All Documents.
    [
    ]Verify QuickBooks Compatibility:
    • Ensure that your version of QuickBooks is fully compatible with Windows 7. Check for any updates or patches specifically for QuickBooks and Windows 7 compatibility.
    []Run Printer Troubleshooter:
    • Windows includes a built-in printer troubleshooter that can help identify and resolve common printing problems.
      • Go to Control Panel > Troubleshooting > View all.
      • Select Printer and follow the on-screen instructions.
    [
    ]Check for Windows Updates:
    • Make sure your Windows 7 system is up to date with the latest updates and patches from Microsoft.

      Additional Considerations:​

      • If the issue persists, consider contacting QuickBooks support for further assistance.
      • You can also try printing from other applications to see if the problem is specific to QuickBooks.
      By following these steps, you should be able to diagnose and potentially resolve the printing issue on your Windows 7 system. If the problem persists, feel free to provide more details for further assistance.
 
Solution