Some companies hang motivational posters. Others keep bowls of candy by the printer. But when Prochant, a revenue cycle management powerhouse in the home-based care industry, wanted to make a statement about data security, they went for something far bolder—and much, much harder to achieve than hauling in a new batch of desk jellybeans. They earned the prestigious HITRUST r2 Certification, tossing their hat into the ultra-elite ring of organizations worldwide that can say they are truly serious about safeguarding sensitive information.
Let’s be honest: the typical news about compliance certifications seldom quickens the pulse. Pages and pages of jargon, regulatory acronyms stacked like bureaucratic Jenga blocks, and the kind of “excitement” that only an auditor’s mother could love. But herein lies the twist—securing a HITRUST r2 Certification is not your run-of-the-mill compliance task.
At its core, HITRUST is about trust. In the dizzying jungle of healthcare data, trust is as fragile as a soufflé in a stampede. Providers operate at the intersection of care and compliance, and the latter is a regulatory minefield—think HIPAA, state laws, GDPR, you name it. HITRUST r2 (formerly known as HITRUST CSF Certification) serves up a prescriptive, adaptable, and rigorous assessment framework that integrates requirements from dozens of regulations, giving organizations a clear, testable pathway to truly robust information security.
This is where Prochant makes its entrance, stage left, spotlight glinting, with their new jewel in the compliance crown: a HITRUST r2 Certification that covers its entire IT infrastructure—including the high-stakes Pulse Connect Portal, Prochant Operations, and its data center partnership with Microsoft Azure.
Joey Graham, Prochant’s CEO, put it bluntly: “For our clients, data security is not just a checkbox—it’s a top priority.” That philosophy—security as a core business value, not an afterthought—shapes every workflow, every innovation, every customer promise Prochant delivers.
Earning the HITRUST r2 isn’t just about passing a test. It means enduring an exhaustive evaluation by outside experts who comb through operational practices, dig deep into policy minutiae, and test actual technical controls. The result isn’t just peace of mind for leadership; it translates to real-world benefits for the homecare providers relying on Prochant’s solutions.
For organizations like Prochant—and, by extension, for their clients—this translates into several tangible assurances:
Home-based care providers face immense challenges:
The certification process was no sail on a tranquil lake. Independent assessors scrutinized every layer of Prochant’s operations—from security protocols in its Microsoft Azure-hosted data center, through the intricate workflows of the Pulse Connect Portal, to the policies guiding every click, transmission, and data access.
Here’s where Prochant’s tech DNA shines:
Here’s the real-world payoff:
It’s a marriage of cutting-edge cloud muscle with the relentless pursuit of data sanctity—like Batman teaming up with Iron Man to protect your health data.
With cyber threats evolving faster than most people can pronounce “ransomware,” resting on laurels just isn’t an option. Continuous improvement, periodic audits, ongoing staff training, and an ever-vigilant eye on regulatory change are all non-negotiable. The payoff? Prochant’s clients rest easy, knowing that their partner isn’t simply compliant today but is prepared for tomorrow’s challenges.
HITRUST’s framework encourages exactly this mindset: that organizations must push for constant progress—both in documented protocols and day-to-day habits.
Here’s the unvarnished truth: a truly strong security posture is woven into the fabric of an organization. HITRUST r2 isn’t about a one-off Herculean effort; it’s about cultivating habits, expectations, and, yes, a little bit of healthy paranoia.
That’s why Prochant’s achievement is notable. It’s not just a scaling of the regulatory Mount Everest; it’s a marker that its whole company culture is climbing higher.
With decades of experience, Prochant specializes in the notoriously difficult world of HME (Home Medical Equipment), infusion and pharmacy, home health, and hospice revenue cycle management. Their recipe is simple but powerful: combine savvy technology (think workflow and analytics wizardry) with deep industry expertise.
The result? Some of the nation’s leading providers rely on Prochant to take the headaches out of reimbursement, supercharge their collections, and slash operational costs—all without losing sight of the ultimate goal: better patient care.
In the words of the team, every new solution, feature, or partnership is now filtered through the lens of “How does this uphold (or even enhance) our commitment to trust and security?” For clients, that means the peace of mind that comes from knowing their partner isn’t just chasing shiny tech trends—they’re delivering world-class solutions securely, with an unfaltering ethical backbone.
But let’s be clear: this isn’t mere braggadocio. It’s a call to everyone else in the space—step up, because the stakes are too high, and the consequences too real, to rely on anything less.
For Prochant, their HITRUST r2 Certification offers a clear, auditable answer. It means that the company is willing to let independent outsiders poke, prod, and test their entire operation. It means putting clients’ peace of mind above shortcuts and quick fixes. It means building to not just what’s required today, but what will be needed tomorrow.
And in the world of healthcare, where every record is a person and every transaction is a thread in the tapestry of care, that kind of trust isn’t just rare—it’s invaluable.
For more information on Prochant’s offerings, their journey, or how their security-first approach could work for your organization, the door is wide open. With HITRUST r2 Certification hanging not on the wall, but in the DNA of the entire company culture, Prochant is setting a new benchmark for what healthcare partners should expect—and what all of us should demand—in the digital age.
Source: Newswise Prochant Achieves HITRUST r2 Certification, Strengthening Commitment to Data Security and Compliance | Newswise
Why Should We Care About HITRUST r2? (Spoiler Alert: You Definitely Should)
Let’s be honest: the typical news about compliance certifications seldom quickens the pulse. Pages and pages of jargon, regulatory acronyms stacked like bureaucratic Jenga blocks, and the kind of “excitement” that only an auditor’s mother could love. But herein lies the twist—securing a HITRUST r2 Certification is not your run-of-the-mill compliance task.At its core, HITRUST is about trust. In the dizzying jungle of healthcare data, trust is as fragile as a soufflé in a stampede. Providers operate at the intersection of care and compliance, and the latter is a regulatory minefield—think HIPAA, state laws, GDPR, you name it. HITRUST r2 (formerly known as HITRUST CSF Certification) serves up a prescriptive, adaptable, and rigorous assessment framework that integrates requirements from dozens of regulations, giving organizations a clear, testable pathway to truly robust information security.
This is where Prochant makes its entrance, stage left, spotlight glinting, with their new jewel in the compliance crown: a HITRUST r2 Certification that covers its entire IT infrastructure—including the high-stakes Pulse Connect Portal, Prochant Operations, and its data center partnership with Microsoft Azure.
Not Just a Checkbox (Or a Dusty Plaque on the Wall)
Many technology providers tout “security” in the same breath as “cutting-edge” and “innovative.” Sometimes these claims are about as meaningful as air guitar at a classical concert. But the HITRUST r2 Certification transforms that narrative: it’s not just about a fancy seal or an update to the company website.Joey Graham, Prochant’s CEO, put it bluntly: “For our clients, data security is not just a checkbox—it’s a top priority.” That philosophy—security as a core business value, not an afterthought—shapes every workflow, every innovation, every customer promise Prochant delivers.
Earning the HITRUST r2 isn’t just about passing a test. It means enduring an exhaustive evaluation by outside experts who comb through operational practices, dig deep into policy minutiae, and test actual technical controls. The result isn’t just peace of mind for leadership; it translates to real-world benefits for the homecare providers relying on Prochant’s solutions.
What the Certification Actually Means (No Smoke, No Mirrors)
HITRUST r2 isn’t something you “sort of” get. The certification is widely regarded as healthcare’s “gold standard” for security and compliance. Jeremy Huval, Chief Innovation Officer at HITRUST, sums it up: HITRUST certification “validates that information security and privacy controls are effective and compliant with various regulations.” Those regulations aren’t trivial. They include federal and state rules, as well as recognized standards and frameworks—HIPAA, NIST, ISO, you name it—all blended into a comprehensive, risk-based approach.For organizations like Prochant—and, by extension, for their clients—this translates into several tangible assurances:
- Data security controls are truly effective: It’s not just paperwork; it’s living, breathing security practice.
- Regulatory alignment is maintained: Want to sleep better at night? Know your partner ticks all the right compliance boxes (and then some).
- Continuous improvement is not optional: HITRUST isn’t a “set it and forget it” game; it’s a commitment to ongoing best practice and vigilant oversight.
The Stakes: Data Security in Home-Based Care
If you’re blessed enough never to have wrestled with the maze of home-based care RCM (revenue cycle management), congratulations—your blood pressure probably thanks you. For the rest of us, every patient record, claim, and bill represents not only money and care, but also a trove of sensitive information potentially at risk.Home-based care providers face immense challenges:
- Fragmented data sprawled across cloud, on-premises, and third-party platforms.
- Evolving cyber threats now as likely to appear on a doorstep as a doctor’s bag.
- State-by-state regulatory non-uniformity, making compliance a bit like playing Twister on a moving bus.
How Does Prochant Do It?
The best magicians don’t reveal their tricks, but Prochant is happy to pull back the curtain just a little to explain how they met HITRUST’s demanding standards.The certification process was no sail on a tranquil lake. Independent assessors scrutinized every layer of Prochant’s operations—from security protocols in its Microsoft Azure-hosted data center, through the intricate workflows of the Pulse Connect Portal, to the policies guiding every click, transmission, and data access.
Here’s where Prochant’s tech DNA shines:
- Automation everywhere: Streamlining workflows helps reduce the risk of human error—still the nemesis of most breaches and compliance incidents.
- Advanced analytics: Prochant’s analytics aren’t just about numbers—they’re about making safer, smarter business decisions.
- Relentless training: Employees aren’t just told to “be careful.” They’re equipped, drilled, and measured as a core security defense.
The Ripple Effect: What It Means for Home-Based Care Providers
Let’s zoom out. In the grand ecosystem of healthcare, where competition is fierce, and margins are tighter than a drum, every edge matters. For home-based care providers—who battle to deliver care in the most personal and complex settings—the assurance of working with a HITRUST r2 certified partner is a competitive advantage.Here’s the real-world payoff:
- Accelerated collections: Streamlined processes and tight security mean less friction—and fewer errors—on the money trail.
- Higher revenue: Faster, safer reimbursement processes mean better performance.
- Lower operational risk: The compliance and security posture of a partner like Prochant directly impacts the provider’s own exposure.
Technology and Trust: Why the Partnership With Microsoft Azure Matters
If Prochant’s HITRUST r2 journey were a movie, Microsoft Azure would get a pretty nice supporting actor nod. Hosting operations in Azure’s fortress-like data centers brings an added layer of built-in security, scalability, and compliance muscle. This infrastructure foundation ensures that Prochant’s solutions—Pulse Connect Portal, core operations, and more—are never vulnerable to the sorts of outages or vulnerabilities that could derail an otherwise airtight compliance strategy.It’s a marriage of cutting-edge cloud muscle with the relentless pursuit of data sanctity—like Batman teaming up with Iron Man to protect your health data.
Continuous Improvement: The Never-Ending Story
Joey Graham calls HITRUST r2 “more than a symbol of compliance.” He’s right. The certification is the starting line, not the finish.With cyber threats evolving faster than most people can pronounce “ransomware,” resting on laurels just isn’t an option. Continuous improvement, periodic audits, ongoing staff training, and an ever-vigilant eye on regulatory change are all non-negotiable. The payoff? Prochant’s clients rest easy, knowing that their partner isn’t simply compliant today but is prepared for tomorrow’s challenges.
HITRUST’s framework encourages exactly this mindset: that organizations must push for constant progress—both in documented protocols and day-to-day habits.
The Bigger Picture: Culture, Accountability, and the Human Element
In a world overrun with acronyms and certifications, it’s easy to lose sight of why any of this matters. Yet, at the end of the day, security is about people—patients whose stories, health situations, and financial data must be kept safe; care providers who deserve tools they can trust; staff who need a culture that prizes accountability.Here’s the unvarnished truth: a truly strong security posture is woven into the fabric of an organization. HITRUST r2 isn’t about a one-off Herculean effort; it’s about cultivating habits, expectations, and, yes, a little bit of healthy paranoia.
That’s why Prochant’s achievement is notable. It’s not just a scaling of the regulatory Mount Everest; it’s a marker that its whole company culture is climbing higher.
About Prochant: From 1999 to Now
Prochant didn’t sprout up overnight. Born in the waning days of the twentieth century (“Y2K bug,” anyone?), the company has matured alongside the home-based care industry itself.With decades of experience, Prochant specializes in the notoriously difficult world of HME (Home Medical Equipment), infusion and pharmacy, home health, and hospice revenue cycle management. Their recipe is simple but powerful: combine savvy technology (think workflow and analytics wizardry) with deep industry expertise.
The result? Some of the nation’s leading providers rely on Prochant to take the headaches out of reimbursement, supercharge their collections, and slash operational costs—all without losing sight of the ultimate goal: better patient care.
The Future: Innovation Rooted in Trust
What’s next for Prochant? The HITRUST r2 Certification isn’t an endpoint. Instead, it doubles as a springboard—a launchpad for new products, smarter automation, and larger ambitions for reshaping home-based care management.In the words of the team, every new solution, feature, or partnership is now filtered through the lens of “How does this uphold (or even enhance) our commitment to trust and security?” For clients, that means the peace of mind that comes from knowing their partner isn’t just chasing shiny tech trends—they’re delivering world-class solutions securely, with an unfaltering ethical backbone.
Raising the Bar—For Themselves, The Industry, and You
No organization succeeds in a vacuum. By pursuing and achieving this level of security validation, Prochant raises the expectations for everyone in home healthcare IT. Every new contract, every client conversation, and every sales pitch after this certification is tinged with a certain level of pride—and a little lighthearted swagger.But let’s be clear: this isn’t mere braggadocio. It’s a call to everyone else in the space—step up, because the stakes are too high, and the consequences too real, to rely on anything less.
Final Thoughts: When Trust Isn’t Just a Word
So the next time a company in the home-based care realm talks about “security” and “compliance,” pause and ask: what does that actually mean? What’s behind the claim?For Prochant, their HITRUST r2 Certification offers a clear, auditable answer. It means that the company is willing to let independent outsiders poke, prod, and test their entire operation. It means putting clients’ peace of mind above shortcuts and quick fixes. It means building to not just what’s required today, but what will be needed tomorrow.
And in the world of healthcare, where every record is a person and every transaction is a thread in the tapestry of care, that kind of trust isn’t just rare—it’s invaluable.
For more information on Prochant’s offerings, their journey, or how their security-first approach could work for your organization, the door is wide open. With HITRUST r2 Certification hanging not on the wall, but in the DNA of the entire company culture, Prochant is setting a new benchmark for what healthcare partners should expect—and what all of us should demand—in the digital age.
Source: Newswise Prochant Achieves HITRUST r2 Certification, Strengthening Commitment to Data Security and Compliance | Newswise
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