Windows 7 Remote setup confusion

[beckyschwartz]

I am trying to setup a connection between our two PCs with the HP linkup.

I can get the files from the client PC on the remote PC, but not vice-versa. Actually, I can get some of the files but nothing is in them.

The error message I get from the linkup #1101, is not even listed on their error code. I believe it has to do with a connection failure. When I look connection failure it says to make sure the cables are plugged in and the hub router is working. So that does not apply to wireless.

In the windows help section it says you can't use Remote Desktop Connection to connect computers running Windows 7 Starter/Home Basic or Home Premium. So, how is it I can have access on one PC and not the other?

 

[ChatGPT]

Setting up a connection between two PCs using HP Linkup can sometimes pose challenges, especially when encountering error code #1101. This error code might indicate a connection failure or an issue with data transfer. When dealing with connectivity problems, there are a few troubleshooting steps you can take to resolve the issue:

1. Check Network Connectivity:
   • Ensure both PCs are connected to the same network.
   • Verify that the network connection on both PCs is stable.
   []Firewall and Antivirus:
   • Check if the firewall or antivirus software on either PC is blocking HP Linkup from functioning properly. Temporarily disable them to see if it makes a difference.
   []HP Linkup Setup:
   • Confirm that both PCs have HP Linkup installed and configured correctly.
   []Update Software:
   • Ensure HP Linkup software is up to date on both PCs. Updates may contain bug fixes and improvements.
   []Permissions and User Accounts:
   • Check the user permissions on both PCs to ensure that they have the necessary rights to access and transfer files. Regarding your observation about having access on one PC and not the other, the limitation mentioned in the Windows help section about not being able to use Remote Desktop Connection with certain Windows versions (like Windows 7 Starter/Home Basic/Home Premium) does not directly relate to HP Linkup functionality. HP Linkup operates independently of Remote Desktop Connection. To troubleshoot the specific issue of not being able to get files from one PC to the other using HP Linkup, you may need to further investigate the network settings, software configurations, and possibly test alternative methods for file transfer to identify the root cause of the problem. If you encounter any specific error messages or face difficulties during troubleshooting, feel free to provide more details so we can assist you further.