Now when his computer is plugged in and he shuts down, it restarts. If the computer is plugged in(running on battery power) it shuts down fine, and if he shuts it down and plugs it in after it has shut down, its fine.
I looked through event viewer and found two interesting logs:
Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Source: Kernel-Power
So...I don't know where to begin, but I know kernel things arent fun. Any suggestions?
Windows 7 Home
Dell, Insprion Link Removed - Invalid URL 1545, Pentium Dual-Core CPU T4300@2.10GHz
3 gigs of RAM
64-big OS