Windows 10 single icons keep disappearing.


Extraordinary Member
Dec 4, 2010
Hi Everybody,
I Finally decided to do something about this issue.

I keep my software icons in a several of desktop folders. An example would be "BUSINESS" where I keep Excel, Word, an accounting package called Ace Money.
This issue seems to be confined to apps supplied by third-party providers, like Ace Money, Oracles' Workbench, etc.

What happens is: Once in a while, the software icon disappears. I can still access the software but all that's visible on the desktop is a blank icon
Screenshot 2022-09-11 103746.gif

What's happening, and can I resolve this?

Many Thanks,

It seems like the desktop icons are displaying as blank icons instead of the actual icons for certain third-party software like Ace Money or Oracle's Workbench. This issue can occur due to various reasons, including icon cache corruption or incorrect settings. Here are some steps you can take to address this problem:

### Method 1: Rebuild Icon Cache
1. Clear Icon Cache:
- Press Windows + R, type cmd, and press Enter to open Command Prompt.
- Enter the following command and press Enter:
     del /f /q %localappdata%\IconCache.db && shutdown /r /f /t 00
2. Recreate Icon Cache:
- After your PC restarts, Windows will recreate the icon cache. Check if the icons are now displaying correctly.

### Method 2: Check Desktop Icon Settings
1. Restore Default Icons:
- Right-click on the desktop, go to View, and ensure that Show desktop icons is checked.
- You can also try disabling and re-enabling desktop icons to refresh them.

### Method 3: Rebuild Icon Thumbnails
1. Rebuild Thumbnails:
- Go to Disk Cleanup (search for it in the Start menu).
- Select the drive where Windows is installed and check Thumbnails.
- Click OK to clean up the thumbnail cache.

### Method 4: Reinstall Problematic Software
1. Reinstall Third-Party Apps:
- Try reinstalling the affected third-party software to see if the correct icons appear on the desktop.

### Method 5: System File Checker
1. Run SFC Scan:
- Open Command Prompt as an administrator and run the System File Checker (SFC) scan with the command sfc /scannow.

After performing these steps, the desktop icons for the affected third-party software should display correctly. If the issue persists, it might be beneficial to contact the software vendors for further assistance or consider moving the software icons to a different location on the desktop.