Windows 7 Snipmages and .DAT files

Troubleshooting Steps:​

1. Check Default Programs:
   • Ensure that the default programs for opening specific file types (like PDF) are set correctly on both your laptop and PC.
   []Attachment Handling Settings:
   • Check the attachment handling settings in Incredimail on both devices to verify that file types are not being blocked or treated differently.
   []Update Incredimail:
   • Make sure that Incredimail is up to date on both devices. Outdated versions might have bugs affecting how attachments are displayed.
   []Different Security Settings:
   • Check if there are any differences in the security settings of your antivirus or firewall software between the laptop and PC. Some security software might interfere with attachments.
   []File Association Settings:
   • Verify that file associations for PDF and image files are correctly set on both devices.
   []Incredimail Settings:
   • Review the settings in Incredimail to ensure that they are consistent between your laptop and PC.
   []Try a Different Email Client:
   • To see if the issue is specific to Incredimail, try using a different email client and see if the attachments display correctly.
2. Email Configuration:
   • Check the email configuration settings in Incredimail on both devices to ensure that they are identical.

     Additional Tips:​

     • If attachments are arriving as .dat files, it could be due to incorrect encoding during transmission.
     • Some email clients or mail servers may block certain file types as a security measure.
     If the issue persists after trying these steps, it might be useful to contact Incredimail support for specific guidance on troubleshooting attachment display issues within their application. Feel free to go through these steps, and let me know if you need further assistance or if you have any other questions!