The bugcheck was: 0x00000124

Discussion in 'Windows 10 Blue Screen of Death (BSOD)' started by Ron4000, Sep 3, 2016.

  1. Ron4000

    Ron4000 New Member

    Sep 3, 2016
    Likes Received:
    I am seeing the following in the event viewer after a random crash.....

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0017acd4028, 0x00000000bf800000, 0x0000000000000124). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 01e08256-c6b4-4408-8421-634421d64b5e.

    Windows generates the dump file however I cannot get the damn thing to load in SDK due to symbol issues. Not that I would know what to look for at that point anyway but I am sure I could gleam something If I could the file to parse correctly. Can't upload the file because it is to large though :(

    Any ideas? I would really appreciate it.

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Aug 28, 2007
    Likes Received:
    Hi Ron,
    Bugcheck 124 means a fatal hardware error occurred. The biggest culprit for this type of Bugcheck is overheating although some software can give the same bugcheck.
    Just check your system isn't too dusty and if it's been a while clean out vents, fans and heatsinks.
    We do have an app which will help collecting the data. Also make sure your settings are similar to the ones shown in the following thread as this make sure you produce 'mini' dumps as opposed to 'memory' dumps:
    How to ask for help with a BSOD problem

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