Windows 7 Troubleshooting BSOD Issues on Windows 7: Error Code 3B

Kaasha

New Member
Joined
Sep 2, 2011
Messages
14
These BSODs have been happening behind my back, and have quite frankly gotten annoying when I learned about them. After catching one in action, I managed to get its information to post here. I've already tried running /sfc scan on CMD and ran CHKDSK, but to no avail. Here is the info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF800031BEEBE
BCP3: FFFFF880098E4160
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\083011-18189-01.dmp
C:\Users\Hyperion\AppData\Local\Temp\WER-55286-0.sysdata.xml

Here are the system specs for more information:
Running Windows 7 Ultimate SP1 64-bit
1TB HDD
NVIDIA GTS 450
4 GB DDR3 RAM
AMD Phenom 3.2 GHz Quad core processor

I hope this can get fixed.
 
Solution
Hi Kaasha and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

We really need the actual dmp files to be able to help you.

To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files...
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Hi Kaasha and Welcome to The Forum.

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

We really need the actual dmp files to be able to help you.

To ensure minidumps are enabled:
Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.
 
Upvote 0 Downvote
Solution
Hi

thanks for the DMP files., please also download CPU Z and print screen each tab of that program please

ANAYLSIS
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800031c609c, fffff88009d70100, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObReferenceObjectByHandleWithTag+10c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800031c609c, Address of the instruction which caused the bugcheck
Arg3: fffff88009d70100, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ObReferenceObjectByHandleWithTag+10c
fffff800`031c609c 0fb64518        movzx   eax,byte ptr [rbp+18h]

CONTEXT:  fffff88009d70100 -- (.cxr 0xfffff88009d70100)
rax=bffffa8009719381 rbx=fffff8a002770ae0 rcx=bffffa8009719380
rdx=0000000000100000 rsi=fffff8a0019cdd30 rdi=fffffa8009960440
rip=fffff800031c609c rsp=fffff88009d70ae0 rbp=bffffa8009719380
 r8=fffff8a002772000  r9=0000000000000008 r10=fffff800031c6370
r11=fffff88009d70c18 r12=0000000000000000 r13=00000000000006b8
r14=0000000000000001 r15=fffffa800944db30
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
nt!ObReferenceObjectByHandleWithTag+0x10c:
fffff800`031c609c 0fb64518        movzx   eax,byte ptr [rbp+18h] ss:0018:bffffa80`09719398=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800031c6405 to fffff800031c609c

STACK_TEXT:  
fffff880`09d70ae0 fffff800`031c6405 : fffff880`09d70c00 fffffa80`00100000 00000000`00000000 00000000`00000001 : nt!ObReferenceObjectByHandleWithTag+0x10c
fffff880`09d70bb0 fffff800`02eceed3 : fffffa80`09960440 00000000`000006b8 fffff880`09d70bf8 00000000`00000000 : nt!NtWaitForSingleObject+0x95
fffff880`09d70c20 00000000`74862e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0381f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74862e09


FOLLOWUP_IP: 
nt!ObReferenceObjectByHandleWithTag+10c
fffff800`031c609c 0fb64518        movzx   eax,byte ptr [rbp+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ObReferenceObjectByHandleWithTag+10c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

STACK_COMMAND:  .cxr 0xfffff88009d70100 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c

BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c

Followup: MachineOwner
---------
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff800031beebe, fffff880098e4160, 0}

Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+3e )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800031beebe, Address of the instruction which caused the bugcheck
Arg3: fffff880098e4160, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ObpCloseHandleTableEntry+3e
fffff800`031beebe 410fb6442418    movzx   eax,byte ptr [r12+18h]

CONTEXT:  fffff880098e4160 -- (.cxr 0xfffff880098e4160)
rax=fffff8a001cb1ce0 rbx=fffff80003074b00 rcx=fffff8a001cab620
rdx=fffff8a001cb1ce0 rsi=fffffa80097b0680 rdi=fffffa80097b0680
rip=fffff800031beebe rsp=fffff880098e4b40 rbp=fffffa8005b13350
 r8=fffffa8005b13350  r9=0000000000000338 r10=0000000000000338
r11=00000000002f6cd0 r12=bffffa80097b0650 r13=fffffa8005b13350
r14=000000000325f100 r15=00000000751b2450
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nt!ObpCloseHandleTableEntry+0x3e:
fffff800`031beebe 410fb6442418    movzx   eax,byte ptr [r12+18h] ds:002b:bffffa80`097b0668=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800031bf4f4 to fffff800031beebe

STACK_TEXT:  
fffff880`098e4b40 fffff800`031bf4f4 : 00000000`00000338 fffffa80`05b13350 fffff8a0`01cab620 00000000`00000338 : nt!ObpCloseHandleTableEntry+0x3e
fffff880`098e4bd0 fffff800`02ec6ed3 : fffffa80`097b0680 fffff880`098e4ca0 00000000`7ef9b000 00000000`7ef9b000 : nt!ObpCloseHandle+0x94
fffff880`098e4c20 00000000`77a5140a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0325e808 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a5140a


FOLLOWUP_IP: 
nt!ObpCloseHandleTableEntry+3e
fffff800`031beebe 410fb6442418    movzx   eax,byte ptr [r12+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ObpCloseHandleTableEntry+3e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

STACK_COMMAND:  .cxr 0xfffff880098e4160 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ObpCloseHandleTableEntry+3e

BUCKET_ID:  X64_0x3B_nt!ObpCloseHandleTableEntry+3e

Followup: MachineOwner
---------

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8000317809c, Address of the instruction which caused the bugcheck
Arg3: fffff880059bf100, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!ObReferenceObjectByHandleWithTag+10c
fffff800`0317809c 0fb64518        movzx   eax,byte ptr [rbp+18h]

CONTEXT:  fffff880059bf100 -- (.cxr 0xfffff880059bf100)
rax=bffffa8005533a21 rbx=fffff8a000daa1e0 rcx=bffffa8005533a20
rdx=0000000000000002 rsi=fffff8a004221b10 rdi=fffffa8008b4e060
rip=fffff8000317809c rsp=fffff880059bfae0 rbp=bffffa8005533a20
 r8=fffff8a000dca000  r9=0000000000000008 r10=0000000000000478
r11=00000000002b35cc r12=0000000000000000 r13=0000000000000478
r14=0000000000000001 r15=fffffa80088a2b30
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!ObReferenceObjectByHandleWithTag+0x10c:
fffff800`0317809c 0fb64518        movzx   eax,byte ptr [rbp+18h] ss:0018:bffffa80`05533a38=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  AvastSvc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80003135f44 to fffff8000317809c

STACK_TEXT:  
fffff880`059bfae0 fffff800`03135f44 : ffffffff`00000000 0000007f`00000002 fffffa80`039dc570 00000980`00000001 : nt!ObReferenceObjectByHandleWithTag+0x10c
fffff880`059bfbb0 fffff800`02e80ed3 : fffffa80`08b4e060 00000000`00000000 00000000`00000000 00000000`00000001 : nt!NtReleaseSemaphore+0x78
fffff880`059bfc20 00000000`749e2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`054cf0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x749e2e09


FOLLOWUP_IP: 
nt!ObReferenceObjectByHandleWithTag+10c
fffff800`0317809c 0fb64518        movzx   eax,byte ptr [rbp+18h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ObReferenceObjectByHandleWithTag+10c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

STACK_COMMAND:  .cxr 0xfffff880059bf100 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c

BUCKET_ID:  X64_0x3B_nt!ObReferenceObjectByHandleWithTag+10c

Followup: MachineOwner
---------

DRIVERS

Code: 
start             end                 module name
fffff800`00bce000 fffff800`00bd8000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff800`02e05000 fffff800`033ee000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff800`033ee000 fffff800`03437000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`00c33000 fffff880`00c40000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 02:29:09 2009 (4A5BDF65)
fffff880`00c40000 fffff880`00c54000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`00c54000 fffff880`00cb2000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00cb2000 fffff880`00d72000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`00d72000 fffff880`00d8c000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`00d8c000 fffff880`00dc8000   vmbus    vmbus.sys    Sat Nov 20 09:57:29 2010 (4CE79B89)
fffff880`00dc8000 fffff880`00ddc000   winhv    winhv.sys    Sat Nov 20 09:20:02 2010 (4CE792C2)
fffff880`00ddc000 fffff880`00de5000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00de5000 fffff880`00df0000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`00e05000 fffff880`00ea9000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea9000 fffff880`00eb8000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00eb8000 fffff880`00f0f000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`00f0f000 fffff880`00f18000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00f18000 fffff880`00f22000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`00f22000 fffff880`00f55000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00f55000 fffff880`00f62000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`00f62000 fffff880`00f77000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00f77000 fffff880`00f8c000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00f8c000 fffff880`00fe8000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`00fe8000 fffff880`00fef000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00fef000 fffff880`00fff000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01000000 fffff880`01098000   aswSnx   aswSnx.SYS   Mon Jul 04 12:36:55 2011 (4E11A5D7)
fffff880`01098000 fffff880`010ba000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`010c1000 fffff880`0110d000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`0110d000 fffff880`01121000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01121000 fffff880`0117f000   msrpc    msrpc.sys    Sat Nov 20 09:21:56 2010 (4CE79334)
fffff880`0117f000 fffff880`011f1000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`01200000 fffff880`0120d000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`0120d000 fffff880`0121b000   aswTdi   aswTdi.SYS   Mon Jul 04 12:35:26 2011 (4E11A57E)
fffff880`0121b000 fffff880`013be000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:39 2011 (4D79997B)
fffff880`013be000 fffff880`013d9000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`013d9000 fffff880`013ea000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`013ea000 fffff880`013f4000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`0142b000 fffff880`01439000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01439000 fffff880`0145e000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`0145e000 fffff880`0146e000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`0146e000 fffff880`01477000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01477000 fffff880`01480000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01480000 fffff880`0148b000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`01495000 fffff880`01588000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`01588000 fffff880`015e8000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`015e8000 fffff880`015f9000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`01600000 fffff880`0162a000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`0162a000 fffff880`0182e000   tcpip    tcpip.sys    Tue Jun 21 04:33:55 2011 (4E001123)
fffff880`0182e000 fffff880`01878000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`01878000 fffff880`01888000   vmstorfl vmstorfl.sys Sat Nov 20 09:57:30 2010 (4CE79B8A)
fffff880`01888000 fffff880`018d4000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`018d4000 fffff880`018dc000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`018dc000 fffff880`01916000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`01916000 fffff880`01928000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01928000 fffff880`01931000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`01931000 fffff880`0196b000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`0196b000 fffff880`01981000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01981000 fffff880`019b1000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`019b1000 fffff880`019d5000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`019e7000 fffff880`019f0000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`019f0000 fffff880`019f7000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`019f7000 fffff880`01a00000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`03e00000 fffff880`03e16000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`03e16000 fffff880`03e25000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03e25000 fffff880`03e42000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`03e42000 fffff880`03e5d000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`03e5d000 fffff880`03e71000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff880`03e71000 fffff880`03ec2000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`03ec2000 fffff880`03ece000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff880`03ece000 fffff880`03ed9000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`03ed9000 fffff880`03ee8000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`03eee000 fffff880`03f77000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`03f77000 fffff880`03f81000   aswRdr   aswRdr.SYS   Mon Jul 04 12:32:33 2011 (4E11A4D1)
fffff880`03f81000 fffff880`03fc6000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`03fc6000 fffff880`03fcf000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03fcf000 fffff880`03ff5000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`04000000 fffff880`04026000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`04026000 fffff880`0403b000   amdppm   amdppm.sys   Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`0403b000 fffff880`0406d000   Rt64win7 Rt64win7.sys Thu Feb 26 09:04:13 2009 (49A65B0D)
fffff880`0406d000 fffff880`040c3000   USBPORT  USBPORT.SYS  Fri Mar 25 03:29:12 2011 (4D8C0C08)
fffff880`040dd000 fffff880`04160000   csc      csc.sys      Sat Nov 20 09:27:12 2010 (4CE79470)
fffff880`04160000 fffff880`0417e000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`0417e000 fffff880`0418f000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`0418f000 fffff880`041dc000   aswSP    aswSP.SYS    Mon Jul 04 12:36:52 2011 (4E11A5D4)
fffff880`041dc000 fffff880`041f9000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`04400000 fffff880`04443000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`04443000 fffff880`04444480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`04445000 fffff880`04457000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`04457000 fffff880`04491000   aswMonFlt aswMonFlt.sys Mon Jul 04 12:32:23 2011 (4E11A4C7)
fffff880`04491000 fffff880`044a6000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`044be000 fffff880`044cd000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`044cd000 fffff880`044d9000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`044d9000 fffff880`044e2000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`044e2000 fffff880`044f2000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`044f2000 fffff880`04508000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`04508000 fffff880`0452c000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0452c000 fffff880`04538000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`04538000 fffff880`04567000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`04567000 fffff880`04582000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04582000 fffff880`045a3000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`045a3000 fffff880`045bd000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`045bd000 fffff880`045c8000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`045c8000 fffff880`045d7000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`045d7000 fffff880`045df000   serscan  serscan.sys  Tue Jul 14 01:35:32 2009 (4A5BD2D4)
fffff880`045df000 fffff880`045e4200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`04600000 fffff880`04608080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04609000 fffff880`04620000   LEqdUsb  LEqdUsb.Sys  Sat Apr 30 12:51:26 2011 (4DBBF7BE)
fffff880`04620000 fffff880`0462e000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff880`0462e000 fffff880`0463b000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`0463b000 fffff880`04643000   LHidEqd  LHidEqd.Sys  Sat Apr 30 12:51:29 2011 (4DBBF7C1)
fffff880`04643000 fffff880`04659000   LHidFilt LHidFilt.Sys Sat Apr 30 12:51:39 2011 (4DBBF7CB)
fffff880`04659000 fffff880`0466d000   LMouFilt LMouFilt.Sys Sat Apr 30 12:51:45 2011 (4DBBF7D1)
fffff880`0466d000 fffff880`04676000   aswFsBlk aswFsBlk.SYS Mon Jul 04 12:32:13 2011 (4E11A4BD)
fffff880`0467e000 fffff880`047a9000   RTL8192cu RTL8192cu.sys Fri Feb 11 01:36:11 2011 (4D54928B)
fffff880`047a9000 fffff880`047b6000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`047b6000 fffff880`047d3000   usbccgp  usbccgp.sys  Fri Mar 25 03:29:14 2011 (4D8C0C0A)
fffff880`047d3000 fffff880`047d4f00   USBD     USBD.SYS     Fri Mar 25 03:28:59 2011 (4D8C0BFB)
fffff880`047d5000 fffff880`047e3000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`047e3000 fffff880`047fc000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`04a14000 fffff880`04a6e000   usbhub   usbhub.sys   Fri Mar 25 03:29:25 2011 (4D8C0C15)
fffff880`04a6e000 fffff880`04a83000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`04a83000 fffff880`04ab0000   nvhda64v nvhda64v.sys Tue May 10 10:41:18 2011 (4DC9083E)
fffff880`04ab0000 fffff880`04aed000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`04aed000 fffff880`04b0f000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04b0f000 fffff880`04b6b000   HdAudio  HdAudio.sys  Sat Nov 20 10:44:23 2010 (4CE7A687)
fffff880`04b6b000 fffff880`04b77000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`04b77000 fffff880`04b85000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04b85000 fffff880`04b91000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04b91000 fffff880`04b9a000   dump_atapi dump_atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`04b9a000 fffff880`04bad000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04bad000 fffff880`04bbb000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04bbb000 fffff880`04bde000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`04bde000 fffff880`04bff000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`05a00000 fffff880`05a2d000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`05a2d000 fffff880`05a7b000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`05a7b000 fffff880`05ace000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`05ace000 fffff880`05ae1000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`05ae1000 fffff880`05af9000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`05af9000 fffff880`05bc2000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`05bc2000 fffff880`05be0000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff880`05be0000 fffff880`05bf8000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`06000000 fffff880`06069000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`060f3000 fffff880`06199000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`06199000 fffff880`061a4000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`061a4000 fffff880`061d5000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`061d5000 fffff880`061e7000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`08e8f000 fffff880`08e9f000   qwavedrv qwavedrv.sys Tue Jul 14 01:09:48 2009 (4A5BCCCC)
fffff880`08ea9000 fffff880`08f41000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`08f41000 fffff880`08f6f000   rdpdr    rdpdr.sys    Sat Nov 20 11:06:41 2010 (4CE7ABC1)
fffff880`08f6f000 fffff880`08f7a000   tdtcp    tdtcp.sys    Tue Jul 14 01:16:32 2009 (4A5BCE60)
fffff880`08f7a000 fffff880`08f89000   tssecsrv tssecsrv.sys Sat Nov 20 11:04:09 2010 (4CE7AB29)
fffff880`08f89000 fffff880`08fc2000   RDPWD    RDPWD.SYS    Sat Nov 20 11:04:37 2010 (4CE7AB45)
fffff880`13011000 fffff880`13c75000   nvlddmkm nvlddmkm.sys Wed Aug 03 10:08:32 2011 (4E391010)
fffff880`13c75000 fffff880`13c7a000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`13c7a000 fffff880`13d6e000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`13d6e000 fffff880`13db4000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`13db4000 fffff880`13dd8000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`13dd8000 fffff880`13de3000   usbohci  usbohci.sys  Fri Mar 25 03:29:03 2011 (4D8C0BFF)
fffff880`13de3000 fffff880`13df4000   usbehci  usbehci.sys  Fri Mar 25 03:29:04 2011 (4D8C0C00)
fffff960`00040000 fffff960`00353000   win32k   win32k.sys   Sat Jun 11 04:06:57 2011 (4DF2DBD1)
fffff960`005d0000 fffff960`005da000   TSDDD    TSDDD.dll    Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      unavailable (00000000)
fffff960`008b0000 fffff960`00911000   ATMFD    ATMFD.DLL    Sat Feb 19 09:00:32 2011 (4D5F86B0)

Unloaded modules:
fffff880`08e9f000 fffff880`08ea9000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`08e00000 fffff880`08e71000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`08e85000 fffff880`08e8f000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`08e7b000 fffff880`08e85000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`08e71000 fffff880`08e7b000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`08fc2000 fffff880`08fcc000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`019b1000 fffff880`019bf000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`019bf000 fffff880`019cb000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`019cb000 fffff880`019d4000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`019d4000 fffff880`019e7000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`044a0000 fffff880`044be000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0001E000

Please remove Avast. replace this is microsoft security essentials

ensure you have updated all your drivers too i.e graphics card etc
 
Upvote 0 Downvote
All my drivers have been up to date to my knowledge, and here are the screenshots:

Link RemovedLink RemovedLink RemovedLink RemovedLink RemovedLink RemovedLink Removed
 
Upvote 0 Downvote
I haven't made any changes to voltage, clocking, etc. I don't even know how to do so.

Avast has been replaced with MSE.
 
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