Windows 7 Unable to update windows and run troubleshooter: Error 0x80070490

Rudyboy

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Joined
May 16, 2017
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1
Hello All:

My problem may be a bit redundant. So I apologize beforehand if I confuse anyone.

Background:
When MS kept on hammering away, forcing me to "upgrade to Windows 10" I was seriously pissed. I did not want to upgrade. Windows 7 is working fine. If it's not broken, why fix it? Right? Hence, I followed an online procedure to finally prevent Windows 10 from forcing itself onto my machine, an HP Envy 15.

Since then, however, I am unable to run any other windows update. I've tried the troubleshooter, but even it won't work. Here's my error>
An image from 'Unable to update windows and run troubleshooter: Error 0x80070490'. Screenshot of a Windows error report with code 0x80070490 from WindowsUpdateDiagnostic.

So I can't figure out what to do now. I can't undo whatever I did before to stop Windows 10 from unleashing itself. But I also can't download anymore windows updates. I get this windows update notification that it's "downloading" but it never downloads anything and I can't even stop it. Help?!
 

Last edited by a moderator:
The Windows 10 "forced" update was removed from Microsoft, so what "fix" did you use to stop it? Error 0x0490 is "Element not found", so could be a missing configuration or file in the process.
 

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