- Thread Author
- #1
Hello everyone
Specs:
- build 7057, x64
- 4 GB ram
- Intel Core 2 Duo E8400 (3.00 Ghz)
- Nvidia GeForce 8800 GT (running latest drivers - GeForce/ION Driver Release 185 )
- No OC'ing
- No custom drivers
Problem:
My computer goes BSOD randomly. The most common reason is whenever I exit Neverwinter Nights 2. That gives me a BSOD every single time - no exception. I choose exit from the menu, the screen goes black (game shutting down) - and it returns the BSOD. The BSOD mostly refere to the file win32k.sys (C:\windows\system32\win32k.sys), and is most often returning the bug check code VISTA_DRIVER_FAULT. I have investigated the .DMP files, produced by the crash, and they ALL give me the BUGCHECK string of 0x3B.
I have tried:
I tried to google this problem, attacking it from any possible angle, but none of the results matched my story - the closest was a guy with busted RAM - but i just checked mine 20 minutes ago with MemTest86+, from a Hirens Boot CD - they passed (as expected). I even tried renaming the file, though I was positive that it would render my system unbootable - it did .
From the dump files:
Below I have included some of the things that I see in all the dump files:
(as they might give someone here a general idea or direction to go, without having to open the entire dmp file as I did)
If anyone would look at these, or if anyone has suggestions, I would LOVE to hear about it!
Any help is really appreciated! I am really out of options
Kind Regards
TwinA
I know that RC1 is released, but I do now wish to format before RTM is released! Formatting is not an option.
Specs:
- build 7057, x64
- 4 GB ram
- Intel Core 2 Duo E8400 (3.00 Ghz)
- Nvidia GeForce 8800 GT (running latest drivers - GeForce/ION Driver Release 185 )
- No OC'ing
- No custom drivers
Problem:
My computer goes BSOD randomly. The most common reason is whenever I exit Neverwinter Nights 2. That gives me a BSOD every single time - no exception. I choose exit from the menu, the screen goes black (game shutting down) - and it returns the BSOD. The BSOD mostly refere to the file win32k.sys (C:\windows\system32\win32k.sys), and is most often returning the bug check code VISTA_DRIVER_FAULT. I have investigated the .DMP files, produced by the crash, and they ALL give me the BUGCHECK string of 0x3B.
I have tried:
I tried to google this problem, attacking it from any possible angle, but none of the results matched my story - the closest was a guy with busted RAM - but i just checked mine 20 minutes ago with MemTest86+, from a Hirens Boot CD - they passed (as expected). I even tried renaming the file, though I was positive that it would render my system unbootable - it did .
From the dump files:
Below I have included some of the things that I see in all the dump files:
(as they might give someone here a general idea or direction to go, without having to open the entire dmp file as I did)
BugCheck 3B, {c0000005, fffff9600012661f, fffff88008f82090, 0}
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff9600012661f, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008f82090, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
MODULE_NAME: win32k
FAULTING_MODULE: fffff80002c13000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 49b0e320
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
win32k!xxxRequestOutOfFullScreenMode+6b (that is ALWAYS listed! Weird)
fffff960`0012661f 488b8858020000 mov rcx,qword ptr [rax+258h]
Attached 14 dump files.SYMBOL_NAME: win32k!xxxRequestOutOfFullScreenMode+6b
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: win32k.sys
STACK_COMMAND: .cxr 0xfffff88008f82090 ; kb
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
If anyone would look at these, or if anyone has suggestions, I would LOVE to hear about it!
Any help is really appreciated! I am really out of options
Kind Regards
TwinA
I know that RC1 is released, but I do now wish to format before RTM is released! Formatting is not an option.